FTPS - Error listing directory
Hi
Can someone please help with an issue I am having using WinSCP as an FTPS client. The information below I have hashed out any possibly sensitive data and replaced IP address with 000.000.000.000
I am getting the following error
Error listing directory "#######.".
Could not retrieve directory listing
User Exit denies Userid '#######' from using Command 'CWD'
After clicking OK the client appears to connected but I am unable to copy any files across and getting the following error
Copying files to remote side failed.
User Exit denies Userid '#######' from using Command 'CWD'.
I have put the client into passive mode as I have read this has worked for others but this hasn't made any different for me.
Below is the log I am getting.
If anyone could help it would be much appreciated
Thanks
. 2014-06-06 14:15:40.937 --------------------------------------------------------------------------
. 2014-06-06 14:15:40.937 WinSCP Version 4.3.2 (Build 1201) (OS 6.1.7601 Service Pack 1)
. 2014-06-06 14:15:40.937 Login time: 06 June 2014 14:15:40
. 2014-06-06 14:15:40.937 --------------------------------------------------------------------------
. 2014-06-06 14:15:40.937 Session name: FTPS to FD #######@000.000.000.000dou
. 2014-06-06 14:15:40.937 Host name: 000.000.000.000 (Port: 10021)
. 2014-06-06 14:15:40.937 User name: ####### (Password: Yes, Key file: No)
. 2014-06-06 14:15:40.937 Tunnel: No
. 2014-06-06 14:15:40.937 Transfer Protocol: FTP
. 2014-06-06 14:15:40.937 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2014-06-06 14:15:40.937 Proxy: none
. 2014-06-06 14:15:40.937 FTP: FTPS: Explicit SSL; Passive: Yes [Force IP: No]
. 2014-06-06 14:15:40.937 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2014-06-06 14:15:40.937 Cache directory changes: Yes, Permanent: Yes
. 2014-06-06 14:15:40.937 DST mode: 1
. 2014-06-06 14:15:40.937 --------------------------------------------------------------------------
. 2014-06-06 14:15:40.969 Connecting to 000.000.000.000:10021 ...
. 2014-06-06 14:15:40.969 Connected with 000.000.000.000:10021, negotiating SSL connection...
< 2014-06-06 14:15:40.984 220-FTPS1 IBM FTP CS V1R13 at MCA, 14:15:41 on 2014-06-06.
< 2014-06-06 14:15:40.984 220 Connection will close if idle for more than 5 minutes.
> 2014-06-06 14:15:40.984 AUTH SSL
< 2014-06-06 14:15:41.109 234 Security environment established - ready for negotiation
. 2014-06-06 14:15:41.343 SSL connection established. Waiting for welcome message...
> 2014-06-06 14:15:41.343 USER #######
< 2014-06-06 14:15:41.359 331 Send password please.
> 2014-06-06 14:15:41.359 PASS *******
< 2014-06-06 14:15:41.405 230 ####### is logged on. Working directory is "#######.".
> 2014-06-06 14:15:41.405 SYST
< 2014-06-06 14:15:41.421 215 MVS is the operating system of this server. FTP Server is running on z/OS.
> 2014-06-06 14:15:41.421 FEAT
< 2014-06-06 14:15:41.437 211- Extensions supported
< 2014-06-06 14:15:41.437 AUTH TLS
< 2014-06-06 14:15:41.468 PBSZ
< 2014-06-06 14:15:41.468 PROT
< 2014-06-06 14:15:41.468 211 End
> 2014-06-06 14:15:41.468 PBSZ 0
< 2014-06-06 14:15:41.468 200 Protection buffer size accepted
> 2014-06-06 14:15:41.468 PROT P
< 2014-06-06 14:15:41.483 200 Data connection protection set to private
. 2014-06-06 14:15:41.499 Connected
. 2014-06-06 14:15:41.499 Got reply 1 to the command 1
. 2014-06-06 14:15:41.499 --------------------------------------------------------------------------
. 2014-06-06 14:15:41.499 Using FTP protocol.
. 2014-06-06 14:15:41.499 Doing startup conversation with host.
> 2014-06-06 14:15:41.499 PWD
< 2014-06-06 14:15:41.515 257 "'#######.'" is working directory.
. 2014-06-06 14:15:41.515 Got reply 1 to the command 16
. 2014-06-06 14:15:41.515 Getting current directory name.
. 2014-06-06 14:15:41.515 Retrieving directory listing...
> 2014-06-06 14:15:41.515 CWD /'#######.'/'#######.'/
< 2014-06-06 14:15:41.530 500 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:41.530 Could not retrieve directory listing
. 2014-06-06 14:15:41.530 Got reply 4 to the command 2
. 2014-06-06 14:15:41.530 Retrieving directory listing...
