Error "550 File not found"

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AntoineFern
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Posts:
3
Location:
France

Error "550 File not found"

Hi,

With a script, I get files from FTP customer server.
It's running fine but for one file, I always get this error:
. 2020-09-25 10:15:03.530 File: '/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip' [2020-09-25T08:57:00.000Z] [827884]
. 2020-09-25 10:15:03.530 Copying "/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip" to local directory started.
. 2020-09-25 10:15:03.530 Binary transfer mode selected.
. 2020-09-25 10:15:03.530 Starting download of /reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip
> 2020-09-25 10:15:03.530 TYPE I
< 2020-09-25 10:15:03.593 200 Command okay
> 2020-09-25 10:15:03.593 PASV
< 2020-09-25 10:15:03.686 227 Entering passive mode (193,57,145,107,78,94).
> 2020-09-25 10:15:03.686 RETR SAI_340895363327_YAZEFF.ERIC_19884A.zip
. 2020-09-25 10:15:03.686 Connecting to 193.57.145.107:20062 ...
< 2020-09-25 10:15:03.764 550 File not found
. 2020-09-25 10:15:03.764 Copying files from remote side failed.
* 2020-09-25 10:15:03.764 (ExtException) **Copying files from remote side failed.**
* 2020-09-25 10:15:03.764 File not found
. 2020-09-25 10:15:03.764 Asking user:
. 2020-09-25 10:15:03.764 Error transferring file '/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip'. ("Copying files from remote side failed.","File not found")
< 2020-09-25 10:15:03.764 Script: Error transferring file '/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip'.
< 2020-09-25 10:15:03.764 Script: Copying files from remote side failed.
I think this file is locked by another process into customer server.
But customer wants some details...
Thanks for your help.

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martin
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Prague, Czechia

Re: Error "550 File not found"

We cannot provide more details than what the log file shows. WinSCP sends RETR command to the server and the served fails the command with "550 File not found" response.

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AntoineFern
Joined:
Posts:
3
Location:
France

What is strange, that's the file is found during the directory listing:
File: '/reception/SAI_340895363327_YAZEFF.ERIC_19884A.zip' [2020-09-25T08:57:00.000Z] [827884]

But after, the message is : File not found...

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