I have to agree with OP - the FAQ is very difficult to follow. My team ended up using a different product.
Can you please share with us how does the "different product" handle this better?
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Bug reports without an attached log file are usually useless.
I have to agree with OP - the FAQ is very difficult to follow. My team ended up using a different product.
I have had a look at the FAQ and am a bit unsure. it seems to indicate that that this is indeed possible but I cannot seem to follow its instructions/suggestions on how to exactly sudo su in as another user. Either I'm missing some crucial step or it isn't there.