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Lost connection. Timeout detected. (control connection)

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sraptis
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Lost connection. Timeout detected. (control connection)

Hi,

I am trying the .NET assembly under VB .NET.
While when using the application it self I can transfer files without error, when I use this simple code: 
Dim sessionOptions As New SessionOptions
With sessionOptions
    .Protocol = Protocol.Ftp
    .HostName = HostName
    .PortNumber = Port
    .UserName = ftpUsername
    .Password = ftppassword
    .FtpMode = FtpMode.Passive
End With
Using session As New Session
    ' Connect
    session.Open(sessionOptions)
    ' Upload files
    Dim transferOptions As New TransferOptions
    transferOptions.TransferMode = TransferMode.Binary
    transferOptions.OverwriteMode = OverwriteMode.Overwrite
 
    Dim transferResult As TransferOperationResult
    transferResult = session.PutFiles(mFromFile, mToFile, False, transferOptions)
    transferResult.Check()
End Using
I am getting the error message:
Lost connection.
Timeout detected. (control connection)
Could not retrieve file information
Can't get attributes of file ......

I want to add that the file has been transferred OK, but I get this message.

any clues?

Stavros

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martin◆
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martin avatar
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Location:
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Re: Lost connection. Timeout detected. (control connection)

Please attach a full session log file showing the problem (using the latest version of WinSCP).

To generate the session log file, set Session.SessionLogPath. Submit the log with your post as an attachment. Note that passwords and passphrases not stored in the log. You may want to remove other data you consider sensitive though, such as host names, IP addresses, account names or file names (unless they are relevant to the problem). If you do not want to post the log publicly, you can mark the attachment as private.

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sraptis
Joined:
Posts:
2
Location:
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Thank you for your help.

One correction at my previous message.
The error was at the rename function not at the upload. My mistake 
            Dim sessionOptions As New SessionOptions
            With sessionOptions
                .Protocol = Protocol.Ftp
                .HostName = HostName
                .PortNumber = Port
                .UserName = ftpUsername
                .Password = ftpPassword
                If ftpUsePassive Then
                    .FtpMode = FtpMode.Passive
                Else
                    .FtpMode = FtpMode.Active
                End If
            End With
            Using session As New Session
                ' Connect
                session.SessionLogPath = "scp_rename.txt"
                session.Open(sessionOptions)
                session.MoveFile(mFromFile, mToFile)
            End Using
I am attaching the log file.
The error message that I am getting is:
Lost connection.
Timeout detected. (control connection)
Could not retrieve file information
Can't get attributes of file 'FrVessel/tmprry-....

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martin◆
Site Admin
martin avatar

If you login with WinSCP GUI (or any other FTP client) on the same machine as you run your code, can you see a directory listing?

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pigpen
Guest

Same error on WinSCP, FileZilla works!

Hello, I'm getting almost the same error (logs and more infos follow).
What is strange is that it works on FileZilla without problems.
And I'm almost sure that it was working on WinSCP before!

Note that the server runs directly on an external IP, no NAT whatsoever.

Any hints are greatly appreciated. Love WinSCP! :-) 

WinSCP GUI error
================

---------------------------
Error - WinSCP
---------------------------
Lost connection.
---------------------------
Timeout detected. (control connection)
Could not retrieve directory listing
Error listing directory '/'.
---------------------------
OK   Reconnect   Help   
---------------------------


