Authentication failed

Advertisement

JohnZT
Guest

Authentication failed

Hi prikryl,

I am using WinSCP in script mode to scan multiple ftp accounts and time to time I have a error message "530 Login incorrect".
This is completely random on the accounts. What I trying to say is that the problem is not in the user/pass because in other ocasions the same combination works fine. Can you help me out to understand what is causing this?
Were is an example of the error:

. 2016-02-22 08:28:31.025 --------------------------------------------------------------------------
. 2016-02-22 08:28:31.025 WinSCP Version 5.7.6 (Build 5874) (OS 6.1.7601 Service Pack 1 - Windows Server 2008 R2 Enterprise)
. 2016-02-22 08:28:31.025 Configuration: \\LISSFPS01\Applications\IMS_EXE\WinSCP.ini
. 2016-02-22 08:28:31.041 Log level: Debug 2, Logging passwords
. 2016-02-22 08:28:31.041 Local account: INTERNAL\lisasvc-sql
. 2016-02-22 08:28:31.041 Working directory: C:\Windows\system32
. 2016-02-22 08:28:31.041 Process ID: 13804
. 2016-02-22 08:28:31.041 Command-line: "\\LISSFPS01\Applications\IMS_EXE\WinSCP.exe" /console=576 /consoleinstance=_13144_449 "/script=d:\temp\FTPExecute_m_60_20160222T082828623\FTPExecute_Script_60.ftp" "/xmllog=d:\temp\FTPExecute_m_60_20160222T082828623\FTPExecute_Log_60.log" "/log=d:\temp\FTPExecute_m_60_20160222T082828623\FTPExecute_Details_60.txt" "/loglevel=2*" 
. 2016-02-22 08:28:31.041 Switch:    /console=576
. 2016-02-22 08:28:31.041 Switch:    /consoleinstance=_13144_449
. 2016-02-22 08:28:31.041 Switch:    /script=d:\temp\FTPExecute_m_60_20160222T082828623\FTPExecute_Script_60.ftp
. 2016-02-22 08:28:31.041 Switch:    /xmllog=d:\temp\FTPExecute_m_60_20160222T082828623\FTPExecute_Log_60.log
. 2016-02-22 08:28:31.041 Switch:    /log=d:\temp\FTPExecute_m_60_20160222T082828623\FTPExecute_Details_60.txt
. 2016-02-22 08:28:31.041 Switch:    /loglevel=2*
. 2016-02-22 08:28:31.041 Time zone: Current: GMT+0, Standard: GMT+0 (GMT Standard Time), DST: GMT+1 (GMT Daylight Time), DST Start: 2016-03-27, DST End: 2016-10-30
. 2016-02-22 08:28:31.041 Login time: 22 February 2016 08:28:31
. 2016-02-22 08:28:31.041 --------------------------------------------------------------------------
. 2016-02-22 08:28:31.041 Script: Retrospectively logging previous script records:
> 2016-02-22 08:28:31.041 Script: option batch abort
> 2016-02-22 08:28:31.041 Script: Parameter: batch
> 2016-02-22 08:28:31.041 Script: Parameter: abort
< 2016-02-22 08:28:31.041 Script: batch           abort     
< 2016-02-22 08:28:31.041 Script: reconnecttime   120       
> 2016-02-22 08:28:31.041 Script: option confirm off
> 2016-02-22 08:28:31.041 Script: Parameter: confirm
> 2016-02-22 08:28:31.041 Script: Parameter: off
< 2016-02-22 08:28:31.041 Script: confirm         off       
> 2016-02-22 08:28:31.041 Script: open ftp://cptu124:******@ftp03.pt.rxcorp.com/  -timeout=120
> 2016-02-22 08:28:31.041 Script: Parameter: ftp://cptu124:******@ftp03.pt.rxcorp.com/
> 2016-02-22 08:28:31.041 Script: Switch:    -timeout=120
. 2016-02-22 08:28:31.041 --------------------------------------------------------------------------
. 2016-02-22 08:28:31.041 Session name: cptu124@ftp03.pt.rxcorp.com (Ad-Hoc site)
. 2016-02-22 08:28:31.041 Host name: ftp03.pt.rxcorp.com (Port: 21)
. 2016-02-22 08:28:31.041 User name: cptu124 (Password: ******, Key file: No)
. 2016-02-22 08:28:31.041 Transfer Protocol: FTP
. 2016-02-22 08:28:31.041 Ping type: C, Ping interval: 30 sec; Timeout: 120 sec
. 2016-02-22 08:28:31.041 Disable Nagle: No
. 2016-02-22 08:28:31.041 Proxy: none
. 2016-02-22 08:28:31.041 Send buffer: 262144
. 2016-02-22 08:28:31.041 UTF: 2
. 2016-02-22 08:28:31.041 FTP: FTPS: None; Passive: Yes [Force IP: A]; MLSD: A [List all: A]
. 2016-02-22 08:28:31.041 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2016-02-22 08:28:31.041 Cache directory changes: Yes, Permanent: Yes
. 2016-02-22 08:28:31.041 Timezone offset: 0h 0m
. 2016-02-22 08:28:31.041 --------------------------------------------------------------------------
. 2016-02-22 08:28:31.057 Connecting to ftp03.pt.rxcorp.com ...
. 2016-02-22 08:28:31.181 Connected with ftp03.pt.rxcorp.com. Waiting for welcome message...
< 2016-02-22 08:28:34.302 220 ftp03 FTP server (Version wu-2.6.2(1) Tue May 25 14:08:23 CDT 2004) ready.
> 2016-02-22 08:28:34.302 USER cptu124
< 2016-02-22 08:28:34.442 331 Password required for cptu124.
> 2016-02-22 08:28:34.442 PASS ******
< 2016-02-22 08:28:34.551 530 Login incorrect.
. 2016-02-22 08:28:34.551 Connection failed.
. 2016-02-22 08:28:34.551 Got reply 3004 to the command 1
. 2016-02-22 08:28:34.551 Password prompt (last login attempt failed)

Reply with quote

Advertisement

martin
Site Admin
martin avatar
Joined:
Posts:
28,670
Location:
Prague, Czechia

Re: Authentication failed

You should start your research on the server side, to see if it logs a root cause of the authentication failure.

Reply with quote

JohnZT
Guest

530 Login incorrect

Hi prikryl,

I already escalated the problem to the IT team but they reply that there is no problem. From there side there is nothing to be done.
However I still have this problem...

Is there a way in WinSCP to retry the login in case of failure?
Can you help me out?

Best regards,

João Silva

Reply with quote

Advertisement

You can post new topics in this forum