Unable to start WinSCP client on Windows 2012 R2

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cbunn
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Unable to start WinSCP client on Windows 2012 R2

I am trying to run the WinSCP version 573 on a new Widows Server 2012 R2 system. I have tried both the full install and portable version. I have tried modifying the DEP settings and that did not have any impact. I am running the application with an Admin level account. When I launch the application I immediately receive the message "WinSCP: SFTP, FTP and SCP client has stopped working. Clicking on view problem details provides the following information:

>>>
Problem signature:
Problem Event Name: BEX
Application Name: WinSCP.exe
Application Version: 5.7.3.5438
Application Timestamp: 00000000
Fault Module Name: WinSCP.exe
Fault Module Version: 5.7.3.5438
Fault Module Timestamp: 00000000
Exception Offset: 008a3aa5
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069
<<<

Any help would be greatly appreciated.

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martin
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Re: Unable to start WinSCP client on Windows 2012 R2

Thanks for your report.
I have sent you an email with a debug version of WinSCP to address you have used to register on this forum.

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mrunalhulikal
Guest

Re: Unable to start WinSCP client on Windows 2012 R2

Hi,

Can you share the fix? I seem to have the same issue on Win 2012 R2.


Problem signature:
Problem Event Name: BEX
Application Name: WinSCP.exe
Application Version: 5.7.5.5665
Application Timestamp: 00000000
Fault Module Name: StackHash_5861
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_24_FROM_ntdll+0x0003CA2C
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: d1d9
Additional Information 4: d1d94a13d3609d6b740644c12508f581

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martin
Site Admin
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Joined:
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Location:
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Re: Unable to start WinSCP client on Windows 2012 R2

Thanks for your report.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.

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