Disconnected from server when attempting directory listing

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Douglas Martin
Guest

Disconnected from server when attempting directory listing

Keep getting disconneCted from server when trying to get a directory listing..

Here is the debug log

. 2016-05-06 08:53:12.360 --------------------------------------------------------------------------
. 2016-05-06 08:53:12.360 WinSCP Version 5.7.7 (Build 6257) (OS 6.1.7601 Service Pack 1 - Windows Embedded Standard)
. 2016-05-06 08:53:12.375 Configuration: F:\TOUCHEXP\BIN\WinSCP.ini
. 2016-05-06 08:53:12.375 Log level: Debug 2, Logging passwords
. 2016-05-06 08:53:12.375 Local account: MAIN\pos
. 2016-05-06 08:53:12.375 Working directory: f:\TOUCHNET\MENU
. 2016-05-06 08:53:12.375 Process ID: 5356
. 2016-05-06 08:53:12.375 Command-line: WINSCP
. 2016-05-06 08:53:12.375 Time zone: Current: GMT-4, Standard: GMT-5 (Eastern Standard Time), DST: GMT-4 (Eastern Daylight Time), DST Start: 3/13/2016, DST End: 11/6/2016
. 2016-05-06 08:53:12.375 Login time: Friday, May 06, 2016 8:53:12 AM
. 2016-05-06 08:53:12.375 --------------------------------------------------------------------------
. 2016-05-06 08:53:12.375 Session name: MP1061@24.52.110.218 (Site)
. 2016-05-06 08:53:12.375 Host name: 24.52.110.218 (Port: 21)
. 2016-05-06 08:53:12.375 User name: MP1061 (Password: MP1061, Key file: No)
. 2016-05-06 08:53:12.375 Transfer Protocol: FTP
. 2016-05-06 08:53:12.375 Ping type: C, Ping interval: 30 sec; Timeout: 15 sec
. 2016-05-06 08:53:12.375 Disable Nagle: No
. 2016-05-06 08:53:12.375 Proxy: none
. 2016-05-06 08:53:12.375 Send buffer: 262144
. 2016-05-06 08:53:12.375 UTF: 2
. 2016-05-06 08:53:12.375 FTP: FTPS: None; Passive: Yes [Force IP: A]; MLSD: A [List all: A]
. 2016-05-06 08:53:12.375 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2016-05-06 08:53:12.375 Cache directory changes: Yes, Permanent: Yes
. 2016-05-06 08:53:12.375 Timezone offset: 0h 0m
. 2016-05-06 08:53:12.375 --------------------------------------------------------------------------
. 2016-05-06 08:53:12.510 Connecting to 24.52.110.218 ...
. 2016-05-06 08:53:12.510 Connected with 24.52.110.218. Waiting for welcome message...
< 2016-05-06 08:53:12.520 220-Welcome to Cerberus FTP Server
< 2016-05-06 08:53:12.520 220 Created by Cerberus, LLC
> 2016-05-06 08:53:12.520 USER XXXXXXX
< 2016-05-06 08:53:12.555 331 User XXXXXXX, password please
> 2016-05-06 08:53:12.555 PASS XXXXXXX
< 2016-05-06 08:53:12.832 230 Password Ok, User logged in
> 2016-05-06 08:53:12.862 SYST
< 2016-05-06 08:53:12.862 215 UNIX Type: L8
> 2016-05-06 08:53:12.907 FEAT
< 2016-05-06 08:53:12.907 211- Additional features supported include:
< 2016-05-06 08:53:12.912 MDTM
< 2016-05-06 08:53:12.912 MFCT
< 2016-05-06 08:53:12.912 MFMT
< 2016-05-06 08:53:13.042 SIZE
< 2016-05-06 08:53:13.087 REST STREAM
< 2016-05-06 08:53:13.087 AUTH TLS
< 2016-05-06 08:53:13.167 AUTH SSL
< 2016-05-06 08:53:13.242 PBSZ
< 2016-05-06 08:53:13.342 EPRT
< 2016-05-06 08:53:13.437 EPSV
< 2016-05-06 08:53:13.522 XCRC
< 2016-05-06 08:53:13.667 XSHA1
< 2016-05-06 08:53:13.772 XSHA256
< 2016-05-06 08:53:13.892 XSHA512
< 2016-05-06 08:53:13.892 XMD5
< 2016-05-06 08:53:13.892 HASH SHA-256;SHA-512;SHA-1*;MD5
< 2016-05-06 08:53:14.047 PROT
< 2016-05-06 08:53:14.047 LANG EN*
< 2016-05-06 08:53:14.047 SITE PSWD
< 2016-05-06 08:53:14.047 SITE ZONE
< 2016-05-06 08:53:14.047 SITE UTIME
< 2016-05-06 08:53:14.047 MODE Z ZLIB(LEVEL)
< 2016-05-06 08:53:14.295 MLST Type*;Size*;Modify*;Create*;
< 2016-05-06 08:53:14.380 CLNT
< 2016-05-06 08:53:14.460 CSID
< 2016-05-06 08:53:14.555 RMDA
< 2016-05-06 08:53:14.650 UTF8
< 2016-05-06 08:53:14.735 211 End
> 2016-05-06 08:53:14.940 CLNT FileZilla
< 2016-05-06 08:53:15.090 200 Command okay
> 2016-05-06 08:53:15.090 OPTS UTF8 ON
< 2016-05-06 08:53:15.090 200 UTF8 support on
. 2016-05-06 08:53:17.697 Connected
. 2016-05-06 08:53:17.697 Got reply 1 to the command 1
. 2016-05-06 08:53:17.697 --------------------------------------------------------------------------
. 2016-05-06 08:53:17.697 Using FTP protocol.
. 2016-05-06 08:53:17.722 Doing startup conversation with host.
> 2016-05-06 08:53:17.757 PWD
< 2016-05-06 08:53:17.797 257 "/" is the current directory
. 2016-05-06 08:53:17.797 Got reply 1 to the command 16
. 2016-05-06 08:53:17.797 Getting current directory name.
. 2016-05-06 08:53:17.922 Retrieving directory listing...
> 2016-05-06 08:53:17.922 TYPE A
< 2016-05-06 08:53:17.962 200 Type ASCII
> 2016-05-06 08:53:17.962 PASV
. 2016-05-06 08:53:18.814 Disconnected from server
. 2016-05-06 08:53:18.959 Could not retrieve directory listing
. 2016-05-06 08:53:18.959 Got reply 1004 to the command 2
* 2016-05-06 08:53:20.914 (EFatal) **Lost connection.**
* 2016-05-06 08:53:20.914 Disconnected from server
* 2016-05-06 08:53:20.914 Could not retrieve directory listing
* 2016-05-06 08:53:20.914 Error listing directory '/'.
Description: LOG

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martin
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Re: Disconnected from server when attempting directory listing

Can you connect with any other FTP client?

Did you check the server log or contacted the server administrator?

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