Check for Updates fails with error 80092013

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shaun.merrill@...
Guest

Check for Updates fails with error 80092013

Version 5.9 (Build 6786)

Choose Help > Check for Updates from the menu.

Error:

Certificate not trusted.
Error: 80092013, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted

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martin
Site Admin
martin avatar
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27,476
Location:
Prague, Czechia

Re: Check for Updates fails with error 80092013

Thanks. We will take a look.

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testing
Guest

Re: Check for Updates fails with error 80092013

shaun.merrill@... wrote:

Version 5.9 (Build 6786)

Choose Help > Check for Updates from the menu.

Error:

Certificate not trusted.
Error: 80092013, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted

I have the same issue

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Arnaud
Guest

Re: Check for Updates fails with error 80092013

I have the same issue

shaun.merrill@... wrote:

Version 5.9 (Build 6786)

Choose Help > Check for Updates from the menu.

Error:

Certificate not trusted.
Error: 80092013, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted

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feR
Guest

same error

Recently install same versión on two differents Windows 7 computers, on 64 bits doesn't works but on 32 bits works fine.

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martin
Site Admin
martin avatar
Joined:
Posts:
27,476
Location:
Prague, Czechia

Re: Check for Updates fails with error 80092013

Are you all getting the exactly same error message? Including the Error: 80092013?

Do you have some 3rd party firewall or other security solution?

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.

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EJHonda
Guest

email address appears to be blank

Hi Martin,

I have the same issue. I looked at your profile, but it shows a blank for your email address.

Certificate not trusted.
Error: 80092012, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted

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EJHonda
Joined:
Posts:
2
Location:
NY USA

We disabled SSL inspection for the WinSCP.net site on our firewall, and the check update function completes successfully.

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Meserias
Guest

check for updates

Certificate not trusted.
Error: 80092013, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted

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