I am not technical at all. Just want to get that out there. For my job I have a vendor that requires I download software via FTP. They suggested using WinSCP. So I downloaded it, followed the instructions and it won't connect. Keep getting a "refused" response. So I contacted our IT department and according to them, it is not on our end and they suggested I contact WinSCP support. Is there something I need to do to allow me to connect?