Directory Refresh Results in Eventual Crash

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eblah
Joined:
Posts:
2

Directory Refresh Results in Eventual Crash

When holding the refresh key down inside a directory, you'll eventually get a search icon (like it's trying to load the folder), and then it'll eventually say the host hasn't responded with a wait dialog. Go ahead and close the connection, and then you can connect to another host (or if you have another tab, switch to it). No matter what, you'll eventually crash in the next 30 seconds with the following.

Note that the host hasn't stopped responding, either. In previous versions this has never happened.

Also, note that when you click "OK" on the message below, the WinSCP window is frozen. You'll have to use task manager to end task.

WinSCP 5.6.3

Error message:
Invalid access to memory.

Stack trace:
[0067D57F] System::SysFreeMem
[7761B466] ntdll.dll
[775D012E] ntdll.dll.KiUserExceptionDispatcher
[00A94A77] ___org_free
[00A80761] operator delete
[0099AA2E] TSFTPFileSystem::ResetConnection
[00999563] TSFTPFileSystem::~TSFTPFileSystem
[009CF9EB] TTerminal::~TTerminal
[003453C5] TManagedTerminal::~TManagedTerminal
[003466D8] TTerminalManager::FreeTerminal
[00345D6F] TTerminalManager::FreeActiveTerminal
[002EB580] TCustomScpExplorerForm::ShowExtendedException
[00347BB9] TTerminalManager::TerminalShowExtendedException
[009D3800] TTerminal::ShowExtendedException
[006F49A6] Tb2item::TTBPopupMenu::IsShortCut

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rcdmk
Joined:
Posts:
4
Location:
Brazil

Many files on a folder causes the crash

I'm experiencing the same behaviour. When I open a folder with more than 10 thousand files on the server side the app hangs, sometimes disconnects, and eventually crashes.

Windows 7 64bit
Phenom II x4 3.0 GHz
4 GB DDR3 1066MHz
10 Mb/s Internet connection

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martin
Site Admin
martin avatar
Joined:
Posts:
31,935
Location:
Prague, Czechia

Re: Directory Refresh Results in Eventual Crash

eblah wrote:

When holding the refresh key down inside a directory, you'll eventually get a search icon (like it's trying to load the folder), and then it'll eventually say the host hasn't responded with a wait dialog. Go ahead and close the connection, and then you can connect to another host (or if you have another tab, switch to it). No matter what, you'll eventually crash in the next 30 seconds with the following.

Note that the host hasn't stopped responding, either. In previous versions this has never happened.

Also, note that when you click "OK" on the message below, the WinSCP window is frozen. You'll have to use task manager to end task.
Thanks for your report.
I hope I've fixed the bug meanwhile.
I have sent you an email with a development version of WinSCP to address you have used to register on this forum.
_________________
Martin Prikryl

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martin
Site Admin
martin avatar
Joined:
Posts:
31,935
Location:
Prague, Czechia

Re: Many files on a folder causes the crash

rcdmk wrote:

I'm experiencing the same behaviour. When I open a folder with more than 10 thousand files on the server side the app hangs, sometimes disconnects, and eventually crashes.
Thanks for your report.
I have sent you an email with a debug version of WinSCP to address you have used to register on this forum.
_________________
Martin Prikryl

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feangio@...
Guest

Invalid access to memory - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

Resuming after sleep. WinSCP asks for my remote login again, succeeds, and then pops this up.

WinSCP 5.7.5

Error message:
Invalid access to memory.

Stack trace:
(006D5034) TSFTPFileSystem::ResetConnection
(0003F07E) ntdll.dll.ZwWow64CallFunction64
(0003F7FA) ntdll.dll.KiUserExceptionDispatcher
(006D3ACB) TSFTPFileSystem::~TSFTPFileSystem
(0070A553) TTerminal::~TTerminal
(006754BB) TSecondaryTerminal::~TSecondaryTerminal
(00675357) TBackgroundTerminal::~TBackgroundTerminal
(00670AC6) TTerminalItem::~TTerminalItem
(0066F3D1) TTerminalQueue::~TTerminalQueue
(00076651) TTerminalManager::FreeTerminal
(00075CDB) TTerminalManager::FreeActiveTerminal
(0001AB1C) TCustomScpExplorerForm::ShowExtendedException
(00077BC5) TTerminalManager::TerminalShowExtendedException
(0070E4FC) TTerminal::ShowExtendedException
(0034021C) System::Classes::_18201
(00007E6F) USER32.DLL.CallNextHookEx
(000080CC) USER32.DLL
(0000966A) USER32.DLL
(000096DB) USER32.DLL.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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ratescout@...
Guest

Invalid access to memory - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.7.6

Error message:
Invalid access to memory.

