Before posting, please read how to report bug or request support effectively.
Bug reports without an attached log file are usually useless.
. 2022-07-28 08:13:20.559 --------------------------------------------------------------------------
. 2022-07-28 08:13:20.560 WinSCP Version 5.21.1 (Build 12643 2022-06-24) (OS 10.0.22000 - Windows 10 Enterprise)
. 2022-07-28 08:13:20.560 Configuration: HKCU\Software\Martin Prikryl\WinSCP 2\
. 2022-07-28 08:13:20.560 Log level: Normal
. 2022-07-28 08:13:20.560 Local account: xxxx/xxxxxxxxxxxxxxxx
. 2022-07-28 08:13:20.560 Working directory: C:\Program Files (x86)\WinSCP
. 2022-07-28 08:13:20.560 Process ID: 12948
. 2022-07-28 08:13:20.573 Ancestor processes: explorer, ...
. 2022-07-28 08:13:20.573 Command-line: "C:\Program Files (x86)\WinSCP\WinSCP.exe"
. 2022-07-28 08:13:20.573 Time zone: Current: GMT+1, Standard: GMT+0 (GMT Standard Time), DST: GMT+1 (GMT Daylight Time), DST Start: 27/03/2022, DST End: 30/10/2022
. 2022-07-28 08:13:20.573 Login time: 28 July 2022 08:13:20
. 2022-07-28 08:13:20.573 --------------------------------------------------------------------------
. 2022-07-28 08:13:20.573 Session name: 10959795@mcklpln5v8k6gjwl2bjmvtlz81jm.ftp.marketingcloudops.com (Site)
. 2022-07-28 08:13:20.573 Host name: mcklpln5v8k6gjwl2bjmvtlz81jm.ftp.marketingcloudops.com (Port: 22)
. 2022-07-28 08:13:20.573 User name: 10959795 (Password: Yes, Key file: No, Passphrase: No)
. 2022-07-28 08:13:20.574 Tunnel: No
. 2022-07-28 08:13:20.574 Transfer Protocol: SFTP (SCP)
. 2022-07-28 08:13:20.574 Ping type: Off, Ping interval: 30 sec; Timeout: 15 sec
. 2022-07-28 08:13:20.574 Disable Nagle: No
. 2022-07-28 08:13:20.574 Proxy: None
. 2022-07-28 08:13:20.574 Send buffer: 262144
. 2022-07-28 08:13:20.574 Compression: No
. 2022-07-28 08:13:20.574 Bypass authentication: No
. 2022-07-28 08:13:20.574 Try agent: Yes; Agent forwarding: No; KI: Yes; GSSAPI: Yes
. 2022-07-28 08:13:20.574 GSSAPI: KEX: No; Forwarding: No; Libs: gssapi32,sspi,custom; Custom:
. 2022-07-28 08:13:20.574 Ciphers: aes,chacha20,blowfish,3des,WARN,arcfour,des; Ssh2DES: No
. 2022-07-28 08:13:20.574 KEX: ecdh,dh-gex-sha1,dh-group14-sha1,rsa,WARN,dh-group1-sha1
. 2022-07-28 08:13:20.574 SSH Bugs: Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto
. 2022-07-28 08:13:20.574 Simple channel: Yes
. 2022-07-28 08:13:20.574 Return code variable: Autodetect; Lookup user groups: Auto
. 2022-07-28 08:13:20.574 Shell: default
. 2022-07-28 08:13:20.574 EOL: LF, UTF: Auto
. 2022-07-28 08:13:20.574 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes; Follow directory symlinks: No
. 2022-07-28 08:13:20.574 LS: ls -la, Ign LS warn: Yes, Scp1 Comp: No; Exit code 1 is error: No
. 2022-07-28 08:13:20.574 SFTP Bugs: Auto,Auto
. 2022-07-28 08:13:20.574 SFTP Server: default
. 2022-07-28 08:13:20.574 Local directory: C:\Users\rejish.varghese\Documents, Remote directory: /Import/Automated_Reports, Update: Yes, Cache: Yes
. 2022-07-28 08:13:20.574 Cache directory changes: Yes, Permanent: Yes
. 2022-07-28 08:13:20.574 Recycle bin: Delete to: No, Overwritten to: No, Bin path:
. 2022-07-28 08:13:20.574 DST mode: Unix
. 2022-07-28 08:13:20.574 --------------------------------------------------------------------------
