Data connection closed :: Support Forum

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Data connection closed

2023-10-20 13:19

Good Morning,

Recently, I have experienced repeated failures when attempting to upload a single file nightly using WinSCP. However, I have no problem uploading the same file using FileZilla. Here is a portion of the WinSCP log file:

< 2023-10-19 21:05:05.771 200 Binary mode selected.
> 2023-10-19 21:05:05.771 PASV
< 2023-10-19 21:05:05.802 227 Entering Passive Mode (##,###,##,##,###,###)
> 2023-10-19 21:05:05.802 STOR filename.csv
. 2023-10-19 21:05:05.802 Connecting to ##.###.##.##:##### ...
< 2023-10-19 21:05:05.896 125 Secure data connection open; transfer starting.
. 2023-10-19 21:05:10.973 Data connection closed
< 2023-10-19 21:05:10.988 425 Can't open data connection.
. 2023-10-19 21:05:10.988 Copying files to remote side failed.
* 2023-10-19 21:05:10.988 (ExtException) **Copying files to remote side failed.**
* 2023-10-19 21:05:10.988 Can't open data connection.
. 2023-10-19 21:05:10.988 Asking user:
. 2023-10-19 21:05:10.988 Error transferring file 'C:\filefolder\filefolder1\filename.csv'. ("Copying files to remote side failed.","Can't open data connection.")
< 2023-10-19 21:05:10.988 Script: Error transferring file 'C:\filefolder\filefolder1\filename.csv'.
< 2023-10-19 21:05:10.988 Script: Copying files to remote side failed.
 
< 2023-10-19 21:05:10.988 Can't open data connection.
. 2023-10-19 21:05:10.988 Answer: Abort
* 2023-10-19 21:05:11.004 (ESkipFile) Error transferring file 'C:\filefolder\filefolder1\filename.csv'.
* 2023-10-19 21:05:11.004 Copying files to remote side failed.
* 2023-10-19 21:05:11.004 Can't open data connection.
. 2023-10-19 21:05:11.004 Copying finished: Transferred: 0, Elapsed: 0:00:05, CPS: 0/s
. 2023-10-19 21:05:11.004 Script: Failed
. 2023-10-19 21:05:11.004 Script: Exit code: 1
. 2023-10-19 21:05:11.004 Disconnected from server

Any suggestions would be greatly appreciated.

Thank you.

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