Stack trace:
(003ADE1B) System::SysFreeMem
(0003F07E) ntdll.dll.ZwWow64CallFunction64
(0003F7FA) ntdll.dll.KiUserExceptionDispatcher
(007D25AF) ___org_free
(007BE299) ___org_delete
(006D5C42) TSFTPFileSystem::ResetConnection
(006D46B7) TSFTPFileSystem::~TSFTPFileSystem
(0070B13F) TTerminal::~TTerminal
(00075346) TManagedTerminal::~TManagedTerminal
(0007668C) TTerminalManager::FreeTerminal
(00075CEF) TTerminalManager::FreeActiveTerminal
(00382320) System::Actions::TContainedActionList::ExecuteAction
(00169E61) Vcl::Actnlist::TCustomAction::Execute
(003402A8) System::Classes::_18201
(00007E6F) USER32.DLL.CallNextHookEx
(000080CC) USER32.DLL
(0000966A) USER32.DLL
(000096DB) USER32.DLL.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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vrajeala@...
Guest

Error changing directory to '/scripts/data/srdata90/016907459903' - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.7.7

Error message:
Error changing directory to '/fileserverlinux/casenumber'.

Invalid access to memory.

Stack trace:
(003AE10F) System::SysFreeMem
(007E08AA) C4799_0
(007E2912) ____ExceptionHandler
(007DF88C) __ExceptionHandler
(0003EE3E) ntdll.dll.ZwWow64CallFunction64
(0003F5BA) ntdll.dll.KiUserExceptionDispatcher
(007CE79F) _free
(007BA489) ___org_delete
(006D6792) TSFTPFileSystem::ResetConnection
(006D5207) TSFTPFileSystem::~TSFTPFileSystem
(0070BC8F) TTerminal::~TTerminal
(00075346) TManagedTerminal::~TManagedTerminal
(0007668C) TTerminalManager::FreeTerminal
(00075CEF) TTerminalManager::FreeActiveTerminal
(0001AB28) TCustomScpExplorerForm::ShowExtendedException
(00077BDD) TTerminalManager::TerminalShowExtendedException
(0070FC38) TTerminal::ShowExtendedException
(0034059C) System::Classes::_18201
(00007E6F) USER32.DLL.CallNextHookEx
(000080CC) USER32.DLL
(00009625) USER32.DLL
(0000967B) USER32.DLL.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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mark@...
Guest

Error changing directory to '/' - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

Launched WinSCP, created a new site, connected to it. Then tried to change directories to /var/log directly. That didn't work. Tried to reconnect to the same site in the same session, then got this error.

WinSCP 5.9.2

Error message:
Error changing directory to '/'.

Invalid access to memory.

Stack trace:
(003E0AA7) System::SysFreeMem
(00863846) C5073_3
(008658AE) ____ExceptionHandler
(00862668) __ExceptionHandler
(00062496) ntdll.dll
(0000F13E) ntdll.dll.KiUserExceptionDispatcher
(0085127B) _free
(0083CF65) operator delete
(00735C7E) TSFTPFileSystem::ResetConnection
(007346EB) TSFTPFileSystem::~TSFTPFileSystem
(0076C22F) TTerminal::~TTerminal
(0008A4C6) TManagedTerminal::~TManagedTerminal
(0008B860) TTerminalManager::FreeTerminal
(0008AF2F) TTerminalManager::FreeActiveTerminal
(0001CB64) TCustomScpExplorerForm::ShowExtendedException
(0008CC4D) TTerminalManager::TerminalShowExtendedException
(007706B4) TTerminal::ShowExtendedException
(00212B5A) Vcl::Forms::TApplication::HandleException
(00372BEC) System::Classes::_18201
(000152F7) USER32.dll
(00015D35) USER32.dll
(000167BF) USER32.dll
(00016885) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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james.l.kay@...
Guest

Error changing directory to '/home' - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.9.2

Error message:
Error changing directory to '/home'.

Invalid access to memory.