WinSCP log
==========

. 2019-11-15 12:13:21.560 --------------------------------------------------------------------------
. 2019-11-15 12:13:21.560 WinSCP Version 5.15.5 (Build 9925) (OS 10.0.18363 - Windows 10 Enterprise)
. 2019-11-15 12:13:21.560 Configuration: HKCU\Software\Martin Prikryl\WinSCP 2\
. 2019-11-15 12:13:21.560 Log level: Normal
. 2019-11-15 12:13:21.560 Local account: XXXXXX\yyyy.zzzz
. 2019-11-15 12:13:21.561 Working directory: C:\cygwin64\home\yyyy.zzzz
. 2019-11-15 12:13:21.561 Process ID: 14540
. 2019-11-15 12:13:21.561 Command-line: "C:\Program Files (x86)\WinSCP\WinSCP.exe" /log=foo.log /loglevel=0 ftps://ixtest:***@123.123.123.123 /explicit
. 2019-11-15 12:13:21.561 Time zone: Current: GMT+1, Standard: GMT+1 (Mitteleuropäische Zeit), DST: GMT+2 (Mitteleuropäische Sommerzeit), DST Start: 31.03.2019, DST End: 27.10.2019
. 2019-11-15 12:13:21.563 Login time: Freitag, 15. November 2019 12:13:21
. 2019-11-15 12:13:21.563 --------------------------------------------------------------------------
. 2019-11-15 12:13:21.563 Session name: ixtest@123.123.123.123 (Ad-Hoc site)
. 2019-11-15 12:13:21.563 Host name: 123.123.123.123 (Port: 21)
. 2019-11-15 12:13:21.563 User name: ixtest (Password: Yes, Key file: No, Passphrase: No)
. 2019-11-15 12:13:21.563 Transfer Protocol: FTP
. 2019-11-15 12:13:21.563 Ping type: Dummy, Ping interval: 30 sec; Timeout: 15 sec
. 2019-11-15 12:13:21.563 Disable Nagle: No
. 2019-11-15 12:13:21.563 Proxy: None
. 2019-11-15 12:13:21.563 Send buffer: 262144
. 2019-11-15 12:13:21.563 UTF: Auto
. 2019-11-15 12:13:21.563 FTPS: Explicit TLS/SSL [Client certificate: No]
. 2019-11-15 12:13:21.563 FTP: Passive: Yes [Force IP: Auto]; MLSD: Auto [List all: Auto]; HOST: Auto
. 2019-11-15 12:13:21.563 Session reuse: Yes
. 2019-11-15 12:13:21.563 TLS/SSL versions: TLSv1.0-TLSv1.2
. 2019-11-15 12:13:21.563 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2019-11-15 12:13:21.563 Cache directory changes: Yes, Permanent: Yes
. 2019-11-15 12:13:21.563 Recycle bin: Delete to: No, Overwritten to: No, Bin path:
. 2019-11-15 12:13:21.563 Timezone offset: 0h 0m
. 2019-11-15 12:13:21.563 --------------------------------------------------------------------------
. 2019-11-15 12:13:21.866 Connecting to 123.123.123.123 ...
. 2019-11-15 12:13:21.866 Connected with 123.123.123.123, negotiating TLS connection...
< 2019-11-15 12:13:21.866 220 FTP Server ready.
> 2019-11-15 12:13:21.866 AUTH TLS
< 2019-11-15 12:13:21.866 234 AUTH TLS successful
. 2019-11-15 12:13:21.920 Verifying certificate for "IX Tech" with fingerprint 3a:be:25:a3:8e:7d:5a:e2:2a:ec:f8:5f:f5:9c:3c:f0:62:37:cc:14 and 18 failures
. 2019-11-15 12:13:21.920 Certificate for "IX Tech" matches cached fingerprint and failures
. 2019-11-15 12:13:21.920 Using TLSv1.2, cipher TLSv1/SSLv3: ECDHE-RSA-AES256-GCM-SHA384, 2048 bit RSA, ECDHE-RSA-AES256-GCM-SHA384 TLSv1.2 Kx=ECDH     Au=RSA  Enc=AESGCM(256) Mac=AEAD
. 2019-11-15 12:13:21.941 TLS connection established. Waiting for welcome message...
> 2019-11-15 12:13:21.941 USER ixtest
< 2019-11-15 12:13:21.941 331 Password required for ixtest
