Thanks. I'm aware of this. Trying to resolve it with Google.

I couldn't remember a keyboard shortcut, so I clicked Help and went to the website. When I tried to search for "shortcut" in the WinSCP website search engine, I got a permission error. This happens whether or not I'm logged in on the Forum, whether I'm searching documentation or the whole site.

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Forbidden
Your client does not have permission to get URL /custom?q=shortcut&hq=more%3Adocumentation&sa=Search&cx=015529103651104225050%3Atzfaubqd2rw&cof=AH%3Aleft%3BALC%3A%230000CC%3BBGC%3A%23FFFFFF%3BCX%3AWinSCP%3BDIV%3A%23336699%3BFORID%3A11%3BGALT%3A%23008000%3BKMBGC%3A%23FFFFFF%3BKMBOC%3A%23336699%3BKMSC%3A%23000000%3BKMTC%3A%230000CC%3BKMTVC%3A%230000CC%3BKMUC%3A%23008000%3BL%3Ahttp%3A%2F%2Fwww.google.com%2Fintl%2Fen%2Fimages%2Flogos%2Fcustom_search_logo_sm.gif%3BLC%3A%230000CC%3BLH%3A30%3BLP%3A1%3BT%3A%23000000%3BVLC%3A%23663399%3B&channel=7798713242&ad=w9&num=10&rurl=http%3A%2F%2Fwinscp.net%2Feng%2Fsearch.php%3Fq%3Dshortcut%26hq%3Dmore%253Adocumentation%26sa%3DSearch%26cx%3D015529103651104225050%253Atzfaubqd2rw%26cof%3DFORID%253A11%26channel%3D7798713242&adkw=AELymgW3IpJJwT0OuP4TbgwyvDIjJgBJJKd3pdGcFllOeKtjTncrBj3HxZASP9IF5IAd1V2cTdXsaUsz5gG0l8spr93VHs7qf70_wRNdZRtV50xJIE35iYw&hl=en&oe=UTF-8&ie=UTF-8&client=pub-4542587708868832&channel=9813442945&boostcse=0 from this server. (Client IP address: 158.130.16.191)

We apologize for your inconvenience, but this request could not be processed.

Please click here to continue your search on Google.

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This is a website problem, not a WinSCP problem, but my here's my environment info anyway:
WinSCP v4.2.7 (Build 758)
running under WinXP +SP3
SFTP protocol 5
Commander interface, no scripts :(