Topic "WinSCP crash when logging - APPCRASH"

Author Message
Pascal Boulerie
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Joined: 2009-07-31
Posts: 20
Location: France
Version : 5.5.1.3970 (either portable or installed would crash).
Windows 7 machine.

See below all details, including the log.

The machine admin told me there is no firewall or other filtering...

-----------------------------------------------------

Signature du problème :
Nom d’événement de problème: APPCRASH
Nom de l’application: WinSCP.exe
Version de l’application: 5.5.1.3970
Horodatage de l’application: 00000000
Nom du module par défaut: USER32.dll
Version du module par défaut: 6.1.7601.17514
Horodateur du module par défaut: 4ce7ba59
Code de l’exception: c0000005
Décalage de l’exception: 0001872a
Version du système: 6.1.7601.2.1.0.256.48
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: ef1a
Information supplémentaire n° 2: ef1a5c26c968aa33f0b7c9bb536b7677
Information supplémentaire n° 3: 46c6
Information supplémentaire n° 4: 46c68ab0effff32d651061d001f885c2

------------------

. 2014-01-31 14:50:22.649 Failed to connect to (my IP): Network error: Connection timed out
. 2014-01-31 14:50:22.649 Knocking FTP port.
. 2014-01-31 14:50:22.689 FTP port opened, will suggest using FTP protocol.
* 2014-01-31 14:50:22.699 (EFatal) Network error: Connection to "(my server)" timed out.
* 2014-01-31 14:50:22.699 The server rejected SFTP connection, but it listens for FTP connections.
* 2014-01-31 14:50:22.699
* 2014-01-31 14:50:22.699 Did you want to use FTP protocol instead of SFTP? Prefer using encryption.

----------------------------

The log messages in French :
* 2014-01-31 11:52:35.878 (EFatal) Erreur réseau : la connexion à "(mon serveur)" a pris trop de temps.
* 2014-01-31 11:52:35.878 Le serveur a rejeté la connexion SFTP, mais accepte les connexions FTP.
* 2014-01-31 11:52:35.878
* 2014-01-31 11:52:35.878 Voulez-vous utiliser le protocole FTP plutôt que le protocole SFTP ? Privilégiez l'utilisation de cryptage.
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Pascal Boulerie
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Joined: 2009-07-31
Posts: 20
Location: France
I have no idea. I tried to search on some websites...

> The server rejected SFTP connection, but it listens for FTP connections

-----------------------------

stackoverflow . com question 7368529 using-winscp-to-access-a-remote-sftp-server
20965425 the-server-rejected-sftp-connection-but-it-listens-for-ftp-connections/20967897#20967897
inforge . net 360455-errore-winscp.html
anotherwindowsblog . com configuring-remote-access-for-nas4free.html
Pascal Boulerie
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Joined: 2009-07-31
Posts: 20
Location: France
The trouble came from a specific firewall rule in the network firewall.

Notwithstanding that, there is a bug in WinSCP.
martin
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Site Admin
Joined: 2002-12-10
Posts: 24991
Location: Prague, Czechia
Pascal Boulerie wrote:
Notwithstanding that, there is a bug in WinSCP.

Thanks for your report.
I have sent you an email with a debug version of WinSCP to address you have used to register on this forum.
_________________
Martin Prikryl
Pascal Boulerie
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Joined: 2009-07-31
Posts: 20
Location: France
I have no idea. I tried to search on some websites...

> The server rejected SFTP connection, but it listens for FTP connections

-----------------------------

http://stackoverflow.com/questions/7368529/using-winscp-to-access-a-remote-sftp-server
http://stackoverflow.com/questions/20965425/the-server-rejected-sftp-connection-but-it-listens-for-ftp-connections/20967897#20967897
https://www.inforge.net/xi/threads/errore-winscp.360455/
http://www.anotherwindowsblog.com/2013/04/configuring-remote-access-for-nas4free.html
martin
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Site Admin
Joined: 2002-12-10
Posts: 24991
Location: Prague, Czechia
Did you get my email with debug version?
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Martin Prikryl
Pascal Boulerie
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Joined: 2009-07-31
Posts: 20
Location: France
The crash only occurs with the option :
Show log window

If that option is not set, the logging is OK...


PS Log window is described in :
<invalid link removed by admin>
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