> 2014-06-06 14:15:41.530 CWD /'#######.'/'#######.'/
< 2014-06-06 14:15:41.546 500 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:41.546 Could not retrieve directory listing
. 2014-06-06 14:15:41.546 Got reply 4 to the command 2
* 2014-06-06 14:15:41.546 (ECommand) Error listing directory ''#######.''.
* 2014-06-06 14:15:41.546 Could not retrieve directory listing
* 2014-06-06 14:15:41.546 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:42.919 Startup conversation with host finished.
. 2014-06-06 14:15:56.444 Session upkeep
. 2014-06-06 14:15:56.959 Session upkeep
. 2014-06-06 14:15:57.473 Session upkeep
. 2014-06-06 14:15:57.988 Session upkeep
. 2014-06-06 14:15:58.285 Copying 1 files/directories to remote directory "'FTPA107.'/"
. 2014-06-06 14:15:58.285 PrTime: Yes; PrRO: No; Rght: rw-r--r--; PrR: No (No); FnCs: N; RIC: 01; Resume: S (102400); CalcS: Yes; Mask: *.*
. 2014-06-06 14:15:58.285 TM: M; ClAr: No; CPS: 0; ExclM(No):
. 2014-06-06 14:15:58.285 AscM: *.*html; *.htm; *.txt; *.php; *.php3; *.cgi; *.c; *.cpp; *.h; *.pas; *.bas; *.tex; *.pl; *.js; .htaccess; *.xtml; *.css; *.cfg; *.ini; *.sh; *.xml
. 2014-06-06 14:15:58.285 File: "C:\Users\oliver.clark\Desktop\FTPS Test Files\Test.txt"
. 2014-06-06 14:15:58.285 Copying "C:\Users\oliver.clark\Desktop\FTPS Test Files\Test.txt" to remote directory started.
. 2014-06-06 14:15:58.285 Ascii transfer mode selected.
. 2014-06-06 14:15:58.285 Starting upload of C:\Users\oliver.clark\Desktop\FTPS Test Files\HBOS\Test.txt
> 2014-06-06 14:15:58.285 CWD /'#######.'/'#######.'/
< 2014-06-06 14:15:58.300 500 User Exit denies Userid '#######' from using Command 'CWD'.
> 2014-06-06 14:15:58.300 CWD /'#######.'/
< 2014-06-06 14:15:58.316 500 User Exit denies Userid '#######' from using Command 'CWD'.
> 2014-06-06 14:15:58.316 CWD /
< 2014-06-06 14:15:58.331 500 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:58.331 Copying files to remote side failed.
. 2014-06-06 14:15:58.331 Got reply 2004 to the command 4
* 2014-06-06 14:15:58.331 (ExtException) Copying files to remote side failed.
* 2014-06-06 14:15:58.331 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:58.331 Asking user:
. 2014-06-06 14:15:58.331 Error transferring file 'C:\Users\oliver.clark\Desktop\FTPS Test Files\Test.txt'. ("Copying files to remote side failed.","User Exit denies Userid '#######' from using Command 'CWD'.")
. 2014-06-06 14:16:52.932 Session upkeep
. 2014-06-06 14:16:53.447 Session upkeep
. 2014-06-06 14:16:53.961 Session upkeep
. 2014-06-06 14:16:54.476 Session upkeep
* 2014-06-06 14:16:54.866 (EScpSkipFile) Error transferring file 'C:\Users\oliver.clark\Desktop\FTPS Test Files\Test.txt'.
* 2014-06-06 14:16:54.866 Copying files to remote side failed.
* 2014-06-06 14:16:54.866 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:16:54.866 Cached directory not reloaded.
. 2014-06-06 14:16:54.866 Retrieving directory listing...
> 2014-06-06 14:16:54.866 CWD /'#######.'/'#######.'/
< 2014-06-06 14:16:54.882 500 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:16:54.882 Could not retrieve directory listing
. 2014-06-06 14:16:54.882 Got reply 4 to the command 2
* 2014-06-06 14:16:54.897 (ECommand) Error listing directory ''#######.''.
* 2014-06-06 14:16:54.897 Could not retrieve directory listing
* 2014-06-06 14:16:54.897 User Exit denies Userid '######' from using Command 'CWD'.
. 2014-06-06 14:16:58.579 Session upkeep
. 2014-06-06 14:16:59.094 Session upkeep
. 2014-06-06 14:16:59.609 Session upkeep
. 2014-06-06 14:17:00.123 Session upkeep
. 2014-06-06 14:17:00.638 Session upkeep
. 2014-06-06 14:17:00.966 Session upkeep
. 2014-06-06 14:17:01.028 Got reply 1004 to the command 2
. 2014-06-06 14:17:01.028 Disconnected from server
Can someone please help with an issue I am having using WinSCP as an FTPS client. The information below I have hashed out any possibly sensitive data and replaced IP address with 000.000.000.000
I am getting the following error
Error listing directory "#######.".
