Desktop folders freeze after transferring Word/Excel files from AWS via WinSCP

Wondering if others can help me with this error:

When I move a Word or Excel file from WinSCP to one of my desktop folders, the desktop folder immediately freezes and i have to do a CTRL-ALT-DEL-TaskMgr shut down of the folder.

Strangely, this doesn't happen when i move PDF files.

Anyone experience this?

Can your please document the problem with few screenshots and more details description of what you are doing?

martin wrote:

Can your please document the problem with few screenshots and more details description of what you are doing?

Hi Martin,
Yeah- so it's hard to describe more fully, but let me try.

I have a couple excel and word files that i work on and save locally. I'll use WinSCP to move it onto an S3 instance on AWS. So far so good.

When I bring those same files back from AWS onto my local desktop, that's when the strangeness materializes. I'll typically open the desktop folder with the transferred excel/word files, and then double-click on that file to try and open. But that's when everything freezes. I have to do a hard CTRL-ALT-DEL in order to make things right again.

Does it freeze, when you open the folder? Or when you double-click the files?
Does it freeze, even if you close WinSCP before?
How exactly do you transfer the files with WinSCP?

martin wrote:

Does it freeze, when you open the folder? Or when you double-click the files?
Does it freeze, even if you close WinSCP before?
How exactly do you transfer the files with WinSCP?

It freezes as soon as I open the desktop folder containing the excel/word files.

I don't know exactly what you mean when you say "close WinSCP before". I keep a session open at all times.

I transfer the files from WinSCP to my desktop just using a drag and drop. Nothing out of the ordinary, I think.

coramdeo10036 wrote:

I don't know exactly what you mean when you say "close WinSCP before". I keep a session open at all times.

If you close WinSCP before opening the folder, does the folder freeze or not?

I transfer the files from WinSCP to my desktop just using a drag and drop. Nothing out of the ordinary, I think.

Where exactly do you drop the files? What if you use the "Download" command in the menu instead?

martin wrote:

coramdeo10036 wrote:

I don't know exactly what you mean when you say "close WinSCP before". I keep a session open at all times.

If you close WinSCP before opening the folder, does the folder freeze or not?

Yup- just tried what you suggested- i cloased the WinSCP session after moving the file over to my desktop- it still freezes the folder.

I transfer the files from WinSCP to my desktop just using a drag and drop. Nothing out of the ordinary, I think.

Where exactly do you drop the files? What if you use the "Download" command in the menu instead?

I just tried the "Download" command, and same result as well.

Either way, appreciate your help and attention on this. Such a weird bug.

What folder are you downloading the files to?
Does the problem happen with any local folder?
Did you try downloading the file using any other client?