There's definitely an SFTP server running on the remote host. But it looks like it is not configured properly.

martin wrote:

There's no SSHFTP. But SFTP means "SSH File Transfer Protocol", so they may may mean SFTP. WinSCP is compatible with Tectia SSH server. Can you post a log file?

I kind of figured SSHFTP didn't exist considering there is nothing on the internet about it. Anyways, thank you for the response and here is my log:

. 2006-09-23 10:32:54.796 --------------------------------------------------------------------------
. 2006-09-23 10:32:54.796 WinSCP Version 3.8.2 (Build 330) (OS 5.1.2600 Service Pack 2)
. 2006-09-23 10:32:54.796 Login time: Saturday, September 23, 2006 10:32:54 AM
. 2006-09-23 10:32:54.796 --------------------------------------------------------------------------
. 2006-09-23 10:32:54.796 Session name: BOFA
. 2006-09-23 10:32:54.796 Host name: elink-sshftp.bankofamerica.com (Port: 22)
. 2006-09-23 10:32:54.796 User name: MYUSERNAME (Password: No, Key file: Yes)
. 2006-09-23 10:32:54.796 Transfer Protocol: SFTP (SCP)
. 2006-09-23 10:32:54.796 SSH protocol version: 2; Compression: No
. 2006-09-23 10:32:54.796 Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2006-09-23 10:32:54.796 Ciphers: aes,blowfish,3des,WARN,des; Ssh2DES: No
. 2006-09-23 10:32:54.796 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2006-09-23 10:32:54.796 SSH Bugs: -,-,-,-,-,-,-,-
. 2006-09-23 10:32:54.796 SFTP Bugs: -,-,-
. 2006-09-23 10:32:54.796 Proxy: none
. 2006-09-23 10:32:54.796 Return code variable: Autodetect; Lookup user groups: Yes
. 2006-09-23 10:32:54.796 Shell: default, EOL: 0
. 2006-09-23 10:32:54.796 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2006-09-23 10:32:54.796 Cache directory changes: Yes, Permanent: Yes
. 2006-09-23 10:32:54.796 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2006-09-23 10:32:54.796 Alias LS: No, Ign LS warn: Yes, Scp1 Comp: No
. 2006-09-23 10:32:54.796 --------------------------------------------------------------------------
. 2006-09-23 10:32:54.796 Looking up host "MyHost.com"
. 2006-09-23 10:32:54.843 Connecting to xxx.xxx.xxx.xxx port 22
. 2006-09-23 10:32:55.031 Server version: SSH-2.0-Connect:Enterprise_UNIX_2.2.00
. 2006-09-23 10:32:55.031 We claim version: SSH-2.0-WinSCP_release_3.8.2
. 2006-09-23 10:32:55.031 Using SSH protocol version 2
. 2006-09-23 10:32:55.109 Doing Diffie-Hellman group exchange
. 2006-09-23 10:32:55.235 Doing Diffie-Hellman key exchange
. 2006-09-23 10:32:56.644 Host key fingerprint is:
. 2006-09-23 10:32:56.644 ssh-rsa 1024 7b:5a:f0:04:8e:48:a4:bc:bd:46:e8:3d:1f:c2:44:55
. 2006-09-23 10:32:56.644 Initialised AES-256 client->server encryption
. 2006-09-23 10:32:56.644 Initialised HMAC-SHA1 client->server MAC algorithm
. 2006-09-23 10:32:56.644 Initialised AES-256 server->client encryption
. 2006-09-23 10:32:56.644 Initialised HMAC-SHA1 server->client MAC algorithm
! 2006-09-23 10:32:56.848 Using username "MYUSERNAME".
. 2006-09-23 10:32:56.848 Reading private key file "C:\MyLocation\privatekey.ppk"
. 2006-09-23 10:32:56.895 Offered public key
. 2006-09-23 10:32:57.239 Offer of public key accepted
! 2006-09-23 10:32:57.255 Authenticating with public key "rsa-key-20060921".
. 2006-09-23 10:32:57.490 Access granted
. 2006-09-23 10:32:57.553 Opened channel for session
. 2006-09-23 10:32:57.600 Started a shell/command
. 2006-09-23 10:32:57.600 --------------------------------------------------------------------------
. 2006-09-23 10:32:57.600 Using SFTP protocol.
. 2006-09-23 10:32:57.600 Doing startup conversation with host.
> 2006-09-23 10:32:57.615 Type: SSH_FXP_INIT, Size: 5, Number: -1
< 2006-09-23 10:32:57.678 Type: SSH_FXP_VERSION, Size: 5, Number: -1
. 2006-09-23 10:32:57.678 SFTP version 3 negotiated.
. 2006-09-23 10:32:57.678 We believe the server has signed timestamps bug
. 2006-09-23 10:32:57.678 We will use UTF-8 strings for status messages only
. 2006-09-23 10:32:57.678 Getting current directory name.
. 2006-09-23 10:32:57.678 Getting real path for '.'
> 2006-09-23 10:32:57.678 Type: SSH_FXP_REALPATH, Size: 10, Number: 16
< 2006-09-23 10:32:57.741 Type: SSH_FXP_NAME, Size: 39, Number: 16
. 2006-09-23 10:32:57.741 Real path is '/MYUSERNAME'
. 2006-09-23 10:32:57.741 Listing directory "/MYUSERNAME".
> 2006-09-23 10:32:57.741 Type: SSH_FXP_OPENDIR, Size: 18, Number: 267
< 2006-09-23 10:32:57.788 Type: SSH_FXP_HANDLE, Size: 13, Number: 267
> 2006-09-23 10:32:57.788 Type: SSH_FXP_READDIR, Size: 13, Number: 524
< 2006-09-23 10:32:57.866 Type: SSH_FXP_STATUS, Size: 28, Number: 524
< 2006-09-23 10:32:57.866 Status/error code: 1
. 2006-09-23 10:32:57.866 Listing file "/MYUSERNAME/..".
> 2006-09-23 10:32:57.866 Type: SSH_FXP_LSTAT, Size: 21, Number: 775
< 2006-09-23 10:32:57.960 Type: SSH_FXP_STATUS, Size: 29, Number: 775
< 2006-09-23 10:32:57.960 Status/error code: 2, Message: 775, Server: No such file, Language:
> 2006-09-23 10:32:57.960 Type: SSH_FXP_CLOSE, Size: 13, Number: 1028
* 2006-09-23 10:32:57.960 (ECommand) Error listing directory '/MYUSERNAME'.
* 2006-09-23 10:32:57.960 Server returned empty listing for directory '/MYUSERNAME'.
. 2006-09-23 10:32:59.432 Startup conversation with host finished.
. 2006-09-23 10:33:00.168 Detected incoming data while idle
. 2006-09-23 10:33:17.773 Changing directory to "..".
. 2006-09-23 10:33:17.773 Getting real path for '/MYUSERNAME/..'
> 2006-09-23 10:33:17.773 Type: SSH_FXP_REALPATH, Size: 21, Number: 1296
< 2006-09-23 10:33:17.773 Type: SSH_FXP_STATUS, Size: 24, Number: 1028
. 2006-09-23 10:33:17.773 Discarding reserved response
< 2006-09-23 10:33:17.820 Type: SSH_FXP_NAME, Size: 21, Number: 1296
. 2006-09-23 10:33:17.820 Real path is ''
. 2006-09-23 10:33:17.820 Trying to open directory "".
> 2006-09-23 10:33:17.820 Type: SSH_FXP_LSTAT, Size: 19, Number: 1543
< 2006-09-23 10:33:17.945 Type: SSH_FXP_ATTRS, Size: 37, Number: 1543
. 2006-09-23 10:33:17.945 Getting current directory name.
. 2006-09-23 10:33:17.961 Directory content loaded from cache.
. 2006-09-23 10:33:21.077 Cached directory change via ".." to "/MYUSERNAME".
. 2006-09-23 10:33:21.077 Getting current directory name.
. 2006-09-23 10:33:21.077 Directory content loaded from cache.
. 2006-09-23 10:33:22.205 Cached directory change via ".." to "/MYUSERNAME".
. 2006-09-23 10:33:22.205 Getting current directory name.
. 2006-09-23 10:33:22.205 Directory content loaded from cache.
. 2006-09-23 10:35:23.475 Detected incoming data while idle
. 2006-09-23 10:35:23.475 Server unexpectedly closed network connection