Could not retrieve directory listing
User Exit denies Userid '#######' from using Command 'CWD'
After clicking OK the client appears to connected but I am unable to copy any files across and getting the following error
Copying files to remote side failed.
User Exit denies Userid '#######' from using Command 'CWD'.
I have put the client into passive mode as I have read this has worked for others but this hasn't made any different for me.
Below is the log I am getting.
If anyone could help it would be much appreciated
Thanks
. 2014-06-06 14:15:40.937 --------------------------------------------------------------------------
. 2014-06-06 14:15:40.937 WinSCP Version 4.3.2 (Build 1201) (OS 6.1.7601 Service Pack 1)
. 2014-06-06 14:15:40.937 Login time: 06 June 2014 14:15:40
. 2014-06-06 14:15:40.937 --------------------------------------------------------------------------
. 2014-06-06 14:15:40.937 Session name: FTPS to FD #######@000.000.000.000dou
. 2014-06-06 14:15:40.937 Host name: 000.000.000.000 (Port: 10021)
. 2014-06-06 14:15:40.937 User name: ####### (Password: Yes, Key file: No)
. 2014-06-06 14:15:40.937 Tunnel: No
. 2014-06-06 14:15:40.937 Transfer Protocol: FTP
. 2014-06-06 14:15:40.937 Ping type: -, Ping interval: 30 sec; Timeout: 15 sec
. 2014-06-06 14:15:40.937 Proxy: none
. 2014-06-06 14:15:40.937 FTP: FTPS: Explicit SSL; Passive: Yes [Force IP: No]
. 2014-06-06 14:15:40.937 Local directory: default, Remote directory: home, Update: No, Cache: Yes
. 2014-06-06 14:15:40.937 Cache directory changes: Yes, Permanent: Yes
. 2014-06-06 14:15:40.937 DST mode: 1
. 2014-06-06 14:15:40.937 --------------------------------------------------------------------------
. 2014-06-06 14:15:40.969 Connecting to 000.000.000.000:10021 ...
. 2014-06-06 14:15:40.969 Connected with 000.000.000.000:10021, negotiating SSL connection...
< 2014-06-06 14:15:40.984 220-FTPS1 IBM FTP CS V1R13 at MCA, 14:15:41 on 2014-06-06.
< 2014-06-06 14:15:40.984 220 Connection will close if idle for more than 5 minutes.
> 2014-06-06 14:15:40.984 AUTH SSL
< 2014-06-06 14:15:41.109 234 Security environment established - ready for negotiation
. 2014-06-06 14:15:41.343 SSL connection established. Waiting for welcome message...
> 2014-06-06 14:15:41.343 USER #######
< 2014-06-06 14:15:41.359 331 Send password please.
> 2014-06-06 14:15:41.359 PASS *******
< 2014-06-06 14:15:41.405 230 ####### is logged on. Working directory is "#######.".
> 2014-06-06 14:15:41.405 SYST
< 2014-06-06 14:15:41.421 215 MVS is the operating system of this server. FTP Server is running on z/OS.
> 2014-06-06 14:15:41.421 FEAT
< 2014-06-06 14:15:41.437 211- Extensions supported
< 2014-06-06 14:15:41.437 AUTH TLS
< 2014-06-06 14:15:41.468 PBSZ
< 2014-06-06 14:15:41.468 PROT
< 2014-06-06 14:15:41.468 211 End
> 2014-06-06 14:15:41.468 PBSZ 0
< 2014-06-06 14:15:41.468 200 Protection buffer size accepted
> 2014-06-06 14:15:41.468 PROT P
< 2014-06-06 14:15:41.483 200 Data connection protection set to private
. 2014-06-06 14:15:41.499 Connected
. 2014-06-06 14:15:41.499 Got reply 1 to the command 1
. 2014-06-06 14:15:41.499 --------------------------------------------------------------------------
. 2014-06-06 14:15:41.499 Using FTP protocol.
. 2014-06-06 14:15:41.499 Doing startup conversation with host.
> 2014-06-06 14:15:41.499 PWD
< 2014-06-06 14:15:41.515 257 "'#######.'" is working directory.
. 2014-06-06 14:15:41.515 Got reply 1 to the command 16
. 2014-06-06 14:15:41.515 Getting current directory name.
. 2014-06-06 14:15:41.515 Retrieving directory listing...
> 2014-06-06 14:15:41.515 CWD /'#######.'/'#######.'/
< 2014-06-06 14:15:41.530 500 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:41.530 Could not retrieve directory listing
. 2014-06-06 14:15:41.530 Got reply 4 to the command 2
. 2014-06-06 14:15:41.530 Retrieving directory listing...
