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Time-Out on Session.Open

paulo_oli
Joined:: 2012-04-13
Posts:: 3
Location:: São Paulo – Brazil

Time-Out on Session.Open

2012-04-13 17:38

Hi Everybody.
I'm using the component for first time.
I copied the C# example in my class and passed the parameters. When pass by session.Open(sessionOptions), after a long time I get "Time out". Do you have any idea about this waiting time on Session.Open?

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 39,446
Location:: Prague, Czechia

Re: Time-Out on session.open

2012-04-13

Please set Session.DebugLogPath and post or email me the log.

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paulo_oli
Joined:: 2012-04-13
Posts:: 3
Location:: São Paulo – Brazil

Re: Time-Out on session.open

2012-04-16 14:41

Hi @martin, how is it going?
After I set Session.DegugLogPath I received the error

Object reference not set to an instance of an object

in Session.Open command.

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martin◆ Site Admin

Re: Time-Out on session.open

2012-04-16

@paulo_oli: Please post sample of the code.

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paulo_oli
Joined:: 2012-04-13
Posts:: 3
Location:: São Paulo – Brazil

2012-04-16 18:58

Whole method until this point:

SessionOptions sessionOptions = new SessionOptions {
    Protocol = Protocol.Sftp,
    HostName = ConfigurationSettings.AppSettings["Host"],
    UserName = ConfigurationSettings.AppSettings["UserName"] ,
    Password = ConfigurationSettings.AppSettings["Pass"] ,
    SshHostKey = ConfigurationSettings.AppSettings["HostKey"] 
};
 
using (Session session = new Session())
{
    // Connect
    session.DisableVersionCheck = true;
    session.Timeout = new TimeSpan(0, 2, 0);
    session.SessionLogPath = @"C:\TEMP\logWinSCP";
    session.ExecutablePath = @"C:\Projetos\tools\WinSCP\WinSCP.exe";
    session.IniFilePath = @"C:\Projetos\tools\WinSCP\WinSCP.ini";
 
    session.DebugLogPath = @"C:\TEMP\logWinSCP";
    session.Open(sessionOptions);

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martin◆ Site Admin

Re: Time-Out on session.open

2012-04-16

First, why are you setting DisableVersionCheck? Looks suspicious.

Also, please post a callstack of the exception you are getting. I'm not getting it with your code.

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cpvl
Joined:: 2012-06-13
Posts:: 5

2012-06-21 18:29

Did you figure out how come WinSCP was timing out?

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reachkars
Joined:: 2012-08-30
Posts:: 2
Location:: US - New Jersey

"Timeout waiting for WinSCP to respond" in Session.open

2012-08-30 22:19

The Session.open(SessionOptions) is throwing a "Timeout waiting for WinSCP to respond." error when executed in our production server.

The same code works perfectly fine in our Development and local servers.

However, we are able to manually execute the WinSCP.exe GUI and connect to the FTP server in our prod server

Kindly advise if there is anypermission related settings we need to consider.

