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Well, those are obviously completely different folders. I assume your FTP is chrooted. Nothing you can do about it on WinSCP side. If you want to access complete file system in FTP, please contact your server administrator.

sorry! In WinSCP I get WinSCP.png, otherwise Telnet.png.

I do not think you have answered (or understood) my question.
Is the root the same in the FTP and the shell? Do you see the same files/folders, when you do ls / in the shell and when you visit the root folder (/) in WinSCP (or any other FTP client)?

This is a web hosting account. Path is accessible, but shows no files (created by PHP scripts) in WinSCP. Copy path (in WinSCP) shows
. File attributes see screen shot.

Isn't your FTP account chrooted? Isn't the /tmp you see in FTP actually something like /home/youraccount/tmp? And the real /tmp is inaccessible by FTP?

Thank you for taking a look. See attached log file. Using ftp:. Tried Win10 ftp command. Does not show any files in /tmp too. Hope that information helps.

Re: WinSCP 5.19.5 and /tmp directory

What protocol are you using? Can you see the files in any other client using the same protocol?

Please attach a full session log file showing the problem (using the latest version of WinSCP).

To generate the session log file, enable logging, log in to your server and do the operation and only the operation that causes the error. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.

WinSCP 5.19.5 and /tmp directory

I cannot see any files in /tmp (empty) even if I've enabled to show hidden files. Using telnet shows
$ ls -al /tmp

total 224
drwxrwxrwt  3 root        root    4096 Nov 28 09:57 .
drwxr-xr-x 24 root        root    4096 Jun 23 02:20 ..
-rw-r--r--  1 syncgw     psacln  3217 Nov 27 23:16 61a2ae31309b9.tmp
-rw-r--r--  1 syncgw     psacln  4595 Nov 27 23:16 61a2ae315aaf3.tmp

Is this a feature or a bug? Any hints?