WinSCP Freeze

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LCASS Ops
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WinSCP Freeze

We are experiencing WinSCP freezing once a month. We unable to login to the "session" and the screen is entirely stuck. We need to restart servers to fix this issue.

Version 5.11.3 (Build 7995)

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martin
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Re: WinSCP Freeze

What screen? Do you mean whole screen/desktop? Or some WinSCP window? (which window?)

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LCASS Ops
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in situation whereby a file transfer is done, there is no response from winscp. Upon checking the winscp logs, no activities reported in the logs.

Whereas during the issue, we could see our other SFTP application were working fine except Winscp.
No error message observed.

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martin
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Thanks. Though I do not think you have answered my questions.
Maybe a screenshot would help documenting the problem.

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martin
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Re: WinSCP Freeze

Can you post the screenshots I have asked for?

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LCASS Ops
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Hi Martin,

We not sure what screen shot you looking for, could you explain?
We experiencing the whole WinSCP is just freeze, do you require screen shot of the Freeze screen?
Thanks

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martin
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LCASS Ops wrote:

We experiencing the whole WinSCP is just freeze, do you require screen shot of the Freeze screen?
Yes, please.

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