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Topic review

geedamed

Thank you for replying.

I think i did disable stateful FTP filtering among many other things i tried, but I cannot verify it, as I did a clean reinstall of Windows and this solved my problem.
geedamed

Upload timeout (not WinSCP's fault)

Hi,

I banged my head against the desk for the last couple of days with this problem, but could not solve it.
A few days ago, uploading started to fail. I don't recall anything that could cause it. I can connect, create new folders, delete files. But uploading starts, the progress bar fills up to the end or almost, then it stops until the timeout occurs.

I tried (I'm on Windows 10):
- Filezilla: same behaviour
- Cyberduck: worked first time, then the same behaviour
- Classic FTP: same behaviour
- command prompt (Windows 10): works
- safe mode with networking: works
- Filezilla/Ubuntu (dual boot on the same machine) works and is much faster

Cyberduck working-first-time-then-fail made me think about viruses, but after scanning with 3 antiviruses nothing came up.
I'm tempted to switch to Linux, but I tried it before and couldn't get used with the constant struggle to do little things I take for granted in Windows (like automatically upload changed files, PopTray email notifier, desktop shortcuts and other insignificant-but-important-to-me thingies).
I really would like to not change much in my ways of doing things at this moment, so, please, share your thoughts.

Anyways, here it is:

- an animated GIF capture (<invalid hyperlink removed by admin>) showing the failure

- a text comparison (<invalid hyperlink removed by admin>) between the log from the safe mode and the log from the normal mode

- the log taken in safe mode (upload succeded): 
--------------------------------------------------------------------------

WinSCP Version 5.9.2 (Build 6958) (OS 10.0.10586 - Windows 10 Pro)

Configuration: D:\apps\comm\WinSCP\WinSCP.ini

Log level: Debug 2

Local account: PCID\windows-user

Working directory: D:\apps\comm\WinSCP

Process ID: 3564

Command-line: "D:\apps\comm\WinSCP\WinSCP.exe"

Time zone: Current: GMT+3, [...]

Login time: Tuesday, 27 September 2016 13:13:49

--------------------------------------------------------------------------

Session name: host/domain.com (Site)

Host name: ftp.domain.com (Port: 21)

User name: username (Password: Yes, Key file: No)

Transfer Protocol: FTP

Ping type: Dummy, Ping interval: 30 sec; Timeout: 15 sec

Disable Nagle: No

Proxy: None

Send buffer: 262144

UTF: Auto

FTPS: None [Client certificate: No]

FTP: Passive: Yes [Force IP: Auto]; MLSD: Auto [List all: Auto]; HOST: Auto

Local directory: D:\tmp, Remote directory: /backup, Update: Yes, Cache: Yes

Cache directory changes: Yes, Permanent: Yes

Recycle bin: Delete to: No, Overwritten to: No, Bin path:

Timezone offset: 0h 0m

--------------------------------------------------------------------------

Session upkeep

Connecting to ftp.domain.com ...

Connected with ftp.domain.com. Waiting for welcome message...

220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

220-You are user number 7 of 50 allowed.

220-Local time is now 13:13. Server port: 21.

220-This is a private system - No anonymous login

220-IPv6 connections are also welcome on this server.

220 You will be disconnected after 15 minutes of inactivity.

USER username

331 User username OK. Password required

PASS *************

230 OK. Current restricted directory is /

SYST

215 UNIX Type: L8

FEAT

211-Extensions supported:

EPRT

IDLE

MDTM

SIZE

MFMT

REST STREAM

MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

MLSD

AUTH TLS

PBSZ

PROT

UTF8

TVFS

ESTA

PASV

EPSV

SPSV

ESTP

211 End.

OPTS UTF8 ON

200 OK, UTF-8 enabled

Session upkeep

Connected

Got reply 1 to the command 1

--------------------------------------------------------------------------

Using FTP protocol.

Doing startup conversation with host.

PWD

257 "/" is your current location

Got reply 1 to the command 16

Changing directory to "/backup".

