Go to SSH > Authentication page of Advanced Site Settings dialog:
https://winscp.net/eng/docs/ui_login_authentication
Click Tools > Generate New Key Pair with PuTTYgen. In PuTTYgen, generate a new key and save it to a local drive. WinSCP should detect that and insert a path to the key file to the Private key file box.
Now repeat the same for the mapped network drive. Does it work or not?
https://winscp.net/eng/docs/ui_login_authentication
Click Tools > Generate New Key Pair with PuTTYgen. In PuTTYgen, generate a new key and save it to a local drive. WinSCP should detect that and insert a path to the key file to the Private key file box.
Now repeat the same for the mapped network drive. Does it work or not?