Post a reply

Before posting, please read how to report bug or request support effectively.

Bug reports without an attached log file are usually useless.

Options
Add an Attachment

If you do not want to add an Attachment to your Post, please leave the Fields blank.

(maximum 10 MB; please compress large files; only common media, archive, text and programming file formats are allowed)

Options

Topic review

Alan

Certificate Errors

I am on Version 6.5.7 of WinSCP. I upgraded after a previous version kept failing to connect.

The error seems to be certificate related. The log is showing this:


-------------------------------------------------------------------------

[2026-09-30 15:02:09.958] [2398] TLS failure: Certificate not trusted. (8)

[2026-09-30 15:02:09.958] [2398] Hostname: winscp.net, Certificate: XXXXX

[2026-09-30 15:02:09.990] [2398] Error from Windows certificate store: Error: 800B0109 (A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider), Chain index: 0, Element index: -1

[2026-09-30 15:02:09.990] [2398] Root certificate: XXXXX

[2026-09-30 15:02:09.990] [2398] TLS certificate error: Certificate not trusted.

[2026-09-30 15:02:09.990] [2398] HTTP request failed: Certificate not trusted.

Error: 800B0109 (A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider), Chain index: 0, Element index: -1

Server certificate verification failed: issuer is not trusted

[2026-09-30 15:02:09.990] [2398] Certificate error detected.
-------------------------------------------------------------

I've seen other posts on this forum about this, but not sure what the solution is to get this working?