cannot log in

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SCORA
Guest

cannot log in

Hi

When trying to log into WINSCVP to retrieve some file we generated from our itrent system today I cannot log in.
When I enter our Host name, username and password I am getting an access denied screen and it asks me to retype the password and goes no further. (screenshot attached) I have tried re-typing the password and also copy and pasting and it still isn't working. The password has not been changed as it is only me who uses this and I have not changed anything since I was in WINSCP last Tuesday.

Can someone either fix this or let me know how. Even if the password is changed and sent to me that would be fine.

My contact email address is: Robert.McMahon@abellio.com I am the payroll manager for Scotrail.

THIS IS URGENT AS WE NEED TO SEND THE FILES TODAY IN ABLE TO COMPLETE OUR YEAR END PROCEDURE.

thanks and regards

Robert McMahon
  • winscp.JPG (30.21 KB, Private file)
Description: screenshot of message that keeps appearing

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martin
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Re: cannot log in

You have to contact your server administrator.

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