> 2019-11-15 12:13:21.941 PASS ******
< 2019-11-15 12:13:21.946 230 User ixtest logged in
> 2019-11-15 12:13:21.946 SYST
< 2019-11-15 12:13:21.950 215 UNIX Type: L8
> 2019-11-15 12:13:21.950 FEAT
< 2019-11-15 12:13:21.965 211-Features:
< 2019-11-15 12:13:21.965  MDTM
< 2019-11-15 12:13:21.965  SSCN
< 2019-11-15 12:13:21.965  TVFS
< 2019-11-15 12:13:21.965  MFMT
< 2019-11-15 12:13:21.965  SIZE
< 2019-11-15 12:13:21.965  PROT
< 2019-11-15 12:13:21.965  CCC
< 2019-11-15 12:13:21.965  PBSZ
< 2019-11-15 12:13:21.965  AUTH TLS
< 2019-11-15 12:13:21.965  MFF modify;UNIX.group;UNIX.mode;
< 2019-11-15 12:13:21.965  REST STREAM
< 2019-11-15 12:13:21.965  MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
< 2019-11-15 12:13:21.965  UTF8
< 2019-11-15 12:13:21.965  EPRT
< 2019-11-15 12:13:21.965  EPSV
< 2019-11-15 12:13:21.965  LANG zh-CN;zh-TW;bg-BG;en-US;es-ES;fr-FR;it-IT;ja-JP;ko-KR;ru-RU
< 2019-11-15 12:13:21.965 211 End
> 2019-11-15 12:13:21.965 OPTS UTF8 ON
< 2019-11-15 12:13:21.970 200 UTF8 set to on
> 2019-11-15 12:13:21.970 PBSZ 0
< 2019-11-15 12:13:21.974 200 PBSZ 0 successful
> 2019-11-15 12:13:21.974 PROT P
< 2019-11-15 12:13:21.978 200 Protection set to Private
. 2019-11-15 12:13:22.005 Connected
. 2019-11-15 12:13:22.005 --------------------------------------------------------------------------
. 2019-11-15 12:13:22.005 Using FTP protocol.
. 2019-11-15 12:13:22.005 Doing startup conversation with host.
> 2019-11-15 12:13:22.017 PWD
< 2019-11-15 12:13:22.022 257 "/" is the current directory
. 2019-11-15 12:13:22.022 Getting current directory name.
. 2019-11-15 12:13:22.051 Retrieving directory listing...
> 2019-11-15 12:13:22.051 TYPE A
< 2019-11-15 12:13:22.055 200 Type set to A
> 2019-11-15 12:13:22.055 PASV
< 2019-11-15 12:13:22.060 227 Entering Passive Mode (123.123,123.123,133,0).
> 2019-11-15 12:13:22.060 MLSD
. 2019-11-15 12:13:22.060 Connecting to 123.123.123.123:34048 ...
< 2019-11-15 12:13:22.068 150 Opening ASCII mode data connection for MLSD
. 2019-11-15 12:13:22.068 Session ID reused
. 2019-11-15 12:13:22.069 Using TLSv1.2, cipher TLSv1/SSLv3: ECDHE-RSA-AES256-GCM-SHA384, 2048 bit RSA, ECDHE-RSA-AES256-GCM-SHA384 TLSv1.2 Kx=ECDH     Au=RSA  Enc=AESGCM(256) Mac=AEAD
. 2019-11-15 12:13:22.069 TLS connection established
. 2019-11-15 12:13:22.074 Data connection closed
. 2019-11-15 12:13:22.074 modify=20191115104709;perm=flcdmpe;type=cdir;unique=27U2;UNIX.group=500;UNIX.mode=0755;UNIX.owner=500; .
. 2019-11-15 12:13:22.074 modify=20191115104709;perm=flcdmpe;type=pdir;unique=27U2;UNIX.group=500;UNIX.mode=0755;UNIX.owner=500; ..
. 2019-11-15 12:13:22.074 modify=20191115104713;perm=adfrw;size=0;type=file;unique=27U3;UNIX.group=500;UNIX.mode=0644;UNIX.owner=500; ONE_OF_MY_FILES
. 2019-11-15 12:13:37.559 Timeout detected. (control connection)
. 2019-11-15 12:13:37.559 Could not retrieve directory listing
* 2019-11-15 12:13:37.619 (EFatal) **Lost connection.**
* 2019-11-15 12:13:37.619 Timeout detected. (control connection)
* 2019-11-15 12:13:37.619 Could not retrieve directory listing
* 2019-11-15 12:13:37.619 Error listing directory '/'.


