when you create the FTP account, be sure that you will add /public_html and it will be solved :)
Before posting, please read how to report bug or request support effectively.
Bug reports without an attached log file are usually useless.
Seems to be difficult to get answer what I need from host (HostAider) Forum. :? They send me advices to use other FTP programs, but it is not my problem. Someone told me that WinSCP is closest SFTP software etc. what it not true so far I know it. It is also for SFTP.