> 2014-06-06 14:15:41.530 CWD /'#######.'/'#######.'/
< 2014-06-06 14:15:41.546 500 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:41.546 Could not retrieve directory listing
. 2014-06-06 14:15:41.546 Got reply 4 to the command 2
* 2014-06-06 14:15:41.546 (ECommand) Error listing directory ''#######.''.
* 2014-06-06 14:15:41.546 Could not retrieve directory listing
* 2014-06-06 14:15:41.546 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:42.919 Startup conversation with host finished.
. 2014-06-06 14:15:56.444 Session upkeep
. 2014-06-06 14:15:56.959 Session upkeep
. 2014-06-06 14:15:57.473 Session upkeep
. 2014-06-06 14:15:57.988 Session upkeep
. 2014-06-06 14:15:58.285 Copying 1 files/directories to remote directory "'FTPA107.'/"
. 2014-06-06 14:15:58.285 PrTime: Yes; PrRO: No; Rght: rw-r--r--; PrR: No (No); FnCs: N; RIC: 01; Resume: S (102400); CalcS: Yes; Mask: *.*
. 2014-06-06 14:15:58.285 TM: M; ClAr: No; CPS: 0; ExclM(No):
. 2014-06-06 14:15:58.285 AscM: *.*html; *.htm; *.txt; *.php; *.php3; *.cgi; *.c; *.cpp; *.h; *.pas; *.bas; *.tex; *.pl; *.js; .htaccess; *.xtml; *.css; *.cfg; *.ini; *.sh; *.xml
. 2014-06-06 14:15:58.285 File: "C:\Users\oliver.clark\Desktop\FTPS Test Files\Test.txt"
. 2014-06-06 14:15:58.285 Copying "C:\Users\oliver.clark\Desktop\FTPS Test Files\Test.txt" to remote directory started.
. 2014-06-06 14:15:58.285 Ascii transfer mode selected.
. 2014-06-06 14:15:58.285 Starting upload of C:\Users\oliver.clark\Desktop\FTPS Test Files\HBOS\Test.txt
> 2014-06-06 14:15:58.285 CWD /'#######.'/'#######.'/
< 2014-06-06 14:15:58.300 500 User Exit denies Userid '#######' from using Command 'CWD'.
> 2014-06-06 14:15:58.300 CWD /'#######.'/
< 2014-06-06 14:15:58.316 500 User Exit denies Userid '#######' from using Command 'CWD'.
> 2014-06-06 14:15:58.316 CWD /
< 2014-06-06 14:15:58.331 500 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:58.331 Copying files to remote side failed.
. 2014-06-06 14:15:58.331 Got reply 2004 to the command 4
* 2014-06-06 14:15:58.331 (ExtException) Copying files to remote side failed.
* 2014-06-06 14:15:58.331 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:15:58.331 Asking user:
. 2014-06-06 14:15:58.331 Error transferring file 'C:\Users\oliver.clark\Desktop\FTPS Test Files\Test.txt'. ("Copying files to remote side failed.","User Exit denies Userid '#######' from using Command 'CWD'.")
. 2014-06-06 14:16:52.932 Session upkeep
. 2014-06-06 14:16:53.447 Session upkeep
. 2014-06-06 14:16:53.961 Session upkeep
. 2014-06-06 14:16:54.476 Session upkeep
* 2014-06-06 14:16:54.866 (EScpSkipFile) Error transferring file 'C:\Users\oliver.clark\Desktop\FTPS Test Files\Test.txt'.
* 2014-06-06 14:16:54.866 Copying files to remote side failed.
* 2014-06-06 14:16:54.866 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:16:54.866 Cached directory not reloaded.
. 2014-06-06 14:16:54.866 Retrieving directory listing...
> 2014-06-06 14:16:54.866 CWD /'#######.'/'#######.'/
< 2014-06-06 14:16:54.882 500 User Exit denies Userid '#######' from using Command 'CWD'.
. 2014-06-06 14:16:54.882 Could not retrieve directory listing
. 2014-06-06 14:16:54.882 Got reply 4 to the command 2
* 2014-06-06 14:16:54.897 (ECommand) Error listing directory ''#######.''.
* 2014-06-06 14:16:54.897 Could not retrieve directory listing
* 2014-06-06 14:16:54.897 User Exit denies Userid '######' from using Command 'CWD'.
. 2014-06-06 14:16:58.579 Session upkeep
. 2014-06-06 14:16:59.094 Session upkeep
. 2014-06-06 14:16:59.609 Session upkeep
. 2014-06-06 14:17:00.123 Session upkeep
. 2014-06-06 14:17:00.638 Session upkeep
. 2014-06-06 14:17:00.966 Session upkeep
. 2014-06-06 14:17:01.028 Got reply 1004 to the command 2
. 2014-06-06 14:17:01.028 Disconnected from server