CWD /backup

250 OK. Current directory is /backup

Got reply 1 to the command 16

Getting current directory name.

PWD

257 "/backup" is your current location

Got reply 1 to the command 16

Retrieving directory listing...

TYPE A

200 TYPE is now ASCII

PASV

227 Entering Passive Mode (5,154,178,88,60,153)

MLSD

Connecting to 5.154.178.88:15513 ...

Data connection opened

150 Accepted data connection



Data connection closed

226-Options: -a -l

226 12 matches total

[…]

Directory listing successful

Got reply 1 to the command 2

..;D;0;1899-12-30T02:00:00.000Z;0;"" [0];"" [0];---------;0

[…]

Startup conversation with host finished.

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Copying 1 files/directories to remote directory "/backup/"

PrTime: Yes; PrRO: No; Rght: rw-r--r--; PrR: No (No); FnCs: N; RIC: 0100; Resume: S (102400); CalcS: Yes; Mask: *.*

TM: M; ClAr: No; RemEOF: No; RemBOM: No; CPS: 0; NewerOnly: No; InclM: ; ResumeL: 0

AscM: *.*html; *.htm; *.txt; *.php; *.php3; *.cgi; *.c; *.cpp; *.h; *.pas; *.bas; *.tex; *.pl; .htaccess; *.xtml; *.css; *.cfg; *.ini; *.sh; *.xml

File: 'D:\tmp\order-carrier.tpl' [2016-09-22T14:56:14.993Z] [17577]

Copying "D:\tmp\order-carrier.tpl" to remote directory started.

Binary transfer mode selected.

Starting upload of D:\tmp\order-carrier.tpl

TYPE I

200 TYPE is now 8-bit binary

PASV

227 Entering Passive Mode (5,154,178,88,156,122)

STOR order-carrier.tpl

Data connection opened

150 Accepted data connection

Data connection opened

226-File successfully transferred

226 0.049 seconds (measured here), 349.36 Kbytes per second

MFMT 20160922145614 order-carrier.tpl

213 UTIME OK

Upload successful

Got reply 1 to the command 4

Transfer done: 'D:\tmp\order-carrier.tpl' [17577]

Retrieving directory listing...

TYPE A

200 TYPE is now ASCII

PASV

227 Entering Passive Mode (5,154,178,88,120,186)

MLSD

Connecting to 5.154.178.88:30906 ...

Data connection opened

150 Accepted data connection

226-Options: -a -l

226 13 matches total

Data connection closed

type=cdir;sizd=4096;modify=20160927101351;UNIX.mode=0755;UNIX.uid=1523;UNIX.gid=1524;unique=901gb410b8; .

type=pdir;sizd=4096;modify=20160926153246;UNIX.mode=0711;UNIX.uid=1523;UNIX.gid=1524;unique=901gb41047; ..

[…]

Directory listing successful

Got reply 1 to the command 2

..;D;0;1899-12-30T02:00:00.000Z;0;"" [0];"" [0];---------;0

[…]

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Got reply 1004 to the command 2

Disconnected from server


and the log taken in normal mode (upload failed): 
--------------------------------------------------------------------------

WinSCP Version 5.9.2 (Build 6958) (OS 10.0.10586 - Windows 10 Pro)

Configuration: D:\apps\comm\WinSCP\WinSCP.ini

Log level: Debug 2

Local account: PCID\windows-user

Working directory: D:\apps\comm\WinSCP

Process ID: 6100

Command-line: "D:\apps\comm\WinSCP\WinSCP.exe"

Time zone: Current: GMT+3, [...]

