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Re: Directory Structure not displayed

Please attach a complete session log file and a screenshot of WinSCP window showing the absence of the folders in the tree.

Directory Structure not displayed

OS: Win10 10.0.18363
WINSCP version: 5.17.10
View mode: Commander

When logging into an sftp server (an AWS Transfer instance mapped to an S3 instance) I am correctly dropped off at the HomeDirectory set for a given user, however no directories are shown in the browser at that location.

Using FileZilla, or sftp via bash I can list all contents of the HomeDirectory and nested folders. This happens for any HomeDirectory I set for a user be it a very restrictive (single directory access) or very permissive (admin/all directory access) set of permissions

Here are some snippets from the logs that show the folders are visible found winSCP during connection they just are not being displayed or added to the directory tree for some reason:
. 2021-03-11 12:42:48.283 Looking for network events
. 2021-03-11 12:42:48.283 Timeout waiting for network events
. 2021-03-11 12:42:48.283 Software;d;0;2021-03-05T23:29:36.000Z;3;"-" [0];"-" [0];rwxr--r--;0
. 2021-03-11 12:42:48.284 directory;d;0;1970-01-01T00:00:00.000Z;3;"-" [0];"-" [0];rwxr--r--;0
. 2021-03-11 12:42:48.284 Documents;d;0;2021-03-05T23:29:36.000Z;3;"-" [0];"-" [0];rwxr--r--;0
. 2021-03-11 12:42:48.284 ..;D;0;1899-12-30T08:00:00.000Z;0;"" [0];"" [0];---------;0

I thought may be the files are just being hidden so I toggled the "Show hidden files" flag in the Panels section of Options and still no luck.

Am I missing something really obvious?