. 2022-07-28 08:13:20.621 Looking up host "mcklpln5v8k6gjwl2bjmvtlz81jm.ftp.marketingcloudops.com" for SSH connection
. 2022-07-28 08:13:20.674 Connecting to 68.232.201.173 port 22
. 2022-07-28 08:13:20.825 Connected to 68.232.201.173
. 2022-07-28 08:13:20.841 We claim version: SSH-2.0-WinSCP_release_5.21.1
. 2022-07-28 08:13:20.841 Connected to 68.232.201.173
. 2022-07-28 08:13:21.138 Remote version: SSH-2.0-7.9.0.0_openssh GlobalSCAPE
. 2022-07-28 08:13:21.139 Using SSH protocol version 2
. 2022-07-28 08:13:21.142 Have a known host key of type rsa2
. 2022-07-28 08:13:21.143 Have a known host key of type dss
. 2022-07-28 08:13:21.276 Doing Diffie-Hellman group exchange
. 2022-07-28 08:13:21.496 Doing Diffie-Hellman key exchange using 8192-bit modulus and hash SHA-256 with a server-supplied group
. 2022-07-28 08:13:43.990 Host key fingerprint is:
. 2022-07-28 08:13:43.991 ssh-rsa 3072 SHA256:bFCXgHdgCzL7mYTH8PZoSmYyiq0ryMDkYzk1Z2YfIeE
. 2022-07-28 08:13:44.057 Host key matches cached key
. 2022-07-28 08:13:44.059 Initialised AES-256 SDCTR (AES-NI accelerated) [aes256-ctr] outbound encryption
. 2022-07-28 08:13:44.059 Initialised HMAC-SHA-256 outbound MAC algorithm
. 2022-07-28 08:13:44.060 Initialised AES-256 SDCTR (AES-NI accelerated) [aes256-ctr] inbound encryption
. 2022-07-28 08:13:44.060 Initialised HMAC-SHA-256 inbound MAC algorithm
! 2022-07-28 08:13:44.196 Using username "10959795".
. 2022-07-28 08:13:47.837 Server offered these authentication methods: password
. 2022-07-28 08:13:47.837 Prompt (password, "SSH password", <no instructions>, "&Password: ")
. 2022-07-28 08:13:47.837 Using stored password.
. 2022-07-28 08:13:47.865 Sent password
. 2022-07-28 08:13:48.025 Access granted
. 2022-07-28 08:13:48.026 Opening main session channel
. 2022-07-28 08:13:48.158 Opened main channel
. 2022-07-28 08:13:48.290 Started a shell/command
. 2022-07-28 08:13:48.316 --------------------------------------------------------------------------
. 2022-07-28 08:13:48.316 Using SFTP protocol.
. 2022-07-28 08:13:48.316 Doing startup conversation with host.
> 2022-07-28 08:13:48.331 Type: SSH_FXP_INIT, Size: 5, Number: -1
< 2022-07-28 08:13:48.464 Type: SSH_FXP_VERSION, Size: 5, Number: -1
. 2022-07-28 08:13:48.464 SFTP version 3 negotiated.
. 2022-07-28 08:13:48.464 We believe the server has signed timestamps bug
. 2022-07-28 08:13:48.464 We will use UTF-8 strings until server sends an invalid UTF-8 string as with SFTP version 3 and older UTF-8 strings are not mandatory
. 2022-07-28 08:13:48.464 Changing directory to "/Import/Automated_Reports".
. 2022-07-28 08:13:48.464 Getting real path for '/Import/Automated_Reports'
> 2022-07-28 08:13:48.464 Type: SSH_FXP_REALPATH, Size: 34, Number: 6160
< 2022-07-28 08:13:48.600 Type: SSH_FXP_NAME, Size: 71, Number: 6160
. 2022-07-28 08:13:48.600 Real path is '/Import/Automated_Reports'
. 2022-07-28 08:13:48.600 Trying to open directory "/Import/Automated_Reports".
> 2022-07-28 08:13:48.600 Type: SSH_FXP_LSTAT, Size: 34, Number: 6407
< 2022-07-28 08:13:48.733 Type: SSH_FXP_ATTRS, Size: 21, Number: 6407
. 2022-07-28 08:13:48.733 Getting current directory name.
. 2022-07-28 08:13:48.813 Listing directory "/Import/Automated_Reports".
