Taking long time to connect to UNC path

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AnnieC
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Taking long time to connect to UNC path

We have installed 5.15.9 on our Windows 2016 server. When a user logon to the server, the document folder is redirected to \\server\home$\userID\documents. When launch WinSCP, it takes about 8 to 10 minutes to start, because it takes long time to access \\server\home$\userID\documents. If I mapped \\server\home$\userID\documents to a drive. It will be loading faster. Any idea?

Thanks,
Annie

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anniec
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Re: taking long time to connect to UNC path

Thanks for the response.
FYI: Version 5.13.9 doesn't seen to have the issue, it is not support UNC path.

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anniec
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Re: taking long time to connect to UNC path

Hi @martin, I just tried the new WinSCP version 5.17.5. It took about 5 minutes to launch. We installed WinSCP in our Citrix Terminal Server environment. We do folders redirection, when a user logon to the Citrix server, his documents folder is redirecting to a network shared drive. I believe this is why launching WinSCP takes long time in our environment since the default directory is set "documents' (no issue when using the older version like 5.13.9 as I mentioned before). I wonder is there a way to set different default directory manually when install WinSCP?

Thanks, Annie

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martin
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Re: taking long time to connect to UNC path

@anniec: Is the network drive with the documents folder mapped? That could explain it.
I've realized that the fix works only, if the documents folder uses UNC path.
I've changed that:
Issue 1869 – Do not default to Documents folder on a network drive even if it is mapped

I'm sending you an email with a development version of WinSCP to the address you have used to register on this forum.

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AdamLS
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Issue with folder redirection

I'm having the same issue on a virtual desktop with folder redirection enabled. I'm launching the portable version (5.17.6) with /ini=%appdata%\WinSCP.ini. The ini path is not being redirected, but it still takes about a minute to launch. When I procmon'd it, WinSCP is querying the root directory of our folder redirection share for the folder contents which is tens of thousands of user folders.

I did have the UNC path mapped as a network drive for other applications that require it, so I unmapped the path and tried again, same result.

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martin
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Re: issue with folder redirection

@AdamLS:
1) Is the initial local panel path (stored in your INI file) on the network folder?
2) If you start WinSCP with an empty INI file, does it default to a network path in the local panel?

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WNCRfleman
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Where is UNC path Support

I'm using version 5.19.2 of WinSCP and cannot figure out how to connect to an actual UNC path as a file source. Is there a way to do that or am I required to map a drive letter to the path?

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