Topic "FTPS server disconnect during directory listing = sync fail"

Author Message
chrismaltby

Guest


I'm using WinSCP (5.5.6) to backup (mirror) a Windows hosted website accessible only with FTPS to my Win7 desktop. The problem I have is that the server will intermittently disconnect during the comparison phase and this aborts the backup. I think WinSCP recovers ok from server disconnects during the transfer of the files that have changed, and it reconnects ok after the error below, but fails to resume the synchronisation task.

Log extract:
Code:
Retrieving directory listing...
CWD /MyLocation/Folder1

Disconnected from server
Could not retrieve directory listing
(ESshFatal) **Lost connection.**
Disconnected from server
Could not retrieve directory listing
Error listing directory '/MyLocation/Folder1'.
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martin
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Site Admin
Joined: 2002-12-10
Posts: 24995
Location: Prague, Czechia
This request is being tracked already:
https://winscp.net/tracker/show_bug.cgi?id=25
_________________
Martin Prikryl
chrismaltby

Guest


Going to give this method a try:
Code:
netsh advfirewall set global StatefulFTP disable
martin
[View user's profile]
Site Admin
Joined: 2002-12-10
Posts: 24995
Location: Prague, Czechia
chrismaltby wrote:
Going to give this method a try:
Code:
netsh advfirewall set global StatefulFTP disable

Please, let us know!
_________________
Martin Prikryl
martin
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Site Admin
Joined: 2002-12-10
Posts: 24995
Location: Prague, Czechia
Refer to documentation for details on disabling stateful FTP filtering to overcome the FTP disconnects:
https://winscp.net/eng/docs/message_disconnected
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