WinSCP 5.15.4 consistently freezing

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jatkey
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WinSCP 5.15.4 consistently freezing

I can't use the program for more than 5 seconds at a time without it freezing and Windows returning "not responding" messages. It freezes for minutes at a time between brief working periods and is thus barely usable. This happens even before managing to SSH.

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martin
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Re: WinSCP 5.15.4 consistently freezing

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

Last edited by martin on 2019-10-18; edited 1 time in total

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massefa
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Have same problem

WinSCP 5.15.4 connects to server fine, but the minute I try to transfer files from the remote server it gets stuck and says "Not Responding". Specifically, after I have clicked the file I want to transfer and dragged it, the program freezes the minute I let go to finalize the transfer. Sometimes I tried selecting the file I want to transfer, and clicking on "Download". In that case the file manages to transfer but the program still freezes and I needed to use task manager to shut it off and start again. I am using SFTP on windows 10 education. Could someone please help?

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martin
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Re: Have same problem

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

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martin
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Re: Having the same problem

patdung100 wrote:

Having the same problem in here.
Attached some info for debugging.
Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

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oscord
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freezing

Noticed after many years of usage that WinSCP is freezing. I think it has to do me shutting down my NAS and still having a mapped drive in the Windows Explorer.

Can WinSCP abstain from trying to access every drive on every refresh and stop freezing please?

Everyone, please donate at least 5 bucks, its good software and we want it to run well!

Thank you

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martin
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Re: freezing

oscord wrote:

Noticed after many years of usage that WinSCP is freezing. I think it has to do me shutting down my NAS and still having a mapped drive in the Windows Explorer.
Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.

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tropiko
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Freezes on 5.17.6 (build 10516)

Hi, I'm also using WinSCP 5.17.6 (build 10516),
registered, installed from Microsoft Store.

Freezes happen regardless if I'm connected to a server or not. It takes about 4-5 seconds for it to start freezing. Sometimes menus are clickable despite the front prompt being stuck.
It's very unnerving, I've bought the software specifically to help with work, and would love for it to work like a charm again, as it did a few months ago.

Would you kindly share with me a debug build as well?

Thanks,
Tudor

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martin
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Re: Freezes on 5.17.6 (build 10516)

tropiko wrote:

Would you kindly share with me a debug build as well?
Sent to your email address.

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idloea
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I am having the same issue. When I try to open or download a file WinSCP gets frozen. Could you please send me the debug version?

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martin
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idloea wrote:

I am having the same issue. When I try to open or download a file WinSCP gets frozen. Could you please send me the debug version?
Sent.

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martin
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wbaniak@comes.com.pl wrote:

I have the same from couple of weeks. Could you help me, please?
I have sent the debug build to you too.

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jiahui_93@live.com
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Winscp frequently freeze and not responding

Hi, I am facing the problem of Winscp frequently freeze and not responding since last month. I had updated it to the latest version yet the problem still existing. May I know if there is a solution to solve this? I hope to get the debug version too. Thanks a lot

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GuestUser
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Doubt it's WinSCP

I set up a new install of WinSCP on a colleague's computer to upload to Amazon S3. It kept freezing as you all described. I then went to my old reliable version of WinSCP from years ago at my computer. My old version also now freezes at a point immediately after logging into S3. It worked like a charm years ago. I'm thinking the problem is with S3 and not WinSCP.

Thanks,

David

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Re: WinSCP 5.15.4 consistently freezing

martin wrote:

Thanks for your report.
I have sent you an email with a debug version of WinSCP to the address you have used to register on this forum.
Martin, gimmie that debug version as well (or post a link to it).
I have a lot of behavioral counselors that use this stuff, and would like to contribute where I can, and have also (only recently) experienced hung processes. I would like to run a debug version, and I think I can easily replicate the occasional hangs I get. I have not looked into what this code base is, and if it is .net I might not be that much help, but I would at least like to pop out some logs for you.
EDIT: Re-posting because the word "H.E.A.L.T.H" is flagged as spam on this forum!

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Dripman
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Freeze on 5.17.7

I think that I have the similar problem.

OS: Windows 7 x64 Ultimate SP1

Example: When I copy any file from remote panel (SFTP) to local panel (local HDD) application freezes about 5-15 seconds, then file copies successfully and then application freezes again about 5-15 seconds. And it annoys me very much.

But when I used very old version of WinSCP without of windows network support (SMB) it worked fine, but in the next version with SMB this problem started to appear. And this issue still not fixed yet. I think SMB refresh queries is the root of the problem. May be SMB refresh queries interrupts the application.

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martin
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Re: WinSCP 5.15.4 consistently freezing

Martin, gimmie that debug version as well (or post a link to it).
Can you send me an email? Please include a link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.

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martin
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Re: Winscp frequently freeze and not responding

jiahui_93@live.com wrote:

Hi, I am facing the problem of Winscp frequently freeze and not responding since last month. I had updated it to the latest version yet the problem still existing. May I know if there is a solution to solve this? I hope to get the debug version too. Thanks a lot
Sent.

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