Remote side sent disconnect message type 11

Advertisement

huskertodd88
Joined:
Posts:
1
Location:
US

Remote side sent disconnect message type 11

Have existing connections to SFTP servers and trying to setup connection to a new server and continue to get remote side sent disconnect message. FileZilla connects with no issues, but would rather use WinSCP to keep with the standard. We have tried inputting a public and shared that with the SFTP we are attempting to connect, but either way we get the same message. Here is the connection log.
. 2023-01-10 09:34:27.125 --------------------------------------------------------------------------
. 2023-01-10 09:34:27.125 WinSCP Version 5.21.6 (Build 12913 2022-11-28) (OS 10.0.19044 - Windows 10 Enterprise)
. 2023-01-10 09:34:27.125 Configuration: HKCU\Software\Martin Prikryl\WinSCP 2\
. 2023-01-10 09:34:27.125 Log level: Normal
. 2023-01-10 09:34:27.125 Local account: CDHTERMINALPC\Lenovo
. 2023-01-10 09:34:27.125 Working directory: C:\Program Files (x86)\WinSCP
. 2023-01-10 09:34:27.125 Process ID: 16296
. 2023-01-10 09:34:27.125 Ancestor processes: explorer, ...
. 2023-01-10 09:34:27.125 Command-line: "C:\Program Files (x86)\WinSCP\WinSCP.exe" 
. 2023-01-10 09:34:27.125 Time zone: Current: GMT-6, Standard: GMT-6 (Central Standard Time), DST: GMT-5 (Central Daylight Time), DST Start: 3/12/2023, DST End: 11/5/2023
. 2023-01-10 09:34:27.140 Login time: Tuesday, January 10, 2023 9:34:27 AM
. 2023-01-10 09:34:27.140 --------------------------------------------------------------------------
. 2023-01-10 09:34:27.140 Session name: Waystar (Modified site)
. 2023-01-10 09:34:27.140 Host name: sshftp.waystar.com (Port: 22)
. 2023-01-10 09:34:27.140 User name: 109163 (Password: Yes, Key file: Yes, Passphrase: No)
. 2023-01-10 09:34:27.140 Tunnel: No
. 2023-01-10 09:34:27.140 Transfer Protocol: SFTP
. 2023-01-10 09:34:27.140 Ping type: Off, Ping interval: 30 sec; Timeout: 15 sec
. 2023-01-10 09:34:27.140 Disable Nagle: No
. 2023-01-10 09:34:27.140 Proxy: None
. 2023-01-10 09:34:27.140 Send buffer: 262144
. 2023-01-10 09:34:27.140 Compression: No
. 2023-01-10 09:34:27.140 Bypass authentication: No
. 2023-01-10 09:34:27.140 Try agent: Yes; Agent forwarding: No; KI: Yes; GSSAPI: Yes
. 2023-01-10 09:34:27.140 GSSAPI: KEX: No; Forwarding: No; Libs: gssapi32,sspi,custom; Custom: 
. 2023-01-10 09:34:27.140 Ciphers: aes,chacha20,blowfish,3des,WARN,arcfour,des; Ssh2DES: No
. 2023-01-10 09:34:27.140 KEX: ecdh,dh-gex-sha1,dh-group14-sha1,rsa,WARN,dh-group1-sha1
. 2023-01-10 09:34:27.140 SSH Bugs: Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto,Auto
. 2023-01-10 09:34:27.140 Simple channel: Yes
. 2023-01-10 09:34:27.140 Return code variable: Autodetect; Lookup user groups: Auto
. 2023-01-10 09:34:27.140 Shell: default
. 2023-01-10 09:34:27.140 EOL: LF, UTF: Auto
. 2023-01-10 09:34:27.140 Clear aliases: Yes, Unset nat.vars: Yes, Resolve symlinks: Yes; Follow directory symlinks: No
. 2023-01-10 09:34:27.140 LS: ls -la, Ign LS warn: Yes, Scp1 Comp: No; Exit code 1 is error: No
. 2023-01-10 09:34:27.140 SFTP Bugs: Auto,Auto
. 2023-01-10 09:34:27.140 SFTP Server: default
. 2023-01-10 09:34:27.140 Local directory: default, Remote directory: home, Update: Yes, Cache: Yes
. 2023-01-10 09:34:27.140 Cache directory changes: Yes, Permanent: Yes
. 2023-01-10 09:34:27.140 Recycle bin: Delete to: No, Overwritten to: No, Bin path: 
. 2023-01-10 09:34:27.140 DST mode: Unix
. 2023-01-10 09:34:27.140 --------------------------------------------------------------------------
. 2023-01-10 09:34:27.189 Looking up host "sshftp.waystar.com" for SSH connection
. 2023-01-10 09:34:27.547 Connecting to 69.2.197.40 port 22
. 2023-01-10 09:34:27.625 Connected to 69.2.197.40
. 2023-01-10 09:34:27.656 We claim version: SSH-2.0-WinSCP_release_5.21.6
. 2023-01-10 09:34:27.656 Connected to 69.2.197.40
. 2023-01-10 09:34:27.687 Remote version: SSH-2.0-7.9.0.0_openssh Globalscape
. 2023-01-10 09:34:27.687 Using SSH protocol version 2
. 2023-01-10 09:34:27.703 Have a known host key of type rsa2
. 2023-01-10 09:34:27.812 Doing Diffie-Hellman group exchange
. 2023-01-10 09:34:28.015 Doing Diffie-Hellman key exchange using 8192-bit modulus and hash SHA-256 with a server-supplied group
. 2023-01-10 09:35:33.125 Host key fingerprint is:
. 2023-01-10 09:35:33.125 ssh-rsa 2048 SHA256:oZomcIzaNx+A43aULWENk1VplP1DGIR8p2cYqpnaY+4
. 2023-01-10 09:35:33.175 Host key matches cached key
. 2023-01-10 09:35:33.175 Initialised AES-256 SDCTR (AES-NI accelerated) [aes256-ctr] outbound encryption
. 2023-01-10 09:35:33.175 Initialised HMAC-SHA-256 outbound MAC algorithm
. 2023-01-10 09:35:33.175 Initialised AES-256 SDCTR (AES-NI accelerated) [aes256-ctr] inbound encryption
. 2023-01-10 09:35:33.175 Initialised HMAC-SHA-256 inbound MAC algorithm
. 2023-01-10 09:35:33.175 Remote side sent disconnect message type 11 (by application): ""
* 2023-01-10 09:35:33.203 (EFatal) Remote side sent disconnect message
* 2023-01-10 09:35:33.203 type 11 (by application):
* 2023-01-10 09:35:33.203 ""
* 2023-01-10 09:35:33.219 Authentication failed. 

Reply with quote

Advertisement

martin
Site Admin
martin avatar
Joined:
Posts:
41,478
Location:
Prague, Czechia

Re: Remote side sent disconnect message type 11

Is there anything useful in server's log file?
Can you also post FileZilla log file? (not the GUI message log)

Reply with quote

ozman
Guest

Remote side sent disconnect message type 11

Received the following error when trying to connect to SFTP server:
Remote side sent disconnect message
type 11 (by application):
" - Requestid:xxxxxx
Time:xxxx"
Resolved issue by disabling firewall on SFTP server. In this case, SFTP server was an Azure Storage Account.

Reply with quote

Advertisement

You can post new topics in this forum