Topic "Jayroyy"

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Jayroyy
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Joined: 2017-03-14
Posts: 1
Location: St Louis
Using WinSCP 5.7.6 Build 5874

Running on Windows 2012 R2

Problem was not caused by software upgrade


Have created a new set of SSH2 RSA keys, logged into the server with the automated user account.

Have passed those keys to the vendor to install on the server on their end

Have manually attempted to connect to ensure host key is cached on server

Have recreated keys with both PuTTY and OpenSSL

My personal account is able to connect via command line, PuTTY and WinSCP

Automated user account cannot connect at all - "Server Refused our Key" error

Have confirmed that host RSA key is identical regardless of which user is logged into our server

SSH key private file location and user name are passed identically in WinSCP

Why is the Windows server user (who is logged into the server) even a factor here?
martin◆
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Site Admin
Joined: 2002-12-10
Posts: 26730
Location: Prague, Czechia
Please attach a complete session log files for both scenarios using the latest version of WinSCP.
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