There's no SSHFTP. But SFTP means "SSH File Transfer Protocol", so they may may mean SFTP. WinSCP is compatible with Tectia SSH server. Can you post a log file?

MikeDawg wrote:

Your technical contact is probably referring to SFTP, and it is available/supported in WinSCP.

Thanks Mike, but I am still not 100% sure it is supported because of the error I get from WinSCP when I connect. I forgot to mention that I am using public authentication and my key has been registered with the server. The technical contact keeps telling me they are not set up for SFTP, but I think she doesn't really know very much so she is just saying that to push me in the direction of PGP, which I would rather not use. Anyone ever hear of SSHFTP before?

Your technical contact is probably referring to SFTP, and it is available/supported in WinSCP.

Hello,

I am trying to connect to a server that I am told is using SSHFTP. My technical contact says they are not set up for SFTP, but I haven't heard of SSHFTP before. Does anyone know if SSHFTP actually exists or is my technical contact mistaken? Also, I have been able to authenticate with the server using WinSCP, but I always get an error message that says, "Server returned empty listing for directory '/MyUsername'." after the connection is made.

If my assumption is correct, then they are using Tectia's SSH server. If this is true, is WinSCP compatible with Tectia's SSH server? Is there something I must do to read the directory after authentication, such as point WinSCP to a specific place on the server?