Forum » Support and Bug Reports »

Post a reply

Before posting, please read how to report bug or request support effectively.

Bug reports without an attached log file are usually useless.

Options
Add an Attachment

If you do not want to add an Attachment to your Post, please leave the Fields blank.

(maximum 10 MB; please compress large files; only common media, archive, text and programming file formats are allowed)

Options

Topic review

z.anthony

Re: ahah

Anonymous wrote:

wow, the app store thing worked for me.

Thanks a lot God bless it worked for me this has really helped me am grateful.
guest 101

network error: connection timed out

help... i cannot connect recently. but im using this software more than a year now. can anyone help, below is my log file. thanks in advance. 
. 2011-06-03 16:43:14.879 Session name: root@xxx.xxx.x.xxx (Stored session)
. 2011-06-03 16:43:14.879 Host name: xxx.xxx.x.xxx (Port: 22)
. 2011-06-03 16:43:14.900 User name: root (Password: Yes, Key file: No)
. 2011-06-03 16:43:14.900 Tunnel: No
. 2011-06-03 16:43:14.900 Transfer Protocol: SFTP
. 2011-06-03 16:43:14.900 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2011-06-03 16:43:14.900 Proxy: none
. 2011-06-03 16:43:14.900 SSH protocol version: 2; Compression: No
. 2011-06-03 16:43:14.900 Bypass authentication: No
. 2011-06-03 16:43:14.900 Try agent: Yes; Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2011-06-03 16:43:14.900 Ciphers: aes,blowfish,3des,WARN,arcfour,des; Ssh2DES: No
. 2011-06-03 16:43:14.900 SSH Bugs: -,-,-,-,-,-,-,-,-
. 2011-06-03 16:43:14.900 SFTP Bugs: -,-
. 2011-06-03 16:43:14.900 Return code variable: Autodetect; Lookup user groups: Yes
. 2011-06-03 16:43:14.900 Shell: default
. 2011-06-03 16:43:14.900 EOL: 0, UTF: 2
. 2011-06-03 16:43:14.900 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2011-06-03 16:43:14.900 LS: ls -la, Ign LS warn: Yes, Scp1 Comp: No
. 2011-06-03 16:43:14.902 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2011-06-03 16:43:14.902 Cache directory changes: Yes, Permanent: Yes
. 2011-06-03 16:43:14.902 DST mode: 1
. 2011-06-03 16:43:14.902 --------------------------------------------------------------------------
. 2011-06-03 16:43:14.938 Looking up host "xxx.xxx.x.xxx"
. 2011-06-03 16:43:14.938 Connecting to xxx.xxx.x.xxx port 22
. 2011-06-03 16:43:36.010 Failed to connect to xxx.xxx.x.xxx: Network error: Connection timed out
* 2011-06-03 16:43:36.017 (ESshFatal) Network error: Connection timed out.
. 2011-06-03 16:43:41.085 --------------------------------------------------------------------------
. 2011-06-03 16:43:41.085 WinSCP Version 4.3.3 (Build 1340) (OS 6.1.7601 Service Pack 1)
. 2011-06-03 16:43:41.086 Configuration: HKEY_CURRENT_USER\Software\Martin Prikryl\WinSCP 2\
. 2011-06-03 16:43:41.086 Login time: Friday, June 03, 2011 4:43:41 PM
. 2011-06-03 16:43:41.086 --------------------------------------------------------------------------
. 2011-06-03 16:43:41.086 Session name: root@xxx.xxx.x.xxx (Stored session)
. 2011-06-03 16:43:41.086 Host name: xxx.xxx.x.xxx (Port: 22)
. 2011-06-03 16:43:41.086 User name: root (Password: Yes, Key file: No)
. 2011-06-03 16:43:41.086 Tunnel: No
. 2011-06-03 16:43:41.086 Transfer Protocol: SFTP
. 2011-06-03 16:43:41.086 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2011-06-03 16:43:41.086 Proxy: none
. 2011-06-03 16:43:41.086 SSH protocol version: 2; Compression: No
. 2011-06-03 16:43:41.086 Bypass authentication: No
. 2011-06-03 16:43:41.086 Try agent: Yes; Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2011-06-03 16:43:41.086 Ciphers: aes,blowfish,3des,WARN,arcfour,des; Ssh2DES: No
. 2011-06-03 16:43:41.086 SSH Bugs: -,-,-,-,-,-,-,-,-
. 2011-06-03 16:43:41.086 SFTP Bugs: -,-
. 2011-06-03 16:43:41.086 Return code variable: Autodetect; Lookup user groups: Yes
. 2011-06-03 16:43:41.086 Shell: default
. 2011-06-03 16:43:41.086 EOL: 0, UTF: 2
. 2011-06-03 16:43:41.086 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2011-06-03 16:43:41.087 LS: ls -la, Ign LS warn: Yes, Scp1 Comp: No
. 2011-06-03 16:43:41.087 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2011-06-03 16:43:41.087 Cache directory changes: Yes, Permanent: Yes
. 2011-06-03 16:43:41.087 DST mode: 1
. 2011-06-03 16:43:41.087 --------------------------------------------------------------------------
. 2011-06-03 16:43:41.190 Looking up host "xxx.xxx.x.xxx"
. 2011-06-03 16:43:41.190 Connecting to xxx.xxx.x.xxx port 22
Guest

