newbie: trouble connecting to host

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sherribear
Guest

newbie: trouble connecting to host

I've been using WinSCP for over 2 months now, and no problems. Tonight, when I tryed to login, it told me that it can't connect to the host, but it had already connected to the host, it just doesn't authenticate. It brings up a box that asks me to retry connecting to the host. Then, if I click "Abort" this is the message it gives me:
"Authentication failed.
<<More
Authentication log (see session log for details):Using Username: "sherri".
Terminated by user.

Any ideas?! :?

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martin
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Re: newbie: trouble connecting to host

Please post a log file. Also try other SSH/SFTP/SCP client to check if it is error in WinSCP our problem with your account. Ask your server administrator as well.
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Martin Prikryl

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sherribear
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Re: newbie: trouble connecting to host

martin wrote:

Please post a log file. Also try other SSH/SFTP/SCP client to check if it is error in WinSCP our problem with your account. Ask your server administrator as well.

How do I get to the log file?! I'm really new at this stuff. I asked my admin too, and he can get in, I just can't. I've uninstalled, and re-downloaded the program, and reinstalled, and I'm still having no luck.

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martin
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Re: newbie: trouble connecting to host

sherribear wrote:

How do I get to the log file?! I'm really new at this stuff.
See "Logging" tab of login dialog.

I asked my admin too, and he can get in, I just can't.
Ask him to check server's log to see reason of your problems. It may be wrong password, disabled account or even bug in WinSCP.
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Martin Prikryl

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