FileZilla log
=============

2019-11-15 12:06:56 17528 1 Status: Verbinde mit 123.123.123.123:21...
2019-11-15 12:06:56 17528 1 Status: Verbindung hergestellt, warte auf Willkommensnachricht...
2019-11-15 12:06:56 17528 1 Antwort: 220 FTP Server ready.
2019-11-15 12:06:56 17528 1 Befehl: AUTH TLS
2019-11-15 12:06:56 17528 1 Antwort: 234 AUTH TLS successful
2019-11-15 12:06:56 17528 1 Status: Initialisiere TLS...
2019-11-15 12:06:56 17528 1 Status: Überprüfe Zertifikat...
2019-11-15 12:06:56 17528 1 Status: TLS-Verbindung hergestellt.
2019-11-15 12:06:56 17528 1 Befehl: USER ixtest
2019-11-15 12:06:56 17528 1 Antwort: 331 Password required for ixtest
2019-11-15 12:06:56 17528 1 Befehl: PASS ******
2019-11-15 12:06:56 17528 1 Antwort: 230 User ixtest logged in
2019-11-15 12:06:56 17528 1 Befehl: SYST
2019-11-15 12:06:56 17528 1 Antwort: 215 UNIX Type: L8
2019-11-15 12:06:56 17528 1 Befehl: FEAT
2019-11-15 12:06:56 17528 1 Antwort: 211-Features:
2019-11-15 12:06:56 17528 1 Antwort:  MDTM
2019-11-15 12:06:56 17528 1 Antwort:  SSCN
2019-11-15 12:06:56 17528 1 Antwort:  TVFS
2019-11-15 12:06:56 17528 1 Antwort:  MFMT
2019-11-15 12:06:56 17528 1 Antwort:  SIZE
2019-11-15 12:06:56 17528 1 Antwort:  PROT
2019-11-15 12:06:56 17528 1 Antwort:  CCC
2019-11-15 12:06:56 17528 1 Antwort:  PBSZ
2019-11-15 12:06:56 17528 1 Antwort:  AUTH TLS
2019-11-15 12:06:56 17528 1 Antwort:  MFF modify;UNIX.group;UNIX.mode;
2019-11-15 12:06:56 17528 1 Antwort:  REST STREAM
2019-11-15 12:06:56 17528 1 Antwort:  MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
2019-11-15 12:06:56 17528 1 Antwort:  UTF8
2019-11-15 12:06:56 17528 1 Antwort:  EPRT
2019-11-15 12:06:56 17528 1 Antwort:  EPSV
2019-11-15 12:06:56 17528 1 Antwort:  LANG zh-CN;zh-TW;bg-BG;en-US;es-ES;fr-FR;it-IT;ja-JP;ko-KR;ru-RU
2019-11-15 12:06:56 17528 1 Antwort: 211 End
2019-11-15 12:06:56 17528 1 Befehl: OPTS UTF8 ON
2019-11-15 12:06:56 17528 1 Antwort: 200 UTF8 set to on
2019-11-15 12:06:56 17528 1 Befehl: PBSZ 0
2019-11-15 12:06:56 17528 1 Antwort: 200 PBSZ 0 successful
2019-11-15 12:06:56 17528 1 Befehl: PROT P
2019-11-15 12:06:56 17528 1 Antwort: 200 Protection set to Private
2019-11-15 12:06:56 17528 1 Status: Angemeldet
2019-11-15 12:06:56 17528 1 Status: Empfange Verzeichnisinhalt...
2019-11-15 12:06:56 17528 1 Befehl: PWD
2019-11-15 12:06:56 17528 1 Antwort: 257 "/" is the current directory
2019-11-15 12:06:56 17528 1 Befehl: TYPE I
2019-11-15 12:06:56 17528 1 Antwort: 200 Type set to I
2019-11-15 12:06:56 17528 1 Befehl: PASV
2019-11-15 12:06:56 17528 1 Antwort: 227 Entering Passive Mode (123.123,123.123,144,250).
2019-11-15 12:06:56 17528 1 Befehl: MLSD
2019-11-15 12:06:56 17528 1 Antwort: 150 Opening BINARY mode data connection for MLSD
2019-11-15 12:06:56 17528 1 Antwort: 226 Transfer complete
2019-11-15 12:06:56 17528 1 Status: Anzeigen des Verzeichnisinhalts für "/" abgeschlossen

ProFTPd log
===========

2019-11-15 12:04:54,157 mod_tls/2.6[64080]: TLS/TLS-C requested, starting TLS handshake
2019-11-15 12:04:54,491 mod_tls/2.6[64080]: client supports secure renegotiations
2019-11-15 12:04:54,491 mod_tls/2.6[64080]: TLSv1.2 connection accepted, using cipher ECDHE-RSA-AES256-GCM-SHA384 (256 bits)
2019-11-15 12:04:54,539 mod_tls/2.6[64080]: Protection set to Private
2019-11-15 12:04:54,629 mod_tls/2.6[64080]: starting TLS negotiation on data connection
2019-11-15 12:04:54,634 mod_tls/2.6[64080]: client reused SSL session for data connection
2019-11-15 12:04:54,634 mod_tls/2.6[64080]: TLSv1.2 data connection accepted, using cipher ECDHE-RSA-AES256-GCM-SHA384 (256 bits)

ProFTPd config
==============

# FTPS part
# ---------
Port 21
TLSEngine                       on
TLSRequired                     on
#TLSRenegotiate                 none
TLSProtocol                     TLSv1.2
TLSRSACertificateFile           /etc/ssl/proftpd.crt
TLSRSACertificateKeyFile        /etc/ssl/proftpd.key
TLSCipherSuite                  EECDH+AESGCM:EDH+AESGCM
TLSOptions                      NoCertRequest
TLSVerifyClient                 off
TLSLog                          /var/log/proftpd/tls.log

ewfwef

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martin◆
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martin avatar
Joined:
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Location:
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Re: Same error on WinSCP, FileZilla works!

Thanks for your report.

Can you send me an email, so I can send you back a debug version of WinSCP to track the problem? Please include a link back to this topic in your email. Also note in this topic that you have sent the email. Thanks.

You will find my address (if you log in) in my forum profile.

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