Stack trace:
#003E0AA7# System::SysFreeMem
#00863846# C5073_3
#008658AE# ____ExceptionHandler
#00862668# __ExceptionHandler
#00062496# ntdll.dll
#0000F13E# ntdll.dll.KiUserExceptionDispatcher
#0085127B# _free
#0083CF65# operator delete
#00735C7E# TSFTPFileSystem::ResetConnection
#007346EB# TSFTPFileSystem::~TSFTPFileSystem
#0076C22F# TTerminal::~TTerminal
#0008A4C6# TManagedTerminal::~TManagedTerminal
#0008B860# TTerminalManager::FreeTerminal
#0008AF2F# TTerminalManager::FreeActiveTerminal
#0001CB64# TCustomScpExplorerForm::ShowExtendedException
#0008CC4D# TTerminalManager::TerminalShowExtendedException
#007706B4# TTerminal::ShowExtendedException
#00212B5A# Vcl::Forms::TApplication::HandleException
#00372BEC# System::Classes::_18201
#000152F7# USER32.dll
#00015D35# USER32.dll
#000167BF# USER32.dll
#00016885# USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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charlesbatista@...
Guest

Acesso à memória inválido - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.9

Error message:
Acesso à memória inválido.

Stack trace:
(0073488C) TSFTPFileSystem::ResetConnection
(00081D3F) ntdll.dll
(0006F8EA) ntdll.dll.KiUserExceptionDispatcher
(0073331B) TSFTPFileSystem::~TSFTPFileSystem
(0076AE5F) TTerminal::~TTerminal
(006C6B1F) TSecondaryTerminal::~TSecondaryTerminal
(006C69BB) TBackgroundTerminal::~TBackgroundTerminal
(006C211E) TTerminalItem::~TTerminalItem
(006C0A29) TTerminalQueue::~TTerminalQueue
(0008B405) TTerminalManager::FreeTerminal
(0008AAFB) TTerminalManager::FreeActiveTerminal
(0001CBEC) TCustomScpExplorerForm::ShowExtendedException
(0008C819) TTerminalManager::TerminalShowExtendedException
(0076F068) TTerminal::ShowExtendedException
(00212646) Vcl::Forms::TApplication::HandleException
(0037264C) System::Classes::_18201
(0002C2B1) USER32.dll
(0000D885) USER32.dll
(0000CF12) USER32.dll.CallWindowProcW
(0007957A) COMCTL32.DLL
(00079561) COMCTL32.DLL
(0007939C) COMCTL32.DLL
(0002C2B1) USER32.dll
(0000D885) USER32.dll
(0000CF12) USER32.dll.CallWindowProcW
(0042BD7F) Dragdrop::TDragDrop::WndMethod
(0037264C) System::Classes::_18201
(0002C2B1) USER32.dll
(0000D885) USER32.dll
(0000D1DF) USER32.dll
(0000CF9B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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commonbx@...
Guest

Ошибка доступа к памяти - TSFTPFileSystem::ResetConnection

Трассировка стека:
(0078019C) TSFTPFileSystem::ResetConnection
(008BF00E) C5105_0
(008C1076) ____ExceptionHandler
(008BDE30) __ExceptionHandler
(0006248E) ntdll.dll
(0000F15E) ntdll.dll.KiUserExceptionDispatcher
(0077EC1F) TSFTPFileSystem::~TSFTPFileSystem
(007B5A83) TTerminal::~TTerminal
(006F5437) TSecondaryTerminal::~TSecondaryTerminal
(006F511F) TBackgroundTerminal::~TBackgroundTerminal
(006F0672) TTerminalItem::~TTerminalItem
(006EEE6D) TTerminalQueue::~TTerminalQueue
(000968AD) TTerminalManager::FreeTerminal
(00095E9B) TTerminalManager::FreeActiveTerminal
(0009667E) TTerminalManager::ReconnectActiveTerminal
(000A4FB5) ShowExtendedExceptionEx
(0001D7CC) TCustomScpExplorerForm::ShowExtendedException
(00097B7D) TTerminalManager::TerminalShowExtendedException
(007BA650) TTerminal::ShowExtendedException
(0021FC9A) Vcl::Forms::TApplication::HandleException
(0038109C) System::Classes::_18201
(000152F7) USER32.dll
(00015D35) USER32.dll
(000167BF) USER32.dll
(00016885) USER32.dll.DispatchMessageW

