Can't connect via FTP

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Can't connect via FTP

i'm unable to connect via FTP. Even after uninstalling and downloading new(er) version I'm still unable I tried on multiple networks and still facing the issue. Not blocked by firewall.

It says that there is a time out detected. i tried to increase server response timeout but that doesn't solve the issue.

Logs attached
  • ftp-storeganizer@www.storeganizer.com.log (20.97 KB, Private file)

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