Well, those are obviously completely different folders. I assume your FTP is chrooted. Nothing you can do about it on WinSCP side. If you want to access complete file system in FTP, please contact your server administrator.
Before posting, please read how to report bug or request support effectively.
Bug reports without an attached log file are usually useless.
ls /in the shell and when you visit the root folder (
/) in WinSCP (or any other FTP client)?
/tmpyou see in FTP actually something like
/home/youraccount/tmp? And the real
/tmpis inaccessible by FTP?
/tmp(empty) even if I've enabled to show hidden files. Using telnet shows
$ ls -al /tmp
drwxrwxrwt 3 root root 4096 Nov 28 09:57 .
drwxr-xr-x 24 root root 4096 Jun 23 02:20 ..
-rw-r--r-- 1 syncgw psacln 3217 Nov 27 23:16 61a2ae31309b9.tmp
-rw-r--r-- 1 syncgw psacln 4595 Nov 27 23:16 61a2ae315aaf3.tmp