Topic "Files Stalling When Sending"

Author Message
Guest




Several times recently files have stalled during transfer, as soon as I delete the file the remaining transfers will continue

There doesn't appear to be any consistency to the issue nor who's the recipient of the files

Any ideas why this maybe?
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martin
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Joined: 2002-12-10
Posts: 25015
Location: Prague, Czechia
Thanks for your report. What does it mean "files have stalled"?
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Martin Prikryl
Guest




The log says this

Quote:
. 2014-03-27 20:54:45.298 [Background 1] Copying files to remote side failed.
. 2014-03-27 20:54:47.298 [Background 1] Connecting to gate.************.co.uk ...
. 2014-03-27 20:54:47.329 [Background 1] Connected with gate.************.co.uk. Waiting for welcome message...
< 2014-03-27 20:54:47.360 [Background 1] 220 ************ Web FTP service. All access is logged.
> 2014-03-27 20:54:47.360 [Background 1] USER ************
< 2014-03-27 20:54:47.392 [Background 1] 331 Please specify the password.
> 2014-03-27 20:54:47.392 [Background 1] PASS ************
< 2014-03-27 20:54:47.423 [Background 1] 230 Login successful.
> 2014-03-27 20:54:47.423 [Background 1] SYST
< 2014-03-27 20:54:47.454 [Background 1] 215 UNIX Type: L8
> 2014-03-27 20:54:47.454 [Background 1] FEAT
< 2014-03-27 20:54:47.485 [Background 1] 211-Features:
< 2014-03-27 20:54:47.501 [Background 1] AUTH SSL
< 2014-03-27 20:54:47.517 [Background 1] AUTH TLS
< 2014-03-27 20:54:47.517 [Background 1] EPRT
< 2014-03-27 20:54:47.517 [Background 1] EPSV
< 2014-03-27 20:54:47.517 [Background 1] MDTM
< 2014-03-27 20:54:47.517 [Background 1] PASV
< 2014-03-27 20:54:47.517 [Background 1] PBSZ
< 2014-03-27 20:54:47.517 [Background 1] PROT
< 2014-03-27 20:54:47.517 [Background 1] REST STREAM
< 2014-03-27 20:54:47.517 [Background 1] SIZE
< 2014-03-27 20:54:47.517 [Background 1] TVFS
< 2014-03-27 20:54:47.517 [Background 1] 211 End
. 2014-03-27 20:54:47.517 [Background 1] Connected



And this process just loops, so if left transferring overnight its doesn't restart itself correctly which puts us hours behind with our printers
martin
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Site Admin
Joined: 2002-12-10
Posts: 25015
Location: Prague, Czechia
Please attach a full log file showing the problem (using the latest version of WinSCP).

If you do not want to post the log publicly, you may email it to me. You will find my address (if you log in) in my forum profile. Please include link back to this topic in your email. Also note in this topic that you have emailed the log.
_________________
Martin Prikryl
Guest




I've just checked and my log file is currently 2.16gb
martin
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Site Admin
Joined: 2002-12-10
Posts: 25015
Location: Prague, Czechia
You probably have log appending enabled (what is default). I'm happy if you extract a full log of the relevant session. It starts with entry like:
Code:
. 2014-04-03 16:05:00.443 WinSCP Version 5.5.2 (Build 4130) (OS 6.3.9600 - Windows 8.1)

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Martin Prikryl
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