WinSCP version: 5.21.3
Windows version: Windows 10 Pro
Previously, my company was using Robo-FTP services for file transfer purposes, until the company decided to find a replacement. Through some degree of research, I suggested to use WinSCP instead. However, as I was attempting to login a specific server session with the exact same credentials used on Robo-FTP, I received an error message which stated "Timeout Detected. (control connection)". I've tried changing the advanced settings here and there, but to no avail. The connection is in passive mode.
I have recorded the entire process within the attached log file below. Rather than a simple solution. I'd like to have some advice on what to pay attention to when facing this error. Could it be that it has something to do with the server host? Thank you in advance.