Have you got a firewall between you and your domain. If you have you need access through the firewall for ftp
- DanielEsostato
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Bug reports without an attached log file are usually useless.
Interface\TryFtpWhenSshFails
setting.
. 2016-12-06 15:01:56.400 --------------------------------------------------------------------------
. 2016-12-06 15:01:56.400 WinSCP Version 5.9.3 (Build 7136) (OS 6.1.7601 Service Pack 1 - Windows 7 Professional)
. 2016-12-06 15:01:56.400 Configuration: HKCU\Software\Martin Prikryl\WinSCP 2\
. 2016-12-06 15:01:56.400 Log level: Debug 2
. 2016-12-06 15:01:56.400 Local account: XXXXXXXXXXXXXXX
. 2016-12-06 15:01:56.400 Working directory: XXXXXXXXXXXXXXXXXXXXXX
. 2016-12-06 15:01:56.400 Process ID: 2396
. 2016-12-06 15:01:56.400 Command-line: "C:\XXXXXXXXXXXXX\WinSCP.exe"
. 2016-12-06 15:01:56.400 Time zone: Current: GMT-5, Standard: GMT-5 (Eastern Standard Time), DST: GMT-4 (Eastern Daylight Time), DST Start: 3/13/2016, DST End: 11/6/2016
. 2016-12-06 15:01:56.400 Login time: Tuesday, December 06, 2016 3:01:56 PM
. 2016-12-06 15:01:56.400 --------------------------------------------------------------------------
. 2016-12-06 15:01:56.400 Session name: SFTP XXX.XXX.XXX.XXX (Site)
. 2016-12-06 15:01:56.400 Host name: XXX.XXX.XXX.XXX (Port: 22)
. 2016-12-06 15:01:56.400 User name: XXXXXXXX (Password: Yes, Key file: No, Passphrase: No)
. 2016-12-06 15:01:56.400 Tunnel: No
. 2016-12-06 15:01:56.400 Transfer Protocol: SFTP (SCP)
. 2016-12-06 15:01:56.400 Ping type: Null, Ping interval: 30 sec; Timeout: 15 sec
. 2016-12-06 15:01:56.400 Disable Nagle: No
. 2016-12-06 15:01:56.400 Proxy: None
. 2016-12-06 15:01:56.400 Send buffer: 262144
. 2016-12-06 15:01:56.400 SSH protocol version: 2; Compression: Yes
. 2016-12-06 15:01:56.400 Bypass authentication: No
. 2016-12-06 15:01:56.400 Try agent: No; Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2016-12-06 15:01:56.400 Ciphers: aes,chacha20,WARN,blowfish,3des,arcfour,des; Ssh2DES: No
. 2016-12-06 15:01:56.400 KEX: ecdh,dh-group1-sha1,WARN,dh-group14-sha1,dh-gex-sha1,rsa
. 2016-12-06 15:01:56.400 SSH Bugs: Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto
. 2016-12-06 15:01:56.400 Simple channel: Yes
. 2016-12-06 15:01:56.400 Return code variable: Autodetect; Lookup user groups: Auto
. 2016-12-06 15:01:56.400 Shell: default
. 2016-12-06 15:01:56.400 EOL: LF, UTF: Auto
. 2016-12-06 15:01:56.400 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes; Follow directory symlinks: No
. 2016-12-06 15:01:56.400 LS: ls -la, Ign LS warn: Yes, Scp1 Comp: No
. 2016-12-06 15:01:56.400 SFTP Bugs: Auto,Auto
. 2016-12-06 15:01:56.400 SFTP Server: default
. 2016-12-06 15:01:56.400 Local directory: XXXXXXXXXXX, Remote directory: XXXXXXXXXXXXXXX, Update: No, Cache: Yes
. 2016-12-06 15:01:56.400 Cache directory changes: Yes, Permanent: Yes
. 2016-12-06 15:01:56.400 Recycle bin: Delete to: No, Overwritten to: No, Bin path:
. 2016-12-06 15:01:56.400 DST mode: Unix
. 2016-12-06 15:01:56.400 --------------------------------------------------------------------------
. 2016-12-06 15:01:56.478 Looking up host "XXX.XXX.XXX.XXX" (IPv4) for SSH connection
. 2016-12-06 15:01:56.478 Connecting to XXX.XXX.XXX.XXX port 22
. 2016-12-06 15:02:17.494 Failed to connect to XXX.XXX.XXX.XXX: Network error: Connection timed out
. 2016-12-06 15:02:17.494 Knocking FTP port.
. 2016-12-06 15:02:19.494 FTP port did not open.
* 2016-12-06 15:02:19.509 (EFatal) Network error: Connection to "XXX.XXX.XXX.XXX" timed out.