(008BF679) C5105_0
(008C0C53) _ReThrowException
(000966A3) TTerminalManager::ReconnectActiveTerminal
(000A4FB5) ShowExtendedExceptionEx
(0001D7CC) TCustomScpExplorerForm::ShowExtendedException
(00097B7D) TTerminalManager::TerminalShowExtendedException
(007BA650) TTerminal::ShowExtendedException
(0021FC9A) Vcl::Forms::TApplication::HandleException
(0038109C) System::Classes::_18201
(000152F7) USER32.dll
(00015D35) USER32.dll
(000167BF) USER32.dll
(00016885) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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a.paoli@...
Guest

Accesso alla memoria non valido - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.13.9

Error message:
Accesso alla memoria non valido.

Stack trace:
(00780B7C) TSFTPFileSystem::ResetConnection
(0006248E) ntdll.dll
(0000F15E) ntdll.dll.KiUserExceptionDispatcher
(0077F5FF) TSFTPFileSystem::~TSFTPFileSystem
(007B6463) TTerminal::~TTerminal
(006F5D33) TSecondaryTerminal::~TSecondaryTerminal
(006F5A1B) TBackgroundTerminal::~TBackgroundTerminal
(006F0F6E) TTerminalItem::~TTerminalItem
(006EF769) TTerminalQueue::~TTerminalQueue
(00096949) TTerminalManager::FreeTerminal
(00095F37) TTerminalManager::FreeActiveTerminal
(003C327C) System::Actions::TContainedActionList::ExecuteAction
(001A905D) Vcl::Actnlist::TCustomAction::Execute
(00381138) System::Classes::_18201
(000152F7) USER32.dll
(00015D35) USER32.dll
(000167BF) USER32.dll
(00016885) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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danny_vinson@...
Guest

Error changing directory to '/home' - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.14.5

Error message:
Error changing directory to '/home'.

Invalid access to memory.

Stack trace:
(004132DB) System::SysFreeMem
(00926176) C5153_0
(009281DE) ____ExceptionHandler
(00924F98) __ExceptionHandler
(0008247F) ntdll.dll
(0006FFFA) ntdll.dll.KiUserExceptionDispatcher
(00913B2F) _free
(008FF819) ___org_delete
(007DB022) TSFTPFileSystem::ResetConnection
(007D9F57) TSFTPFileSystem::~TSFTPFileSystem
(00810AEB) TTerminal::~TTerminal
(000A9F56) TManagedTerminal::~TManagedTerminal
(000AB5FD) TTerminalManager::FreeTerminal
(000AAAD7) TTerminalManager::FreeActiveTerminal
(00021030) TCustomScpExplorerForm::ShowExtendedException
(000AC8D1) TTerminalManager::TerminalShowExtendedException
(00815888) TTerminal::ShowExtendedException
(0023C69E) Vcl::Forms::TApplication::HandleException
(003A33B8) System::Classes::_18201
(0002C311) USER32.dll
(0000D8D5) USER32.dll
(0000D22F) USER32.dll
(0000CFDB) USER32.dll.DispatchMessageW
(00019B42)QIPCAP.dll

The problem happens rarely. I cannot reproduce it.

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ShawnKLewis@...
Guest

Invalid access to memory - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.1

Error message:
Invalid access to memory.

Stack trace:
(007DB1F8) TSFTPFileSystem::ResetConnection
(0092636E) C5153_3
(009283D6) ____ExceptionHandler
(00925190) __ExceptionHandler
(0007E19F) ntdll.dll
(0006BD81) ntdll.dll.KiUserExceptionDispatcher
(007DA14F) TSFTPFileSystem::~TSFTPFileSystem
(00810CE3) TTerminal::~TTerminal
(0074FA53) TSecondaryTerminal::~TSecondaryTerminal
(0074F73B) TBackgroundTerminal::~TBackgroundTerminal
(0074ABD6) TTerminalItem::~TTerminalItem
(007493D1) TTerminalQueue::~TTerminalQueue
(000AB68A) TTerminalManager::FreeTerminal
(000AB4E6) TTerminalManager::FreeAll
(000AA5DF) TTerminalManager::~TTerminalManager
(000AA0B0) TTerminalManager::DestroyInstance
(00101408) Execute
(00002664) wWinMain
(009243A5) __wstartup
(000631C6) ntdll.dll.RtlAreBitsSet
(00063193) ntdll.dll.RtlAreBitsSet

The problem happens rarely. I cannot reproduce it.