> 2022-07-28 08:13:48.813 Type: SSH_FXP_OPENDIR, Size: 34, Number: 6667
< 2022-07-28 08:13:48.950 Type: SSH_FXP_HANDLE, Size: 10, Number: 6667
> 2022-07-28 08:13:48.951 Type: SSH_FXP_READDIR, Size: 10, Number: 6924
< 2022-07-28 08:13:49.081 Type: SSH_FXP_NAME, Size: 987, Number: 6924
> 2022-07-28 08:13:49.082 Type: SSH_FXP_READDIR, Size: 10, Number: 7180
< 2022-07-28 08:13:49.212 Type: SSH_FXP_STATUS, Size: 28, Number: 7180
< 2022-07-28 08:13:49.212 Status code: 1
> 2022-07-28 08:13:49.212 Type: SSH_FXP_CLOSE, Size: 10, Number: 7428
. 2022-07-28 08:13:49.212 _gsdata_;d;0;2021-09-09T09:49:15.000Z;4;"user" [0];"group" [0];rwxrw-rw-;1
. 2022-07-28 08:13:49.213 ..;D;0;1899-12-30T00:00:00.000Z;0;"" [0];"" [0];---------;0
. 2022-07-28 08:13:49.263 Startup conversation with host finished.
mcklpln5v8k6gjwl2bjmvtlz81jm.ftp.marketingcloudops.com from SQL Server it fails and I am attaching log file below. I used the same version on my laptop and it works so that means the login details and password is correct. I tried FileZilla on the same SQL server and I am able to connect to the same host. Can you please help in solving this as I am struggling with this and don't want to manually upload 5 files 7 days a week?
. 2022-07-27 12:02:08.006 --------------------------------------------------------------------------
. 2022-07-27 12:02:08.022 WinSCP Version 5.21 (Build 12524 2022-06-15) (OS 6.3.9600 - Windows Server 2012 R2 Datacenter)
. 2022-07-27 12:02:08.022 Configuration: nul
. 2022-07-27 12:02:08.022 Log level: Normal
. 2022-07-27 12:02:08.022 Local account: xxxxxxxx\xxxxxxxxxxxxxxxxxx
. 2022-07-27 12:02:08.022 Working directory: B:\Apps\SKNManager\SL350_AppointmentsIn72Hrs\Files\BatchFile
. 2022-07-27 12:02:08.022 Process ID: 7324
. 2022-07-27 12:02:08.022 Ancestor processes: ...
. 2022-07-27 12:02:08.022 Command-line: "C:\Program Files (x86)\WinSCP\WinSCP.exe" /log="B:\Apps\SKNManager\SL350_AppointmentsIn72Hrs\Files\BatchFile\WinSCP.log" /ini=nul /script="B:\Apps\SKNManager\SL350_AppointmentsIn72Hrs\Files\BatchFile\AppointmentIn72Hrs_UploadFile.txt"
. 2022-07-27 12:02:08.022 Time zone: Current: GMT+1, Standard: GMT+0 (GMT Standard Time), DST: GMT+1 (GMT Daylight Time), DST Start: 27/03/2022, DST End: 30/10/2022
. 2022-07-27 12:02:08.022 Login time: 27 July 2022 12:02:08
. 2022-07-27 12:02:08.022 --------------------------------------------------------------------------
. 2022-07-27 12:02:08.022 Script: Retrospectively logging previous script records:
> 2022-07-27 12:02:08.022 Script: open sftp://10959795:***@mcklpln5v8k6gjwl2bjmvtlz81jm.ftp.marketingcloudops.com/ -hostkey="ssh-rsa 3072 bFCXgHdgCzL7mYTH8PZoSmYyiq0ryMDkYzk1Z2YfIeE"
. 2022-07-27 12:02:08.022 --------------------------------------------------------------------------
. 2022-07-27 12:02:08.022 Session name: 10959795@mcklpln5v8k6gjwl2bjmvtlz81jm.ftp.marketingcloudops.com (Ad-Hoc site)
. 2022-07-27 12:02:08.022 Host name: mcklpln5v8k6gjwl2bjmvtlz81jm.ftp.marketingcloudops.com (Port: 22)
. 2022-07-27 12:02:08.022 User name: 10959795 (Password: Yes, Key file: No, Passphrase: No)
. 2022-07-27 12:02:08.022 Tunnel: No
. 2022-07-27 12:02:08.022 Transfer Protocol: SFTP
. 2022-07-27 12:02:08.022 Ping type: Off, Ping interval: 30 sec; Timeout: 15 sec
. 2022-07-27 12:02:08.022 Disable Nagle: No
