Large FTP transfer = crash :: Support Forum

Arawn Guest

Large FTP transfer = crash

2014-07-22 03:40

On both 5.5.4 and 5.6 beta, large transfers over FTP trigger a crash. Can be 1 large file or multiple files totaling over a certain amount (seems to be somewhere above 30mb, below this no problems).

5.5.4 has no trouble with the same set of test files over a different protocol (I set up a test server to try it). Didn't get to try diff protocol with the beta, as it has a diff error preventing me from getting that far and I see that has already been reported.

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Arawn Guest

Large FTP transfer = crash

2014-07-22 05:35

Apologies, realized I failed to include some info.

OS is Win7, 64 bit edition. WinSCP is in portable mode.

Log file has nothing interesting till it hits:
< 2014-07-22 00:15:43.414 150-Accepted data connection
< 2014-07-22 00:15:43.414 150 1805.1 kbytes to download
. 2014-07-22 00:15:43.417 Getting current directory name.
. 2014-07-22 00:15:43.417 Attempt to close connection due to fatal exception:
* 2014-07-22 00:15:43.417 Internal error fz#list (0080).

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,518
Location:: Prague, Czechia

Re: Large FTP transfer = crash

2014-07-24

Arawn wrote:

On both 5.5.4 and 5.6 beta, large transfers over FTP trigger a crash. Can be 1 large file or multiple files totaling over a certain amount (seems to be somewhere above 30mb, below this no problems).

Thanks for your report.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.

5.5.4 has no trouble with the same set of test files over a different protocol (I set up a test server to try it). Didn't get to try diff protocol with the beta, as it has a diff error preventing me from getting that far and I see that has already been reported.

What different error do you mean?

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Nanobyte Guest

Many files = crash

2014-08-07 20:35

Hi,

i have the same problem every time i try to download many files from my FTP server.

> 2014-08-07 21:26:51.948 RETR fontawesome-webfont.eot
< 2014-08-07 21:26:52.004 150 Opening BINARY mode data connection for fontawesome-webfont.eot (38205 bytes)
. 2014-08-07 21:26:52.169 Getting current directory name.
. 2014-08-07 21:26:52.170 Attempt to close connection due to fatal exception:
* 2014-08-07 21:26:52.170 Interner Fehler fz#list (0080).
. 2014-08-07 21:26:52.170 Attempt to close connection due to fatal exception:
* 2014-08-07 21:26:52.170 Interner Fehler fz#disconnect (0080).
. 2014-08-07 21:26:52.170 Attempt to close connection due to fatal exception:
* 2014-08-07 21:26:52.170 Interner Fehler fz#disconnect (0080).
. 2014-08-07 21:26:52.170 Attempt to close connection due to fatal exception:
.... the last 2 lines repeating until it crashes!

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martin◆ Site Admin
Joined:: 2002-12-10
Posts:: 41,518
Location:: Prague, Czechia

Re: Many files = crash

2014-08-08

Nanobyte wrote:

i have the same problem every time i try to download many files from my FTP server.

Thanks for your report.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.

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