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Re: Transfer channel can't be opened

Can the client transfer the files using any other FTP client?
Can you post a log file?

Transfer channel can't be opened

I have a client trying to login to my ftp server

They keep getting the message "error listing directory '/'"
Transfer channel can't be opened. Reason: No connection could be made because the target machine actively refused it.
Could not retrieve directory listing

I have ten clients able to get in and transfer files so my NAT isn't the issue. What would lead someone to get this message?