anynoe please

i downloaded Ping! for iphone for free, got it stuck at connecting,
then i bought the Ping! version but that didnt fix the problem,
i read that i had to enter my iphone via WINSCP to change some settings on Notifications since i have a jailbroken device,

BUT WINSCP STILL DOESNT RECOGNIZE THE DEVICE, WHAT SHOULD I PUT INTO WINSCP?

<invalid hyperlink removed by admin>

Thanks in advance

Iphone 3G S
3.1.2 UNLOCKED-JAILBROKEN
guest

Netowrk Error: Connection Timed Out Iphone SSH Fix rejected

Ok, when connecting to WinSCP on your PC side, open App Store on your handheld... It will connect to your WinSCP instantly, then close app store and never go back
Guest

ahah

wow, the app store thing worked for me.
Guest

Re: network error. Connection timed out????

@Guest: Ok this worked for me I hope it works for you. I always get this error message "Network error: Connection timed out"

I accidently found this out, first open ssh, then open up WinSCP, then your going to log in to your iPod or iPhone, after you hit the :Login button it should be looking for your iPod or iPhone, then hurry and go into your app store application on your iPod, this should cause your WinSCP to somehow start the connection good luck hope this works cause it works for me.
martin

Re: im having the same problem

@The Beast: Please post a log file.
The Beast

im having the same problem

it was working fine tell the other day, i went out to eat with my mom, came back and i couldnt ssh into my server. i keep getting the same error and my server is fine, everything else works, i cant ssh to any servers, i tried contacting my isp, they said nothing was happening. is there something i can do in command prompt that will stop this? or could it be my router? i tried getting my router login from time warner and they said they couldnt give it to me, even tho they gave it to me when they installed the modem/router. then they hung up on me. DONT EVER USE TIME WARNER, THEY HAVE BEEN NOTHING BUT TRUOBLE!
grolsch81

@!Lauren<3: This is maybe due to some security issue with your internet connection. Are you under a corporate VPN?
!Lauren<3

Mine says conenction timed out also and I know it is not the firewall issue...can someone please help?

I am just going to uninstall everything and start over. I will be back with an update ASAP.
DAK

Hi @martin

I tried it last night and it worked perfectly. The Sveasoft software uses Busybox and it includes ash. I forced the shell to /bin/ash/ and it works flawlessly now.

Thank you for the excellent program and the fine support.

Dan 8)
martin

@DAK: You are able to login. But your server probably does not conform to requirements WinSCP have on server in SCP mode. Have you tried to force /bin/bash (or /bin/sh) shell on SCP tab of Login dialog?
DAK

Hi @Martin

I am trying to use WinSCP to access a WRT54G running Sveasoft's Talisman firmware which only supports SCP. Why would I be able to log in using PuTTY and not WinSCP, since you built it on PuTTY?

