Topic "Problem with adding to created folders"

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mace
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Joined: 2012-01-24
Posts: 8
I would like to use winscp with a secure transfer product I have but am running into a very serious issue.
I have folders created within the secure product, but when I try to access (even browse) the created folder I get:

error changing diretcory to tst_usrapp2
Cannot get real path for '/tst_usrapp2'.
No such file or directory.
Error code: 2
Error message from server: File not found
Request code: 16


I can add to this folder but still cannot view its contents.
also I can create other folder and move file to the secure product with winscp and can work wihtin those.
I have checked permissions and users should have full access to the already created folders.
I do not have this problem with filezilla.

Any help is greatly appreciated.
Thank you
mace

Last edited by mace on 2012-01-25 13:23; edited 1 time in total
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I should add I am at version 4.3.6(build 1655)
mace
mace
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Joined: 2012-01-24
Posts: 8
A colleague and I have been troubleshooting this and the problem appears to be when the product is trying to read the already created folder, there is no "/" in front of the destination. I am including a log.
winscp.log (5.77 KB) [Download]

Description: (none)

mace
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Joined: 2012-01-24
Posts: 8
on a side note, we can ftp(non secured) into existing folders and have full access to them but we really need to get into them securely
mace
mace
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Joined: 2012-01-24
Posts: 8
Any one have ANY ideas??????????
martin
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Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
May I have a test account on your server?
mace
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Joined: 2012-01-24
Posts: 8
On the server we are trying to transmit to?
martin
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Joined: 2002-12-10
Posts: 25034
Location: Prague, Czechia
mace wrote:
On the server we are trying to transmit to?

Yes.
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Martin Prikryl
mace
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Joined: 2012-01-24
Posts: 8
Thank you for responding
I am waiting for a reply from my security people
mace
mace
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Joined: 2012-01-24
Posts: 8
email sent
mace
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Hi, I was wondering if there was an update on my question?
mace
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Joined: 2012-01-24
Posts: 8
Has anyone else had this problem?
mace
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