Server down, need to download files, can't get logged in with WinSCP
Hello, I am in a desperate situation as I am unable to make a network connection with the server. I can use another SFTP app, I can ping, but I can't get WinSCP to connect. I really need the ability to use WinSCP's explorer style ability to download to Windows folders.
I have checked through all the troubleshooting steps I could find:
1. I know the IP is correct, as is the port
2. I know SFTP is the correct protocol
3. I expanded the timeout parameter
4. I disabled the firewall
The server is a CentOS/cPanel server, but since it won't boot, support set up a rescue disk that runs Debian 9. I used WinSCP ages ago and love the product. It is also the product that support suggested I use, but they won't help me getting it to work.
A solution is worthy of a PayPal donation, hint, hint!
Lew
I have checked through all the troubleshooting steps I could find:
1. I know the IP is correct, as is the port
2. I know SFTP is the correct protocol
3. I expanded the timeout parameter
4. I disabled the firewall
The server is a CentOS/cPanel server, but since it won't boot, support set up a rescue disk that runs Debian 9. I used WinSCP ages ago and love the product. It is also the product that support suggested I use, but they won't help me getting it to work.
A solution is worthy of a PayPal donation, hint, hint!
Lew