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Error Messages

Host Does Not Exist
Connection has been unexpectedly closed. Server sent command exit status 11
Received too large (??? B) SFTP packet. Max supported packet size is 102400 B
Invalid access to memory

Host Does Not Exist

You may get this message when connecting to a server for following reasons:

You may have typed a wrong hostname on Login dialog.
Your domain name is new and is not fully distributed to DNS servers yet.
Connection was blocked by firewall. For local firewalls, particularly the one included in Windows XP SP2, note that the firewalls may not only block the port, but also a particular program (in our case, WinSCP).

Connection has been unexpectedly closed. Server sent command exit status 11

Status 11 is reported by OpenSSH SFTP server, when it encounters corrupted SFTP packet or packet larger then 256 kB. Some versions of WinSCP can eventually send such a large packet. Version 3.7.6 solves the issue.

Received too large (??? B) SFTP packet. Max supported packet size is 102400 B

If ??? (from the subject) is a very large number then the problem is typically caused by a message printed from some profile/logon script. It violates the SFTP protocol. Some of these scripts are executed even for non-interactive (no TTY) sessions, so they cannot print anything (nor ask user to type something).

The number ??? represents the first four bytes read from the server. If your login scripts are printing words, this will be the first four characters cast into a number, and not an SFTP message at all.

To fix the problem find out what command in your login script prints text. Once you find it move the command to the proper interactive script, or remove it entirely. The scripts are usually hidden (their name starts with dot) and are located in your home directory on the server.

There are other possible sources of the message in addition to the profile script - some SSH servers print messages if they are unable to start the SFTP server, or encounter a fatal error. You should contact your server administrator.