Invalid access to memory - Vcl::Controls::TControl::GetClientWidth

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
Dual monitor setup, different resolutions, different DPI scaling
Tried dragging unlocked toolbar, then the error happened
The program did not exit and I was able to continue moving the toolbar around

<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.13.4

Error message:
Invalid access to memory.

Stack trace:
(00254E12) Vcl::Controls::TControl::GetClientWidth
(0008341F) ntdll.dll
(000711F1) ntdll.dll.KiUserExceptionDispatcher
(0025B9D5) Vcl::Controls::TWinControl::WndProc
(0025B01C) Vcl::Controls::TWinControl::MainWndProc
(00380D20) System::Classes::_18201
(00045269) USER32.dll
(000361B7) USER32.dll
(00035D45) USER32.dll
(000426FD) USER32.dll
(000711AB) ntdll.dll.KiUserCallbackDispatcher
(00453226) Tb2dock::TTBCustomDockableWindow::SetParent
(0047F32E) Tbx::TTBXToolbar::SetParent
(00454424) Tb2dock::_16599
(004548FF) Tb2dock::_16602
(00455239) Tb2dock::TTBCustomDockableWindow::BeginMoving
(004558DF) Tb2dock::TTBCustomDockableWindow::WMNCLButtonDown
(0025B9D5) Vcl::Controls::TWinControl::WndProc
(0025B01C) Vcl::Controls::TWinControl::MainWndProc
(00380D20) System::Classes::_18201
(00045269) USER32.dll
(000361B7) USER32.dll
(000352E6) USER32.dll
(000350BB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.13.3

Error message:
Invalid access to memory.

Stack trace:
(00254462) Vcl::Controls::TControl::GetClientWidth
(0008341F) ntdll.dll
(000711F1) ntdll.dll.KiUserExceptionDispatcher
(0025B025) Vcl::Controls::TWinControl::WndProc
(0025A66C) Vcl::Controls::TWinControl::MainWndProc
(00380370) System::Classes::_18201
(00045269) USER32.dll
(000361B7) USER32.dll
(00035D45) USER32.dll
(000426FD) USER32.dll
(000711AB) ntdll.dll.KiUserCallbackDispatcher
(004527FE) Tb2dock::TTBCustomDockableWindow::SetParent
(0047E906) Tbx::TTBXToolbar::SetParent
(004539FC) Tb2dock::_16599
(00453ED7) Tb2dock::_16602
(00454811) Tb2dock::TTBCustomDockableWindow::BeginMoving
(00454BD3) Tb2dock::TTBCustomDockableWindow::MouseDown
(00475C41) Tb2toolbar::TTBCustomToolbar::MouseDown
(00256B24) Vcl::Controls::TControl::DoMouseDown
(00256B73) Vcl::Controls::TControl::WMLButtonDown
(0025B025) Vcl::Controls::TWinControl::WndProc
(0025A66C) Vcl::Controls::TWinControl::MainWndProc
(00380370) System::Classes::_18201
(00045269) USER32.dll
(000361B7) USER32.dll
(000352E6) USER32.dll
(000350BB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.13.4

Error message:
Invalid access to memory.

Stack trace:
(00254E12) Vcl::Controls::TControl::GetClientWidth
(00083FFF) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(0025B9D5) Vcl::Controls::TWinControl::WndProc
(0025B01C) Vcl::Controls::TWinControl::MainWndProc
(00380D20) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(000427ED) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(00453226) Tb2dock::TTBCustomDockableWindow::SetParent
(0047F32E) Tbx::TTBXToolbar::SetParent
(00454424) Tb2dock::_16599
(004548FF) Tb2dock::_16602
(00455239) Tb2dock::TTBCustomDockableWindow::BeginMoving
(004558DF) Tb2dock::TTBCustomDockableWindow::WMNCLButtonDown
(0025B9D5) Vcl::Controls::TWinControl::WndProc
(0025B01C) Vcl::Controls::TWinControl::MainWndProc
(00380D20) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.13.8

Error message:
Invalid access to memory.

Stack trace:
(0025518E) Vcl::Controls::TControl::GetClientWidth
(00083FFF) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(0025BD51) Vcl::Controls::TWinControl::WndProc
(0025B398) Vcl::Controls::TWinControl::MainWndProc
(0038109C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(000427ED) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(004535E2) Tb2dock::TTBCustomDockableWindow::SetParent
(0047F6EA) Tbx::TTBXToolbar::SetParent
(004547E0) Tb2dock::_16599
(00454CBB) Tb2dock::_16602
(004555F5) Tb2dock::TTBCustomDockableWindow::BeginMoving
(00455C9B) Tb2dock::TTBCustomDockableWindow::WMNCLButtonDown
(0025BD51) Vcl::Controls::TWinControl::WndProc
(0025B398) Vcl::Controls::TWinControl::MainWndProc
(0038109C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

I grabbed the top bar to move the window (on my 2nd monitor) by it looks like I might have grabbed some menu bar item and dragged up past the top of the window frame instead.


WinSCP 5.13.6

Error message:
Invalid access to memory.

