Topic "Check for Updates fails with error 80092013"

Author Message
shaun.merrill@...

Guest


Version 5.9 (Build 6786)

Choose Help > Check for Updates from the menu.

Error:

Certificate not trusted.
Error: 80092013, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted
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martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 25015
Location: Prague, Czechia
Thanks. We will take a look.
testing

Guest


shaun.merrill@... wrote:
Version 5.9 (Build 6786)

Choose Help > Check for Updates from the menu.

Error:

Certificate not trusted.
Error: 80092013, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted


I have the same issue
Arnaud

Guest


I have the same issue

shaun.merrill@... wrote:
Version 5.9 (Build 6786)

Choose Help > Check for Updates from the menu.

Error:

Certificate not trusted.
Error: 80092013, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted
feR

Guest


Recently install same versión on two differents Windows 7 computers, on 64 bits doesn't works but on 32 bits works fine.
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 25015
Location: Prague, Czechia
Are you all getting the exactly same error message? Including the Error: 80092013?

Do you have some 3rd party firewall or other security solution?

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.
EJHonda

Guest


Hi Martin,

I have the same issue. I looked at your profile, but it shows a blank for your email address.

Certificate not trusted.
Error: 80092012, Chain index: 0, Element index: 0
Server certificate verification failed: issuer is not trusted
EJHonda
[View user's profile]

Joined: 2016-08-08
Posts: 2
Location: NY USA
Created an account, got your email, sending you some details shortly.
EJHonda
[View user's profile]

Joined: 2016-08-08
Posts: 2
Location: NY USA
We disabled SSL inspection for the WinSCP.net site on our firewall, and the check update function completes successfully.
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