Login time: Tuesday, 27 September 2016 13:15:43

--------------------------------------------------------------------------

Session name: host/domain.com (Site)

Host name: ftp.domain.com (Port: 21)

User name: username (Password: Yes, Key file: No)

Transfer Protocol: FTP

Ping type: Dummy, Ping interval: 30 sec; Timeout: 15 sec

Disable Nagle: No

Proxy: None

Send buffer: 262144

UTF: Auto

FTPS: None [Client certificate: No]

FTP: Passive: Yes [Force IP: Auto]; MLSD: Auto [List all: Auto]; HOST: Auto

Local directory: D:\tmp, Remote directory: /backup, Update: Yes, Cache: Yes

Cache directory changes: Yes, Permanent: Yes

Recycle bin: Delete to: No, Overwritten to: No, Bin path:

Timezone offset: 0h 0m

--------------------------------------------------------------------------

Session upkeep

Connecting to ftp.domain.com ...

Connected with ftp.domain.com. Waiting for welcome message...

220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------

220-You are user number 4 of 50 allowed.

220-Local time is now 13:15. Server port: 21.

220-This is a private system - No anonymous login

220-IPv6 connections are also welcome on this server.

220 You will be disconnected after 15 minutes of inactivity.

USER username

331 User username OK. Password required

PASS *************

230 OK. Current restricted directory is /

SYST

215 UNIX Type: L8

FEAT

211-Extensions supported:

EPRT

IDLE

MDTM

SIZE

MFMT

REST STREAM

MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;

MLSD

AUTH TLS

PBSZ

PROT

UTF8

TVFS

ESTA

PASV

EPSV

SPSV

ESTP

211 End.

OPTS UTF8 ON

200 OK, UTF-8 enabled



Connected

Got reply 1 to the command 1

--------------------------------------------------------------------------

Using FTP protocol.

Doing startup conversation with host.

PWD

257 "/" is your current location

Got reply 1 to the command 16

Changing directory to "/backup".

CWD /backup

250 OK. Current directory is /backup

Got reply 1 to the command 16

Getting current directory name.

PWD

257 "/backup" is your current location

Got reply 1 to the command 16

Retrieving directory listing...

TYPE A

200 TYPE is now ASCII

PASV

227 Entering Passive Mode (5,154,178,88,48,75)

MLSD

Connecting to 5.154.178.88:12363 ...

Data connection opened

150 Accepted data connection

Session upkeep

Data connection closed

226-Options: -a -l

226 12 matches total

[…]

Directory listing successful

Got reply 1 to the command 2

..;D;0;1899-12-30T02:00:00.000Z;0;"" [0];"" [0];---------;0

[…]

Startup conversation with host finished.

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Session upkeep

Copying 1 files/directories to remote directory "/backup/"

PrTime: Yes; PrRO: No; Rght: rw-r--r--; PrR: No (No); FnCs: N; RIC: 0100; Resume: S (102400); CalcS: Yes; Mask: *.*

TM: M; ClAr: No; RemEOF: No; RemBOM: No; CPS: 0; NewerOnly: No; InclM: ; ResumeL: 0

AscM: *.*html; *.htm; *.txt; *.php; *.php3; *.cgi; *.c; *.cpp; *.h; *.pas; *.bas; *.tex; *.pl; .htaccess; *.xtml; *.css; *.cfg; *.ini; *.sh; *.xml

File: 'D:\tmp\order-carrier.tpl' [2016-09-22T14:56:14.993Z] [17577]

Copying "D:\tmp\order-carrier.tpl" to remote directory started.

Binary transfer mode selected.

Starting upload of D:\tmp\order-carrier.tpl

TYPE I

200 TYPE is now 8-bit binary

PASV

227 Entering Passive Mode (5,154,178,88,121,16)

STOR order-carrier.tpl

Data connection opened

150 Accepted data connection

Data connection opened

Timeout detected. (control connection)

Copying files to remote side failed.

Got reply 1004 to the command 4

Connection was lost, asking what to do.

Asking user:

Lost connection. ("Timeout detected. (control connection)","Copying files to remote side failed.")

(ESshFatal) **Lost connection.**

Timeout detected. (control connection)

Copying files to remote side failed.

Copying files to remote side failed.


Thank you.

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