Post a reply

Before posting, please read how to report bug or request support effectively.

Bug reports without an attached log file are usually useless.

Options
Add an Attachment

If you do not want to add an Attachment to your Post, please leave the Fields blank.

(maximum 10 MB; please compress large files; only common media, archive, text and programming file formats are allowed)

Options

Topic review

maisondasilva

Microsoft Store version cannot update or reinstall WinSCP – Error 0x80073CF6

Hi Martin,

I'm experiencing an issue with the Microsoft Store version of WinSCP.

I initially tried to update WinSCP several times through the Microsoft Store, but the update repeatedly failed. The Microsoft Store displayed the following message:

"Something happened. We're aware of the problem and we're working to fix it. Try again later."

Error code:

0x80073CF6

The package identified in the error is:

9P0PQ8B65N8X-MartinPikryl.WinSCP

After restarting Windows, the update was eventually installed successfully. However, after the update, WinSCP stopped launching.

I tried launching WinSCP from the Start menu and also by clicking Open directly in the Microsoft Store, but nothing happened.

I then tried the Repair/Reset option in Windows Settings, but Windows reported that the application could not be repaired/restored.

I subsequently uninstalled WinSCP completely and tried to perform a clean installation.

However, the clean installation from the Microsoft Store also fails with the same error 0x80073CF6.

The complete sequence was:

WinSCP repeatedly failed to update through Microsoft Store with error 0x80073CF6.
I restarted Windows.
The update was eventually installed.
After the update, WinSCP stopped launching.
The Repair/Reset option reported that the application could not be repaired/restored.
I uninstalled WinSCP.
I tried to reinstall it from the Microsoft Store.
The installation failed again with the same 0x80073CF6 error.

At this point, I cannot install the Microsoft Store version of WinSCP at all.

It seems there may be an issue with the deployment or installation of the MSIX/AppX package distributed through the Microsoft Store.

Could you please let me know if this is a known issue with the Microsoft Store package, or if there is a recommended way to diagnose what is causing the 0x80073CF6 error?

I can provide Windows version/build information, logs, screenshots, or any other information that may help investigate the issue.

Thank you!