I don't understand why the SSHD (Dropbear) is closing the connection and I have been trying to get support from Sveasoft as well.

I will update you if they say anything worthwhile.
Dan
martin

DAK wrote:

Error Message:
Error skipping startup message. Your shell is probably incompatible with the application "BASH is recommended"
Connection has been unexpectedly closed. Server sent command exit status 2.

What is status 2 saying?

It says nothing :-)
Have you tried SFTP instead of SCP?
DAK

Hi Crystina,

Check and see if you have any firewalls between you and the server you are trying to access. AS you can see above, ZoneAlarm was causing a problem since I had PuTTY installed and then added WinSCP, ZoneAlarm must have thought something was wrong. As soon as I moved my Firewall protection from High to Medium, I could see the server, but I still can't connect. The traffic capture I did shows the remote server doing a reset of the connection at the TCP level, right after I finish sending the key????
Crystina

Connection Timed Out

BTW, I am also having this problem... this is not the log file that you are looking for. :?

I am able to log in to one of my domains but not the other. Both are on the same server. I don't get it...?
Crystina

Connection timed out

My Log file 
. 2005-07-26 21:38:31.750 --------------------------------------------------------------------------
. 2005-07-26 21:38:31.750 WinSCP Version 3.7.5 (Build 294) (OS 5.1.2600 Service Pack 2)
. 2005-07-26 21:38:31.750 Login time: Tuesday, July 26, 2005 9:38:31 PM
. 2005-07-26 21:38:31.750 --------------------------------------------------------------------------
. 2005-07-26 21:38:31.750 Session name: newjac@sftp.newjac.org
. 2005-07-26 21:38:31.750 Host name: sftp.newjac.org (Port: 22)
. 2005-07-26 21:38:31.750 User name: newjac (Password: Yes, Key file: No)
. 2005-07-26 21:38:31.750 Transfer Protocol: SFTP (SCP)
. 2005-07-26 21:38:31.750 SSH protocol version: 2; Compression: No
. 2005-07-26 21:38:31.750 Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2005-07-26 21:38:31.750 Ciphers: aes,blowfish,3des,WARN,des; Ssh2DES: No
. 2005-07-26 21:38:31.750 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2005-07-26 21:38:31.750 SSH Bugs: -,-,-,-,-,-,-,-
. 2005-07-26 21:38:31.750 SFTP Bugs: -,-,-
. 2005-07-26 21:38:31.750 Proxy: none
. 2005-07-26 21:38:31.750 Return code variable: Autodetect; Lookup user groups: Yes
. 2005-07-26 21:38:31.750 Shell: default, EOL: 0
. 2005-07-26 21:38:31.750 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2005-07-26 21:38:31.750 Cache directory changes: Yes, Permanent: Yes
. 2005-07-26 21:38:31.750 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2005-07-26 21:38:31.750 Alias LS: No, Ign LS warn: Yes, Scp1 Comp: No
. 2005-07-26 21:38:31.750 --------------------------------------------------------------------------
. 2005-07-26 21:38:31.750 Looking up host "sftp.newjac.org"
. 2005-07-26 21:38:31.906 Connecting to 66.15.12.228 port 22
DAK

Still no good.

It looks like the session is established and then some data transmitted towrd the WRT54G (V3 hardware, Talsiman v1.0.5, client mode) causes it to close the session. This is repeatable from three different PCs, two on the WLAN side and one of the LAN side. Somebody have a clue, cause I sure don't!!! Could someone post what a successful log file of a key gen login looks like?

