Topic "WinSCP Keeps asking for FTP Password when it gets disconnected"

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Jimmycan
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Joined: 2017-01-04
Posts: 2
Location: UK
I am using WinSCP version 5.9.3 Build 7136 in ftp mode to copy files from a Windows 2012 R2 Server to a remote NAS Unit.

I am using the Commander Interface with the option "Keep remote Directory up to date". I have saved the options to connect to the remote Unit using a Synology DS414.

When I connect it begins to upload files and I leave it to upload. However when I go back to it perhaps 1 hour later it is sitting asking for a password. I type the password in again and it continues to copy.

I have selected the option to remember the password for this session. It seems to happen if the connection is broken and cannot automatically reconnect with the remembered password.

How can I fix the problem?
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martin
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Joined: 2002-12-10
Posts: 26462
Location: Prague, Czechia
Thanks for your report. I'll look at this problem and I'll contact you soon.
Jimmycan
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Joined: 2017-01-04
Posts: 2
Location: UK
Jimmycan wrote:
I am using WinSCP version 5.9.3 Build 7136 in ftp mode to copy files from a Windows 2012 R2 Server to a remote NAS Unit.

I am using the Commander Interface with the option "Keep remote Directory up to date". I have saved the options to connect to the remote Unit using a Synology DS414.

When I connect it begins to upload files and I leave it to upload. However when I go back to it perhaps 1 hour later it is sitting asking for a password. I type the password in again and it continues to copy.

I have selected the option to remember the password for this session. It seems to happen if the connection is broken and cannot automatically reconnect with the remembered password.

How can I fix the problem?


Thanks
martin
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Joined: 2002-12-10
Posts: 26462
Location: Prague, Czechia
This bug has been added to the tracker:
https://winscp.net/tracker/show_bug.cgi?id=1498

I'm sending you an email with a development version of WinSCP to the address you have used to register on this forum.
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Hi I tried that but it still happens. It's seems to happen more on slower connections.

Is there any way post log files which would allow more information to be gathered?
martin
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Joined: 2002-12-10
Posts: 26462
Location: Prague, Czechia
I have sent you an email with a debug version of WinSCP.
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Martin Prikryl
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