My workflow - using the Explorer interface, I click and hold a file on the remote server and I attempt to drag it to a folder on my Windows 10 (1803) machine. The pointer changes to a pointer with a box and plus sign, indicating that the file should be ready to drop. But, when I release my mouse, the file has not transferred. The destination folder could be my desktop or a folder within My Documents but that doesn't seem to impact whether or not the file copies successfully.
It appears that I can right-click on the file, choose copy and then right click in a destination folder and paste without issue, but drag and drop does not work consistently. Thanks.