Here is a printout of the current WinSCP log file: 
. 2005-07-26 18:08:24.101 WinSCP Version 3.7.4 (Build 271) (OS 5.1.2600 Service Pack 1)
. 2005-07-26 18:08:24.101 Login time: Tuesday, July 26, 2005 6:08:24 PM
. 2005-07-26 18:08:24.101 --------------------------------------------------------------------------
. 2005-07-26 18:08:24.101 Session name: admin@xxx.xxx.xxx.xxx
. 2005-07-26 18:08:24.101 Host name: xxx.xxx.xxx.xxx (Port: 22)
. 2005-07-26 18:08:24.101 User name: root (Password: No, Key file: Yes)
. 2005-07-26 18:08:24.101 Transfer Protocol: SCP
. 2005-07-26 18:08:24.101 SSH protocol version: 2 only; Compression: No
. 2005-07-26 18:08:24.101 Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2005-07-26 18:08:24.101 Ciphers: aes,blowfish,3des,WARN,des; Ssh2DES: No
. 2005-07-26 18:08:24.101 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2005-07-26 18:08:24.101 SSH Bugs: -,-,-,-,-,-,-,-
 
. 2005-07-26 18:08:24.101 SFTP Bugs: -,-,-
. 2005-07-26 18:08:24.101 Proxy: none
. 2005-07-26 18:08:24.101 Return code variable: Autodetect; Lookup user groups: No
. 2005-07-26 18:08:24.101 Shell: default, EOL: 0
. 2005-07-26 18:08:24.101 Local directory: C:\xxxxxxxxxx, Remote directory: home, Update: No, Cache: Yes
. 2005-07-26 18:08:24.101 Cache directory changes: Yes, Permanent: Yes
. 2005-07-26 18:08:24.101 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2005-07-26 18:08:24.101 Alias LS: No, Ign LS warn: Yes, Scp1 Comp: Yes
. 2005-07-26 18:08:24.101 --------------------------------------------------------------------------
. 2005-07-26 18:08:24.111 Looking up host "xxx.xxx.xxx.xxx"
. 2005-07-26 18:08:24.111 Connecting to xxx.xxx.xxx.xxx port 22
. 2005-07-26 18:08:25.003 Server version: SSH-2.0-dropbear_0.45
. 2005-07-26 18:08:25.003 We claim version: SSH-2.0-WinSCP_release_3.7.4
. 2005-07-26 18:08:25.063 Using SSH protocol version 2
. 2005-07-26 18:08:25.373 Using Diffie-Hellman with standard group "group1"
. 2005-07-26 18:08:25.373 Doing Diffie-Hellman key exchange
. 2005-07-26 18:08:26.955 Host key fingerprint is:
. 2005-07-26 18:08:26.955 ssh-rsa 1040 xx:xx:xx:xx:xx:xx:xx:xx:xx:xx
. 2005-07-26 18:08:27.025 Initialised AES-128 client->server encryption
. 2005-07-26 18:08:27.025 Initialised HMAC-SHA1 client->server MAC algorithm
. 2005-07-26 18:08:27.025 Initialised AES-128 server->client encryption
. 2005-07-26 18:08:27.025 Initialised HMAC-SHA1 server->client MAC algorithm
! 2005-07-26 18:08:27.526 Using username "root".
. 2005-07-26 18:08:27.586 Reading private key file "C:\utils\xxxxxxxxxx.ppk"
. 2005-07-26 18:08:27.977 Offered public key
. 2005-07-26 18:08:44.591 Offer of public key accepted
! 2005-07-26 18:08:44.591 Authenticating with public key "rsa-key-20050726"
. 2005-07-26 18:08:44.591 Passphrase prompt (Passphrase for key "rsa-key-20050726": )
. 2005-07-26 18:08:51.481 Access granted
. 2005-07-26 18:08:51.731 Opened channel for session
. 2005-07-26 18:08:52.101 Started a shell/command
. 2005-07-26 18:08:52.101 --------------------------------------------------------------------------
. 2005-07-26 18:08:52.101 Using SCP protocol.
. 2005-07-26 18:08:52.101 Doing startup conversation with host.
. 2005-07-26 18:08:52.101 Skipping host startup message (if any).
! 2005-07-26 18:08:52.101 -sh
> 2005-07-26 18:08:52.312 echo "WinSCP: this is end-of-file:0"
! 2005-07-26 18:08:52.312 : Syntax error: Unterminated quoted string
. 2005-07-26 18:08:52.312 Server sent command exit status 2
. 2005-07-26 18:08:52.372 All channels closed. Disconnecting
. 2005-07-26 18:08:52.372 Server closed network connection
* 2005-07-26 18:08:52.382 (ESshFatal) Error skipping startup message. Your shell is probably incompatible with the application (BASH is recommended).
* 2005-07-26 18:08:52.382 Connection has been unexpectedly closed. Server sent command exit status 2.
DAK

I found a problem with ZoneAlarm blocking my WinSCP traffic. Fixed that and I can now make contact with the remote server. Now I get a error stating:

In key mode I get the following failure.