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pdabiy@...
Guest

Ошибка доступа к памяти - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.2

Error message:
Ошибка доступа к памяти.

Трассировка стека:
(00413ACB) System::SysFreeMem
(0092709A) C5157_3
(00929102) ____ExceptionHandler
(00925EBC) __ExceptionHandler
(00087C8F) ntdll.dll
(00073131) ntdll.dll.KiUserExceptionDispatcher
(00914A53) ___org_free
(0090073D) operator delete
(007DBE96) TSFTPFileSystem::ResetConnection
(007DADCB) TSFTPFileSystem::~TSFTPFileSystem
(0081195F) TTerminal::~TTerminal
(000AA2AE) TManagedTerminal::~TManagedTerminal
(000AB955) TTerminalManager::FreeTerminal
(000AAE2F) TTerminalManager::FreeActiveTerminal
(00021054) TCustomScpExplorerForm::ShowExtendedException
(000ACC29) TTerminalManager::TerminalShowExtendedException
(008166FC) TTerminal::ShowExtendedException
(0023CE8E) Vcl::Forms::TApplication::HandleException
(003A3BA8) System::Classes::_18201
(000438E9) USER32.dll
(00025137) USER32.dll
(00024289) USER32.dll
(0002406B) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

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martin
Site Admin
martin avatar
Joined:
Posts:
31,935
Location:
Prague, Czechia

Re: Ошибка доступа к памяти - TSFTPFileSystem::ResetConnection

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

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mariottifederico@...
Guest

Acceso a memoria no válido - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.3

Error message:
Acceso a memoria no válido

Traza de la pila:
(007DC47C) TSFTPFileSystem::ResetConnection
(00087C8F) ntdll.dll
(00073131) ntdll.dll.KiUserExceptionDispatcher
(007DB3D3) TSFTPFileSystem::~TSFTPFileSystem
(00811F67) TTerminal::~TTerminal
(00750C4B) TSecondaryTerminal::~TSecondaryTerminal
(00750933) TBackgroundTerminal::~TBackgroundTerminal
(0074BDCE) TTerminalItem::~TTerminalItem
(0074A5C9) TTerminalQueue::~TTerminalQueue
(000ABA16) TTerminalManager::FreeTerminal
(000AAF17) TTerminalManager::FreeActiveTerminal
(00274C04) Vcl::Controls::TControl::MouseDown
(00274C9C) Vcl::Controls::TControl::DoMouseDown
(00274E81) Vcl::Controls::TControl::WMMButtonDown
(0027919D) Vcl::Controls::TWinControl::WndProc
(002787E4) Vcl::Controls::TWinControl::MainWndProc
(003A3E00) System::Classes::_18201
(000438E9) USER32.dll
(00025137) USER32.dll
(0002468A) USER32.dll.CallWindowProcW
(0047ADD7) Dragdrop::TDragDrop::WndMethod
(003A3E00) System::Classes::_18201
(000438E9) USER32.dll
(00025137) USER32.dll
(00024289) USER32.dll
(0002406B) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

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madhavi.kollipara@...
Guest

Invalid access to memory - TSFTPFileSystem::ResetConnection

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.4

Error message:
Invalid access to memory.

Stack trace:
(00413D34) System::SysFreeMem
(00928272) C5157_3
(0092A2DA) ____ExceptionHandler
(00927094) __ExceptionHandler
(000624F6) ntdll.dll
(0000F13E) ntdll.dll.KiUserExceptionDispatcher
(00915C2B) _free
(00901915) operator delete
(009018E8) C3163_0
(007DCFB7) TSFTPFileSystem::ResetConnection
(007DBF03) TSFTPFileSystem::~TSFTPFileSystem
(00812A97) TTerminal::~TTerminal
(000AA3BE) TManagedTerminal::~TManagedTerminal
(000ABA65) TTerminalManager::FreeTerminal
(000AB89A) TTerminalManager::FreeAll
(000AA993) TTerminalManager::~TTerminalManager
(000AA464) TTerminalManager::DestroyInstance
(00101DC4) Execute
(00002664) wWinMain
(009262A9) C5025_0
(00038900) ntdll.dll
(000388D0) ntdll.dll

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

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martin
Site Admin
martin avatar
Joined:
Posts:
31,935
Location:
Prague, Czechia

Re: Invalid access to memory - TSFTPFileSystem::ResetConnection

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

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