Stack trace:
(0025520A) Vcl::Controls::TControl::GetClientWidth
(00083FFF) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(0025BDCD) Vcl::Controls::TWinControl::WndProc
(0025B414) Vcl::Controls::TWinControl::MainWndProc
(00381118) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(000427ED) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(004536E6) Tb2dock::TTBCustomDockableWindow::SetParent
(0047F7EE) Tbx::TTBXToolbar::SetParent
(004548E4) Tb2dock::_16599
(00454DBF) Tb2dock::_16602
(004556F9) Tb2dock::TTBCustomDockableWindow::BeginMoving
(00455ABB) Tb2dock::TTBCustomDockableWindow::MouseDown
(00476B29) Tb2toolbar::TTBCustomToolbar::MouseDown
(002578CC) Vcl::Controls::TControl::DoMouseDown
(0025791B) Vcl::Controls::TControl::WMLButtonDown
(0025BDCD) Vcl::Controls::TWinControl::WndProc
(0025B414) Vcl::Controls::TWinControl::MainWndProc
(00381118) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

I was customising the toolbar, moving things around. I can't reproduce it though.

WinSCP 5.13.8

Error message:
Invalid access to memory.

Stack trace:
(0025518E) Vcl::Controls::TControl::GetClientWidth
(00083FFF) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(0025BD51) Vcl::Controls::TWinControl::WndProc
(0025B398) Vcl::Controls::TWinControl::MainWndProc
(0038109C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(000427ED) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(004535E2) Tb2dock::TTBCustomDockableWindow::SetParent
(0047F6EA) Tbx::TTBXToolbar::SetParent
(004547E0) Tb2dock::_16599
(00454CBB) Tb2dock::_16602
(004555F5) Tb2dock::TTBCustomDockableWindow::BeginMoving
(00455C9B) Tb2dock::TTBCustomDockableWindow::WMNCLButtonDown
(0025BD51) Vcl::Controls::TWinControl::WndProc
(0025B398) Vcl::Controls::TWinControl::MainWndProc
(0038109C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.1

Error message:
Invalid access to memory.

Stack trace:
(00271C46) Vcl::Controls::TControl::GetClientWidth
(00083FFF) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(00278809) Vcl::Controls::TWinControl::WndProc
(00277E50) Vcl::Controls::TWinControl::MainWndProc
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(000427ED) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(004899B6) Tb2dock::TTBCustomDockableWindow::SetParent
(004B5D52) Tbx::TTBXToolbar::SetParent
(0048ABB4) Tb2dock::_16597
(0048B08F) Tb2dock::_16600
(0048B9C9) Tb2dock::TTBCustomDockableWindow::BeginMoving
(0048BD8B) Tb2dock::TTBCustomDockableWindow::MouseDown
(004ACFFD) Tb2toolbar::TTBCustomToolbar::MouseDown
(00274308) Vcl::Controls::TControl::DoMouseDown
(00274357) Vcl::Controls::TControl::WMLButtonDown
(00278809) Vcl::Controls::TWinControl::WndProc
(00277E50) Vcl::Controls::TWinControl::MainWndProc
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

Grabbed the Remote Navigation toolbar, got the icon with four arrows in all directions, tried to drag the toolbar to the bottom of the screen, got the error.

I do not need to be contacted. After getting the error, the toolbar is floating and can then be docked where needed. It doesn't seem like there are any bad side-effects.

WinSCP 5.15.1

Error message:
Invalid access to memory.

Stack trace:
(00271C46) Vcl::Controls::TControl::GetClientWidth
(00083FFF) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(00278809) Vcl::Controls::TWinControl::WndProc
(00277E50) Vcl::Controls::TWinControl::MainWndProc
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(000427ED) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(004899B6) Tb2dock::TTBCustomDockableWindow::SetParent
(004B5D52) Tbx::TTBXToolbar::SetParent
(0048ABB4) Tb2dock::_16597
(0048B08F) Tb2dock::_16600
(0048B9C9) Tb2dock::TTBCustomDockableWindow::BeginMoving
(0048C06F) Tb2dock::TTBCustomDockableWindow::WMNCLButtonDown
(00278809) Vcl::Controls::TWinControl::WndProc
(00277E50) Vcl::Controls::TWinControl::MainWndProc
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

I know how to reproduce the problem or the problem happens frequently enough. I wish to be contacted by the WinSCP team to help resolving the problem.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

<Try to describe precise steps that lead to the problem (where do you click, what keys do you press, what do you see, etc.)>
<If relevant, consider attaching a session log file or a screenshot)>

WinSCP 5.15.1

Error message:
Chyba přístupu do paměti.

Stack trace:
(00271C46) Vcl::Controls::TControl::GetClientWidth
(00083FFF) ntdll.dll
(00071931) ntdll.dll.KiUserExceptionDispatcher
(00278809) Vcl::Controls::TWinControl::WndProc
(00277E50) Vcl::Controls::TWinControl::MainWndProc
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(00035E35) USER32.dll
(000427ED) USER32.dll
(000718EB) ntdll.dll.KiUserCallbackDispatcher
(004899B6) Tb2dock::TTBCustomDockableWindow::SetParent
(004B5D52) Tbx::TTBXToolbar::SetParent
(0048ABB4) Tb2dock::_16597
(0048B08F) Tb2dock::_16600
(0048B9C9) Tb2dock::TTBCustomDockableWindow::BeginMoving
(0048C06F) Tb2dock::TTBCustomDockableWindow::WMNCLButtonDown
(00278809) Vcl::Controls::TWinControl::WndProc
(00277E50) Vcl::Controls::TWinControl::MainWndProc
(003A346C) System::Classes::_18201
(00045359) USER32.dll
(00036297) USER32.dll
(000353D6) USER32.dll
(000351AB) USER32.dll.DispatchMessageW

The problem happens rarely. I cannot reproduce it.

This bug has been added to the tracker:
https://winscp.net/tracker/1748