Access to WinSCP - first-time login issue

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malganna
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Access to WinSCP - first-time login issue

Hello,

could you please support me with the issue of my first-time login into WinSCP?

I get an error message as attached.

I am trying both paths in the Host name field, either this one: sftp-emea.tmf-group.com or that one: sftp-emea2.tmf-group.com because either one is used by my colleagues and works for them.

Thanks a lot in advance and best regards,

Gosia

WinSCP.png

WinSCP2.png

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martin
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Re: Access to WinSCP - first-time login issue

Are your colleagues connection from the same (local) network?
Please post your and your colleague's session log files.

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Guest

Re: Access to WinSCP - first-time login issue

Hello, the issue was solved by entering private key in the authentication field in settings.
Thanks anyway.

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