Do you mean that you can download a file from
, but you cannot "download" a directory
Please attach a full log file showing that (using the latest version of WinSCP).
To generate log file, use
/log=path_to_log_file command-line argument
. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.