  1. Searching for host
  2. Connecting to host
  3. Authenticating...
  4. Password requested
  5. Starting the session ...

Error Message:
Error skipping startup message. Your shell is probably incompatible with the application "BASH is recommended"
Connection has been unexpectedly closed. Server sent command exit status 2.

What is status 2 saying?
DAK

Network error: Connection timed out

I am having the same problem, though I can log in all day long with PuTTY and ZOC. Any ideas about what to look at would be appreciated.

Thanks, Dan 
. 2005-07-25 13:30:27.693 --------------------------------------------------------------------------
. 2005-07-25 13:30:27.693 WinSCP Version 3.7.5 (Build 294) (OS 5.1.2600 Service Pack 1)
. 2005-07-25 13:30:27.693 Login time: Monday, July 25, 2005 1:30:27 PM
. 2005-07-25 13:30:27.693 --------------------------------------------------------------------------
. 2005-07-25 13:30:27.693 Session name: root@xxx.xxx.xxx.xxx
. 2005-07-25 13:30:27.693 Host name: xxx.xxx.xxx.xxx (Port: 22)
. 2005-07-25 13:30:27.693 User name: root (Password: Yes, Key file: No)
. 2005-07-25 13:30:27.693 Transfer Protocol: SCP
. 2005-07-25 13:30:27.693 SSH protocol version: 2; Compression: No
. 2005-07-25 13:30:27.693 Agent forwarding: No; TIS/CryptoCard: No; KI: Yes; GSSAPI: No
. 2005-07-25 13:30:27.693 Ciphers: aes,blowfish,3des,WARN,des; Ssh2DES: No
. 2005-07-25 13:30:27.693 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2005-07-25 13:30:27.693 SSH Bugs: -,-,-,-,-,-,-,-
. 2005-07-25 13:30:27.693 SFTP Bugs: -,-,-
. 2005-07-25 13:30:27.693 Proxy: none
. 2005-07-25 13:30:27.693 Return code variable: Autodetect; Lookup user groups: No
. 2005-07-25 13:30:27.693 Shell: default, EOL: 0
. 2005-07-25 13:30:27.693 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2005-07-25 13:30:27.693 Cache directory changes: Yes, Permanent: Yes
. 2005-07-25 13:30:27.693 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes
. 2005-07-25 13:30:27.693 Alias LS: No, Ign LS warn: Yes, Scp1 Comp: No
. 2005-07-25 13:30:27.693 --------------------------------------------------------------------------
. 2005-07-25 13:30:27.693 Looking up host "xxx.xxx.xxx.xxx"
. 2005-07-25 13:30:27.693 Connecting to xxx.xxx.xxx.xxx port 22
. 2005-07-25 13:30:49.123 Failed to connect to xxx.xxx.xxx.xxx: Network error: Connection timed out
. 2005-07-25 13:30:49.123 Attempt to close connection due to fatal exception:
* 2005-07-25 13:30:49.123 Network error: Connection timed out
. 2005-07-25 13:30:49.123 Closing connection.
* 2005-07-25 13:30:49.133 (ESshFatal) Network error: Connection timed out
martin

Re: network error. Connection timed out????

This seems like your server is offline. Consult the administrator of your server.
Guest

Network error. Connection timed out????

I been using WinSCP to up load and it works great up to two days again that is.
I get this message now:
network error. Connection timed out

What happened? Do I need to upgrade I installed this program 3 months ago. Can anyone help me out as this works well with my hosters FTPS.
Thanks for any help you can give me!
Yani Z

Documentation

Support

Associations

Follow Us