Following is the DebugLog

[2012-08-30 17:32:37Z] [0003] Executing Assembly: WinSCP, Version=1.0.0.528, Culture=neutral, PublicKeyToken=b5f19f5762436b89; Path: E:\inetpub\wwwroot\FinancialReporting.IF.wsTaxIESCrystal\bin\WinSCP.DLL; Location: C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\wstaxiescrystal\5c47b0c9\7096f1a3\assembly\dl3\e2b55733\00378d1d_ca48cd01\WinSCP.DLL; Product: 5.0.7.0 
[2012-08-30 17:32:37Z] [0003] Entry Assembly: 
[2012-08-30 17:32:37Z] [0003] Operating system: Microsoft Windows NT 5.2.3790 Service Pack 2 
[2012-08-30 17:32:37Z] [0003] User: TaxiESSVC_QA@AMRS@MPHEW2NCSV011; Interactive: False 
[2012-08-30 17:32:37Z] [0003] Runtime: 2.0.50727.3625 
[2012-08-30 17:32:37Z] [0003] Console encoding: Input: Western European (Windows) (1252); Output: Western European (Windows) (1252) 
[2012-08-30 17:32:37Z] [0003] CallstackAndLock..ctor entering 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess..ctor entering 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.GetExecutablePath entering 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.GetExecutablePath leaving 
[2012-08-30 17:32:37Z] [0003] EXE executable path resolved to E:\inetpub\wwwroot\***\bin\WinSCP.exe 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.CheckVersion entering 
[2012-08-30 17:32:37Z] [0003] Version of E:\inetpub\wwwroot\***\bin\WinSCP.exe is 5.0.7.2268, product WinSCP version is 5.0.7.0 
[2012-08-30 17:32:37Z] [0003] Version check disabled (not recommended) 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.CheckVersion leaving 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess..ctor leaving 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.Start entering 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.InitializeConsole entering 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.InitializeConsole leaving 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.InitializeChild entering 
[2012-08-30 17:32:37Z] [0003] Starting "E:\inetpub\wwwroot\***\bin\WinSCP.exe" /xmllog="C:\WINDOWS\TEMP\tmp1453.tmp" /xmlgroups /nointeractiveinput /dotnet=507 /ini=nul /log="E:\Taxies\sFTPSessionLog.txt" /console /consoleinstance=_6296_695 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.InitializeChild leaving 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.Start leaving 
[2012-08-30 17:32:37Z] [0003] Command: [option batch on] 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.ExecuteCommand entering 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.ExecuteCommand leaving 
[2012-08-30 17:32:37Z] [0003] Command: [option confirm off] 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.ExecuteCommand entering 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.ExecuteCommand leaving 
[2012-08-30 17:32:37Z] [0003] Session.SessionOptionsToOpenArguments entering 
[2012-08-30 17:32:37Z] [0003] Session.SessionOptionsToOpenSwitches entering 
[2012-08-30 17:32:37Z] [0003] Session.SessionOptionsToOpenSwitches leaving 
[2012-08-30 17:32:37Z] [0003] Session.SessionOptionsToOpenArguments leaving 
[2012-08-30 17:32:37Z] [0003] Command: [open -hostkey="ssh-rsa 2048 0f:e4:9b:98:e6:af:85:4c:97:c0:fa:c8:4d:14:76:76" -timeout=60 "sftp://***:***@*****.com"] 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.ExecuteCommand entering 
[2012-08-30 17:32:37Z] [0003] ExeSessionProcess.ExecuteCommand leaving 
[2012-08-30 17:32:37Z] [0009] ExeSessionProcess.ProcessEvents entering 
[2012-08-30 17:33:37Z] [0003] Exception: System.TimeoutException: Timeout waiting for WinSCP to respond. 
at WinSCP.Session.CheckForTimeout() 
at WinSCP.Session.Open(SessionOptions sessionOptions) 
[2012-08-30 17:33:37Z] [0003] Session.Cleanup entering 
[2012-08-30 17:33:37Z] [0003] Command: [exit] 
[2012-08-30 17:33:37Z] [0003] ExeSessionProcess.ExecuteCommand entering 
[2012-08-30 17:33:37Z] [0003] ExeSessionProcess.ExecuteCommand leaving 
[2012-08-30 17:33:37Z] [0003] ExeSessionProcess.Close entering 
[2012-08-30 17:33:39Z] [0003] ExeSessionProcess.Close leaving 
[2012-08-30 17:33:39Z] [0003] ExeSessionProcess.Dispose entering 
[2012-08-30 17:33:39Z] [0009] ExeSessionProcess.ProcessEvents leaving 
[2012-08-30 17:33:39Z] [0003] ExeSessionProcess.Dispose leaving 
[2012-08-30 17:33:39Z] [0003] Session.Cleanup leaving 
[2012-08-30 17:33:39Z] [0003] CallstackAndLock..ctor leaving 
[2012-08-30 17:33:39Z] [0003] CallstackAndLock..ctor entering 
[2012-08-30 17:33:39Z] [0003] Session.DoDispose entering 
[2012-08-30 17:33:39Z] [0003] Session.Cleanup entering 
[2012-08-30 17:33:39Z] [0003] Session.Cleanup leaving

Thanks,
Karthik

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martin◆ Site Admin

Re: "Timeout waiting for WinSCP to respond" in Session.open

2012-09-03

Please attach also E:\Taxies\sFTPSessionLog.txt

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reachkars

2012-09-03 17:16

It didn't get created.

