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Topic review

martin

Re: Error checking for application updates

Sorry, I do not know. Our site certificate is trusted by the default Windows installation. I cannot know what changes did your company made to your Windows installation.
danworld

Re: Error checking for application updates

martin wrote:

Thanks. Is that a personal/home computer? Or some corporate-managed one?


Sorry, didn't see your reply. Yes this is a corporate managed laptop. Even when I disable my VPN, it still gives me the same error. I currently have the 5.16.4 RC (Build 10069) version of WinSCP.
martin

Re: Error checking for application updates

Thanks. Is that a personal/home computer? Or some corporate-managed one?
danworld

Re: Error checking for application updates

martin wrote:

Can you please go to Preferences > Updates > View Statistics, type "update" to the Filter and post the results here?



Here is what I get when I do that...

FirstUse=2019-10-12T04:29:55.413Z
FirstVersion=516009865
LastReport=2019-10-12T04:29:55.413Z
LastUpdateException=Certificate not trusted.
Error: 800B0109, Chain index: 0, Element index: -1
Server certificate verification failed: issuer is not trusted

ThemeMessageFontSize=9
ThemeMainInstructionFontSize=12
PeriodUpdateCertificateErrors=1
PeriodUpdateChecksFailed=1
LifetimeUpdateCertificateErrors=1
LifetimeUpdateChecksFailed=1
martin

Re: Error checking for application updates

Can you please go to Preferences > Updates > View Statistics, type "update" to the Filter and post the results here?
danworld

Re: Error checking for application updates

martin wrote:

Thanks for your report. How long does the problem last? Does it still persist?


It happens everytime I try to check for updates. I has been happening for over a year, but I finally took the time to complain ;) LOL
oguz

Re: Error checking for application updates

martin wrote:

Thanks for your report. How long does the problem last? Does it still persist?



I have same problem; "Server certificate verification failed: issuer is not trusted
martin

Re: Error checking for application updates

Thanks for your report. How long does the problem last? Does it still persist?
danworld

Error checking for application updates

Every time I try to check for Updates from WinSCP on Windows 10, I get these error...

Certificate not trusted.
Error: 800B0109, Chain index: 0, Element index: -1
Server certificate verification failed: issuer is not trusted

Is there a reason why your cert is not trusted?