Amazon S3 - recurrent error SSL handshake failed. Endurance doesn't work :: Support Forum

bmarotta Guest

Amazon S3 - recurrent error SSL handshake failed. Endurance doesn't work

2021-09-29 22:11

Hi,

I'm uploading a bunch of files to Amazon S3. Every 3 minutes a pop-up comes and I have to press Retry to continue sending the files (see screenshot below).

I'm using vrs. 5.19.2 (Build 11614) running on Windows 10

Bellow you can find the related log lines. It looks like a connection timeout, but why doesn't it resume? Is it possible to keep the connection alive when uploading to S3?

Thanks in advance

< 2021-09-29 22:54:43.739 [Background 4] <?xml version="1.0" encoding="UTF-8"?>
< 2021-09-29 22:54:43.739 [Background 4] <ListBucketResult xmlns="http://s3.amazonaws.com/doc/2006-03-01/"><Name>xxxxx</Name><Prefix>xxxxx</Prefix><Marker></Marker><MaxKeys>1</MaxKeys><Delimiter>/</Delimiter><IsTruncated>false</IsTruncated></ListBucketResult>
. 2021-09-29 22:54:43.739 [Background 4] Request ends.
. 2021-09-29 22:54:43.739 [Background 4] sess: Destroying session.
. 2021-09-29 22:54:43.739 [Background 4] Sending request headers:
. 2021-09-29 22:54:43.739 [Background 4] PUT /xxxxx_c_og.jpg HTTP/1.1
. 2021-09-29 22:54:43.739 [Background 4] User-Agent: WinSCP/5.19.2 neon/0.31.2
. 2021-09-29 22:54:43.739 [Background 4] Keep-Alive: 
. 2021-09-29 22:54:43.739 [Background 4] Connection: TE, Keep-Alive
. 2021-09-29 22:54:43.739 [Background 4] TE: trailers
. 2021-09-29 22:54:43.739 [Background 4] Host: xxxxx.s3.amazonaws.com
. 2021-09-29 22:54:43.739 [Background 4] Content-Length: 365281
. 2021-09-29 22:54:43.739 [Background 4] Content-Type: image/jpeg
. 2021-09-29 22:54:43.739 [Background 4] Authorization: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
. 2021-09-29 22:54:43.739 [Background 4] x-amz-date: 20210929T205443Z
. 2021-09-29 22:54:43.739 [Background 4] x-amz-content-sha256: UNSIGNED-PAYLOAD
. 2021-09-29 22:54:43.739 [Background 4] Sending request-line and headers:
. 2021-09-29 22:54:43.739 [Background 4] Doing DNS lookup on xxxxx.s3.amazonaws.com...
. 2021-09-29 22:54:43.761 [Background 4] req: Connecting to 52.216.28.204:443
(...)
. 2021-09-29 22:54:43.861 [Background 4] Doing SSL negotiation.
(...)
. 2021-09-29 22:55:04.967 [Background 4] sess: Closing connection.
. 2021-09-29 22:55:04.967 [Background 4] sess: Connection closed.
. 2021-09-29 22:55:04.967 [Background 4] Request ends, status 0 class 0xx, error line:
. 2021-09-29 22:55:04.967 [Background 4] SSL handshake failed: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
. 2021-09-29 22:55:04.967 [Background 4] SSL handshake failed: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
. 2021-09-29 22:55:04.967 [Background 4] Request ends.
. 2021-09-29 22:55:04.967 [Background 4] sess: Destroying session.
* 2021-09-29 22:55:04.967 [Background 4] (ExtException) **SSL handshake failed: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
* 2021-09-29 22:55:04.967 [Background 4] **
. 2021-09-29 22:55:04.967 [Background 4] Asking user:
. 2021-09-29 22:55:04.967 [Background 4] Error transferring file 'C:\xxx_c_og.jpg'. ("SSL handshake failed: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
. 2021-09-29 22:55:04.967 [Background 4] ")