. 2022-07-27 12:02:08.022 Proxy: None
. 2022-07-27 12:02:08.022 Send buffer: 262144
. 2022-07-27 12:02:08.022 Compression: No
. 2022-07-27 12:02:08.022 Bypass authentication: No
. 2022-07-27 12:02:08.022 Try agent: Yes; Agent forwarding: No; KI: Yes; GSSAPI: Yes
. 2022-07-27 12:02:08.022 GSSAPI: KEX: No; Forwarding: No; Libs: gssapi32,sspi,custom; Custom:
. 2022-07-27 12:02:08.022 Ciphers: aes,chacha20,blowfish,3des,WARN,arcfour,des; Ssh2DES: No
. 2022-07-27 12:02:08.022 KEX: ecdh,dh-gex-sha1,dh-group14-sha1,rsa,WARN,dh-group1-sha1
. 2022-07-27 12:02:08.022 SSH Bugs: Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto
. 2022-07-27 12:02:08.022 Simple channel: Yes
. 2022-07-27 12:02:08.022 Return code variable: Autodetect; Lookup user groups: Auto
. 2022-07-27 12:02:08.022 Shell: default
. 2022-07-27 12:02:08.022 EOL: LF, UTF: Auto
. 2022-07-27 12:02:08.022 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes; Follow directory symlinks: No
. 2022-07-27 12:02:08.022 LS: ls -la, Ign LS warn: Yes, Scp1 Comp: No; Exit code 1 is error: No
. 2022-07-27 12:02:08.022 SFTP Bugs: Auto,Auto
. 2022-07-27 12:02:08.022 SFTP Server: default
. 2022-07-27 12:02:08.022 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2022-07-27 12:02:08.022 Cache directory changes: Yes, Permanent: Yes
. 2022-07-27 12:02:08.022 Recycle bin: Delete to: No, Overwritten to: No, Bin path:
. 2022-07-27 12:02:08.022 DST mode: Unix
. 2022-07-27 12:02:08.022 --------------------------------------------------------------------------
< 2022-07-27 12:02:08.022 Script: Searching for host...
. 2022-07-27 12:02:08.022 Looking up host "mcklpln5v8k6gjwl2bjmvtlz81jm.ftp.marketingcloudops.com" for SSH connection
. 2022-07-27 12:02:08.069 Connecting to 68.232.201.173 port 22
. 2022-07-27 12:02:08.164 Connected to 68.232.201.173
< 2022-07-27 12:02:08.164 Script: Connecting to host...
. 2022-07-27 12:02:08.164 We claim version: SSH-2.0-WinSCP_release_5.21
. 2022-07-27 12:02:08.164 Connected to 68.232.201.173
. 2022-07-27 12:02:08.432 Remote version: SSH-2.0-7.9.0.0_openssh GlobalSCAPE
. 2022-07-27 12:02:08.432 Using SSH protocol version 2
. 2022-07-27 12:02:08.432 Have a known host key of type rsa2
. 2022-07-27 12:02:08.524 Doing Diffie-Hellman group exchange
. 2022-07-27 12:02:08.713 Doing Diffie-Hellman key exchange using 8192-bit modulus and hash SHA-256 with a server-supplied group
. 2022-07-27 12:03:10.923 Host key fingerprint is:
. 2022-07-27 12:03:10.923 ssh-rsa 3072 SHA256:bFCXgHdgCzL7mYTH8PZoSmYyiq0ryMDkYzk1Z2YfIeE
< 2022-07-27 12:03:10.923 Script: Authenticating...
. 2022-07-27 12:03:10.923 Host key matches configured key fingerprint
. 2022-07-27 12:03:10.923 Initialised AES-256 SDCTR (unaccelerated) [aes256-ctr] outbound encryption
. 2022-07-27 12:03:10.923 Initialised HMAC-SHA-256 outbound MAC algorithm
. 2022-07-27 12:03:10.923 Initialised AES-256 SDCTR (unaccelerated) [aes256-ctr] inbound encryption
. 2022-07-27 12:03:10.923 Initialised HMAC-SHA-256 inbound MAC algorithm
. 2022-07-27 12:03:10.923 Remote side sent disconnect message type 11 (by application): ""
< 2022-07-27 12:03:10.923 Script: Remote side sent disconnect message
< 2022-07-27 12:03:10.923 type 11 (by application):
< 2022-07-27 12:03:10.923 ""
< 2022-07-27 12:03:10.923 Authentication failed.