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martin◆ Site Admin

2012-09-06

I have sent you an email with a debug version of WinSCP to address you have used to register on this forum.

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wys35
Joined:: 2021-10-31
Posts:: 2
Location:: Suzhou

Same error

2021-10-31 12:10

Hi,

I am getting the same error.

Log Linked Files Archive - Started - 10/31/2021 2:20:14 AM
Error: System.TimeoutException: Timeout waiting for WinSCP to respond - WinSCP has not responded in time. There was no output. Response log file E:\AbacusAutoCheck2\log\winscp.log was not created. This could indicate lack of write permissions to the log folder or problems starting WinSCP itself.
   at WinSCP.Session.CheckForTimeout(String additional)
   at WinSCP.Session.Open(SessionOptions sessionOptions)
   at AbacusLogs2DB.AbacusLogs2DB.LogLinkedFilesArchive()
Log Linked Files Archive - Finished - 10/31/2021 2:21:21 AM

This is the error (call to log linked files procedure) I am getting. According to this article, (https://winscp.net/eng/docs/message_library_timeout_waiting_to_respond), I supplied the user credentials, but now I am getting

Win32_exception The stub received bad data error.

Googling suggest the process domain is not specified, but I don't see a way to set that.

The task runs under Task Scheduler using a service account. Manually running the task (VS Studio) under my user account seems fine.

Any clues? I have attached the debug log for reference. For this program, there is no file transfer. It only does a directory listing.

RemoteDirectoryInfo directory = session.ListDirectory("/data");

Regards,
Eddy

debug.log (138.3 KB)

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 39,446
Location:: Prague, Czechia

Re: Same error

2021-11-01

wys35 wrote:

I supplied the user credentials, but now I am getting

Win32_exception The stub received bad data error
Googling suggest the process domain is not specified, but I don't see a way to set that.

session.ExecutableProcessUserName = "user@domain";

See WinSCP .NET Assembly impersonation issue: The stub received bad data

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wys35
Joined:: 2021-10-31
Posts:: 2
Location:: Suzhou

Re: Same error

2021-11-02 07:27

That worked, however, I am still getting sporadic time out issues. I suspect it's due to the RAM limitations. I increased the timeout to 120 seconds. However, it seems the time out exception occurred after a minute or so. Any thoughts?

SessionOptions sessionOptions = new SessionOptions
{
    Protocol = Protocol.Sftp,
    HostName = "************",
    UserName = "atzzz001",
    Password = "******",
    SshHostKeyFingerprint = "********************",
    Timeout = TimeSpan.FromSeconds(120)
};

10:30:01PM - 10:31:32PM

Updating Clients Linking information from Database LAANDWDB01 - 11/1/2021 10:30:01 PM
Synchronizing Latest Axiom Update Data
Error: System.TimeoutException: Timeout waiting for WinSCP to respond - WinSCP has not responded in time. There was no output. Response log file E:\AxiomAutoCheck2\log\winscp.log was not created. This could indicate lack of write permissions to the log folder or problems starting WinSCP itself.
   at WinSCP.Session.CheckForTimeout(String additional)
   at WinSCP.Session.Open(SessionOptions sessionOptions)
   at AxiomLogs2DB.AxiomLogs2DB.downloadNewDataFiles()
Writing Latest Axiom Data Files to Database - 11/1/2021 10:31:32 PM

Update: the timeout is occurring about 1 minute or more after call to session.Open regardless of how I set the timeout value

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martin◆ Site Admin

Re: Same error

2021-11-04

You have to set Session.Timeout.
https://winscp.net/eng/docs/library_session#timeout

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eduard.torres10
Joined:: 2022-09-21
Posts:: 1

Re: Same error

2022-09-21 17:10

I'm trying to connect to a server and I get the following error in the log:

open sftp://Sftp_Prod:***@10.2**.1**.1*:22 -hostkey="*" -timeout=15

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martin◆ Site Admin

Re: Same error

2022-09-22

@eduard.torres10: That's not an error. Please post the actual error. Or even better a complete log file.

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